Exclaimer Avis 243

Conner Seifers demonstrated considerable technical knowledge of the tool and was able to help me excellently.

I have personally been using Exclaimer since 2015. Setup stages have got simpler and simpler to a point where you do not need IT knowledge. We love using Exclaimer!

If i could give a review with -300 i would. The product doesn't work well. When you try to cancel the product. The team doesn't even respond to your messages, chats, etc. I have been on a ticket with Microsoft to try to get a hold of them with no luck for 4 month. Imagine a normal person. This is by far the worst company i have ever seen. Not sure how they are 4+ star here. Do a better job trust pilot.

The responsiveness of the renewals team was great. In particular Rebecca Roberts was able to customise our account to achieve the results we require to provide a better customer experience.

Quick and easy as it was close to the renewal.

Hanna Stephen helped me very quickly. There was clear, customer-friendly communication about the case. Thank you

Abdul Aziz Mohamed was the engineer that took responsibility for my issue. He quickly and clearly communicated the troubleshooting steps and was able to point me to a resolution in short order.

Had a difficult query and Ed Carter was extremely helpful and resolved it quickly. Made me a very happy customer and happy with the product and service.

Connor Seifers has been fantastic to work with. As a Support Engineer at Exclaimer, he’s helped me resolve multiple issues quickly and thoroughly. He’s extremely responsive, knowledgeable, and consistently makes the process easy. Great support experience overall.

Becca quickly answered my query around our subscription and efficiently put everything I needed into action. Everything sorted out within an hour or so of me having initiated contact.

Provided me with all the information I needed.

Conner is knowledgeable Engineer, was pleasure work with him.

Stephen James went above and beyond. When my company restructured and we needed to quickly adjust our renewal contract, Stephen was extremely helpful. He was able to give us some time to make some quick adjustments in our system and save a great deal of money on unnecessary licenses. Thank you, Stephen!

We’ve been using Exclaimer for several years, and our recent renewal experience was extremely positive, thanks to the excellent support from Harry Carter.

Harry was highly responsive and consistently quick to reply, ensuring clear and timely communication throughout the process. He understood our requirements well and provided the right guidance at every stage, making the entire renewal smooth and stress-free.

What stood out most was his supportive and understanding approach. He ensured clarity around timelines, renewal steps, and service continuity, handling everything with professionalism and efficiency. His responses were always timely, well explained, and focused on resolving matters without unnecessary back-and-forth. The overall turnaround was fast, and expectations were clear at every step.

Overall, a very positive experience backed by reliable service and strong customer support.

Exclaimer is a great product which we have used for many years, takes the pain out of email siganture and marketing with a simple, seamless solution. Harry Carter was our renewal exec and done a fantastic easy job with our renewal. We had challenges as a business this year which Harry understood and managed to support us in a fantastic way. The response and timing were excellent!

Alan did a wonderful job assisting me, quick and effective sending me the full set of instructions regardless of my experience. Absolutely commendable.

We are very pleased with Exclaimer and especially with the level of support they provide. The support team is highly responsive, knowledgeable, and always willing to help, making the overall experience smooth and efficient. Any questions or issues are handled promptly and professionally, which gives us great confidence in the service. Overall, Exclaimer has met our expectations and we are very satisfied with both the product and the excellent customer support.

Jasmine (Jaz) has excellent interpersonal skills, which made the entire process seamless. She listened, suggested solutions, and met all our expectations. Great job!

Exclaimer (Karina and Anthony) provide great service.
quick and easy to deal with !