Joined Excite Credit Union to be able to refinance our home through your CU. Due to an extreme lack of communication, the loan never happened. Without my knowledge, the interest rate lock was exten... Voir plus
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Lisez les avis des autres
My father was in the hospital, and we needed help with his account. LaQuandra Phillips was knowledgeable and empathetic as she walked us through our options. Then, when I needed additional help the fo... Voir plus
I have excite for my car loan. I made my payment with a checking account and they reported my payment as 30 days late because they don’t give you credit for your payment until the payment clears. The... Voir plus
I applied for refi my home loan, over 3-4 months no response from your loan department even ask me to open account with excite. as a courtesy response qualified or not qualify. no response, that... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Excite is a relatable, jean-wearing, never-boring, highly-caffeinated credit union. We’re made up of smart, friendly people who feel it’s our responsibility to take care of the neighborhoods we live in. And we want to give everyone the chance to build a financially stronger future – because together is the only way to step up to better. Oh, we are also a very stable financially sound 69-year-old credit union with $650 million in assets and 43,000 neighbors (Members). We serve our neighbors in nine counties – Santa Clara, Santa Cruz, San Mateo, San Francisco, Monterey, and Alameda counties in California – and New Hanover, Pender, and Brunswick counties in North Carolina. We also offer the same great benefits to over 400 of our business friends. We’d be happy for you to visit us at excitecu.org. Federally insured by NCUA.
Coordonnées de contact
265 Curtner Ave, 95125, San Jose, Etats-Unis
- 800.232.8669
- service@excitecu.org
- excitecu.org
2,1
Bas
95 avis
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
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Super easy to deal with and they had…
Super easy to deal with and they had the best rates!
17 mai 2021
Réponse de Excite Credit Union
Hi John,
This feedback is awesome to hear! Thank you for taking the time to provide your review.
The Excite Team
Everyone has always been so helpful.
16 mai 2021
Réponse de Excite Credit Union
Thank you Amelia for the positive feedback and review. We are thrilled you are a Member of Excite.
The Excite Team
Everyone is very helpful!!!
Everyone is very helpful!!!
One of the reasons I Lf my bank was because every time I went n to ask for help w something I was told u can find it on the internet n do it yourself!!!!
16 mai 2021
Réponse de Excite Credit Union
Hi Jennie,
We are happy to always help out. Thank you for your feedback and your Membership.
The Excite Team
Always excellent and courteous service.
15 mai 2021
Réponse de Excite Credit Union
Hi Earl,
We are happy to always help out. Thank you for your feedback and your Membership.
Best,
The Excite Team
All staff I have encountered have had…
All staff I have encountered have had super customer service skills. Highly impressed
15 mai 2021
Réponse de Excite Credit Union
Hi Beverly,
This is awesome feedback -- thanks for sharing! We love hearing that Members have had a great experience working with us, and we're excited to have more opportunities to serve you in the future.
Best,
The Excite Team
I experienced a great service for my…
I experienced a great service for my auto loan. Thanks.
15 mai 2021
Réponse de Excite Credit Union
Hi Heidi,
We are happy to always help out. Thank you for your feedback and your Membership.
Best,
The Excite Team
nice professional employees just hope…
nice professional employees just hope have more branches.
15 mai 2021
Réponse de Excite Credit Union
Hi Nasser,
This is awesome feedback -- thanks for sharing! We love hearing that Members have had a great experience working with us, and we're excited to have more opportunities to serve you in the future.
Thank you,
The Excite Team
Réponse de Excite Credit Union
Hi Rhiannon,
We are happy to always help out. Thank you for your feedback and your Membership.
Best,
The Excite Team
CSR was very helpful when I called to…
CSR was very helpful when I called to open my account. I was originally interested in a secured cc but she suggested that I apply for a nonsecured cc. I was approved and received my card with a week.
15 mai 2021
Réponse de Excite Credit Union
Hi Clara,
We're happy to be here for you! Thanks for taking time to leave a review, and for being part of Excite.
The Excite Team
I went into office on Curtner
I went into office on Curtner , there is a lady who is very professional
and extremely helpfull to work with me.
I am very satisfy with her service.
I am sorry do not know her name.
I would rate her more than 5 stars if there is one
14 mai 2021
Réponse de Excite Credit Union
Hi Tu,
Thank you for your feedback. We are happy that you've had a great experience at our Curtner Branch.
Thanks again,
The Excite Team
Friendly staff
14 mai 2021
Réponse de Excite Credit Union
Hi Omar,
Thank you so much for this feedback! We're glad you are a Member at Excite!
The Excite Team
Réponse de Excite Credit Union
Hi Alejandro,
We are happy to hear you are happy. We appreciate your Membership.
Thank you,
The Excite Team
You guys steal and cheat the customers
14 mai 2021
Réponse de Excite Credit Union
Hi Justin, we are sorry to hear that you've had a poor experience with us. Do you mind responding to the marketing team email so we can learn more?
Thank you,
Excite Team
I'm very satisfied
14 mai 2021
Réponse de Excite Credit Union
Hi John,
We're happy to hear you are satisfied!
Thanks,
Excite Team
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