Exclaimer Avis 243

Michael Sutcliffe supported us perfectly with several complex adjustments to our Exclaimer signature. He responds quickly, communicates clearly, and demonstrates excellent expertise. Highly recommended!

Annabelle was very professional and made the entire process easy to follow and helped me figure out the issue and resolve.

The software works well according to our technicians; however, the billing and account support is terrible. The amount of turnover in these departments is incredible. Issues never get resolved because you can never speak to the same person. And as soon as you think you are making headway, poof they are gone!

Very easy to log a ticket about my issue, quick response from their support team, Jasmine Hotham-Tunnadine was excellent has put forward my suggestion to the development team as a possible feature to include in a later release. She provided further details and links about using custom fonts which was really helpful, keep up the good work and product development.

We have been using this email signature solution in our organisation for several years and it works great. The support team always responds quickly and provides excellent assistance. I highly recommend this solution.

Abdul Aziz did a wonderful job being patient and working so kindly. I appreciate you!

I recently had an issue with email signatures not syncing correctly in Outlook 2016, and I’m very impressed with the level of support I received. Leigh was incredibly responsive, helpful, and solution‑driven from the very start. Such an efficient and friendly customer service. Thank you, Leigh, and the entire Exclaimer Team, for the excellent assistance!

I uploaded a special font which cause the signature to be rendered. And that gave me some problems, trying to design the signature so it looked nice. And I also a problem with all users being hit by the signature. But the support did a great job helping out. And now everything works fine.

Had issues setting up after migration from google to 365, team assisted really well fixing the config issue. Try the routing setup from edge in private and don’t attempt to start until exclaimer kill the google instance. Also make sure to download branding logos etc as they don’t export with the signature

Exclaimer is a very good tool for creating signatures and deploying them to employees. I recently implemented it in our company and it works wonderfully. Thanks to the comprehensive documentation and support from Edward Carter, we were able to solve every problem. Thanks to Edward Carter for the quick response.

It was quick and to the point. Helped me with what I needed help with. Jasmine walked me through all the steps and made it a great experience.

Rabiya Kashif,
Very fast, accurate, professional and responsive approach to every matter. Paid attention to details and seeked confirmation that it was resolved as expected.
Super efficient.

Michael was very helpful and managed to give clear instructions and explain my way around. He managed to do this in 20 minutes vs me trying to figure it out for over a week. Thanks!

Great expertise and patience from the designer; Jasmine.
Materials suggested for me to review in preparation were very good too.

The platform does not allow direct HTML editing, and the built in editor is extremely restrictive. It struggles with basic layout tasks such as placing images within text or creating more advanced formatting structures.

Overall, the experience felt clumsy and outdated, and the interface was not particularly intuitive or easy to use.

Great product with loads of features and excellent support.

Graeme & Annabelle couldn't be more helpful with our initial setup niggles.

This is a great solution and we have it in place for several clients. Highly recommended. Worked with Ted who was very helpful for any needs we had as well.

My ticket was picked up by the support team very quickly and the whole experience was very positive. Troubleshooting instructions were clear, concise and easy to follow. The issues was resolved and Tom was a pleasure to deal with.

Good Platform, good response times from customer service.

Had one issue with setting up a shared mailbox signature. Asked for a meeting to do this together. Hanna helped me to solve the problem within minutes.