Joined Excite Credit Union to be able to refinance our home through your CU. Due to an extreme lack of communication, the loan never happened. Without my knowledge, the interest rate lock was exten... Voir plus
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Lisez les avis des autres
My father was in the hospital, and we needed help with his account. LaQuandra Phillips was knowledgeable and empathetic as she walked us through our options. Then, when I needed additional help the fo... Voir plus
I have excite for my car loan. I made my payment with a checking account and they reported my payment as 30 days late because they don’t give you credit for your payment until the payment clears. The... Voir plus
I applied for refi my home loan, over 3-4 months no response from your loan department even ask me to open account with excite. as a courtesy response qualified or not qualify. no response, that... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Excite is a relatable, jean-wearing, never-boring, highly-caffeinated credit union. We’re made up of smart, friendly people who feel it’s our responsibility to take care of the neighborhoods we live in. And we want to give everyone the chance to build a financially stronger future – because together is the only way to step up to better. Oh, we are also a very stable financially sound 69-year-old credit union with $650 million in assets and 43,000 neighbors (Members). We serve our neighbors in nine counties – Santa Clara, Santa Cruz, San Mateo, San Francisco, Monterey, and Alameda counties in California – and New Hanover, Pender, and Brunswick counties in North Carolina. We also offer the same great benefits to over 400 of our business friends. We’d be happy for you to visit us at excitecu.org. Federally insured by NCUA.
Coordonnées de contact
265 Curtner Ave, 95125, San Jose, Etats-Unis
- 800.232.8669
- service@excitecu.org
- excitecu.org
2,1
Bas
95 avis
N'a pas répondu aux avis négatifs
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Great customer service from the minute…
Great customer service from the minute I came in to the location. Feel very welcome from the personal and very professional. I’m definitely will also change my bussines account to this location.
19 août 2021
My expectations are being met..I hope…
My expectations are being met..I hope that I will be more inclined to do more with Excite
Credit Union in the future…
Thank you very much…
19 août 2021
Crappy service
A mistake was made and excite let me get clobbered with overdraft fees. Never did they try once to let me know. I deposited $60 00 into my account and the receipt indicated a 400.00 balance not a negative amount .
16 août 2021
Réponse de Excite Credit Union
Hi Randy,
Thank you for your review. We sincerely apologize for the experience you recently had as a Member at Excite Credit Union. We are looking into the issue and will be in touch. Again, we apologize and hope we can resolve this moving forward.
Thank you,
The Excite Team
took a moment to convey to teller that…ook a moment to convey to teller that i was unable to go online to access my account when she stopped saying what i was not saying and then realize the words com
took a moment to convey to teller that i was unable to go online to access my account when she stopped saying what i was not saying and then realize the words coming out of mouth was that i have been unable to access account and it has been one month and not a few days as she kept saying then it was fixed.
13 août 2021
Veronica is excellent!
13 août 2021
Very friendly staff
Very friendly staff, easy to use app, and higher interest rates than pretty much anywhere else.
12 août 2021
Has been wonderful experience
25 mai 2021
Réponse de Excite Credit Union
Hi David,
Thank you for the review and we appreciate your membership.
Best,
The Excite Team
Réponse de Excite Credit Union
Hi Genaro,
This is awesome feedback -- thanks for sharing! We love hearing that Members have had a great experience working with us, and we're excited to have more opportunities to serve you in the future.
Best,
The Excite Team
Very Good service
22 mai 2021
Réponse de Excite Credit Union
Hi Josephine,
Thank you for the kind review and we appreciate your membership with Excite.
Best,
The Excite Team
This company was quick
This company was quick, professionally and welcoming. I enjoyed working with this company
21 mai 2021
Réponse de Excite Credit Union
Hi G.M.
We are happy that you had a great experience. We appreciate the kind review.
Best,
The Excite Team
The entire organization is first class
The entire organization is first class. Great service.
21 mai 2021
Réponse de Excite Credit Union
Hi Michel,
We are happy to always help out. Thank you for your feedback and your Membership.
The Excite Team
Amanda Lonander was a fantastic help…
Amanda Lonander was a fantastic help all the way through the process.
21 mai 2021
Réponse de Excite Credit Union
Hi Cornelia,
We are so happy that you had a great experience with our team member. Thank you for your feedback and you Membership.
Best,
The Excite Team
Great service
21 mai 2021
Avis spontané
Réponse de Excite Credit Union
Hi Znehr,
We are so happy that you had a great service. Thank you for your feedback and you Membership.
Best,
The Excite Team
Service is excellent, everyone is friendly extremely helpful, I will definitely recommend to anyone.
I will recommend to anyone for a car loan or any other type of loans. Service is great and employees are friendly.
21 mai 2021
Réponse de Excite Credit Union
Hi Moises,
We are happy to hear that you've had a great experience with our team. Thank you for your kind feedback and your Membership.
Best,
The Excite Team
Réponse de Excite Credit Union
Hi There,
We are so happy that you had a great experience our team member. Thank you for your feedback and you Membership.
Best,
The Excite Team
Superb services and so friendly surely…
Superb services and so friendly surely to recommend this union with my friends
18 mai 2021
Avis spontané
Réponse de Excite Credit Union
Hi Winwenrowena,
We are happy to always help out. Thank you for your feedback and your Membership.
Best,
The Excite Team
I like this bank because I can receive…
I like this bank because I can receive my salary of work by direct deposit and all the personal work in the bank are good people
18 mai 2021
Réponse de Excite Credit Union
Hi Maria,
We're happy to be here for you! Thanks for taking time to leave a review, and for being part of Excite Credit Union.
Best,
The Excite Team
Best credit union ever!I can recommend…
Best credit union ever!I can recommend those looking for any credit union that, excite is the best solution to their search.Team members are excellent and friendly,not forgetting how quick they served my family and most importantly how quick the cards were mailed to us!
17 mai 2021
Réponse de Excite Credit Union
Hi Phamelar,
This is awesome feedback -- thanks for sharing! We love hearing that Members have had a great experience working with us, and we're excited to have more opportunities to serve you in the future.
The Excite Team
me toco ir al banco y no tenian…
me toco ir al banco y no tenian internet y queria hacer el pago de la tarjeta de mi pareja y una cajera se puso en un plan que no que porque yo no era la titular de la tarjeta si solo queria hacer el pago mas no mas informacion
17 mai 2021
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