I honestly can’t recommend Jasmine enough. Every time I’ve needed help, she has been incredibly supportive and knowledgeable. Not only is she always willing to assist, but she also explains every... Voir plus
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Lisez les avis des autres
I had a few discrepancies on my ledger and wanted to get them resolved and the account cleared down. I contacted Exclaimer and was directed to Edward Carter. I cannot thank Edward enough, everythi... Voir plus
dealt with Michael Sutcliffe in Exclaimer had problems with signature on mobile phone michael did a teams call and fixed problem but also showed me where I had gone wrong so not happen again. found hi... Voir plus
The support from the Exclaimer team has been amazing, 10 stars outta 10! Jasmine was very kind and helpful, especially during our 1 on 1 session where she pointed out some very useful tips and best p... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Exclaimer is the leading provider of email signature management solutions for Microsoft and Google email services. Its scalable cloud-based platform enables organizations to centrally manage and automate email signatures, ensuring regulatory compliance, operational efficiency, and brand consistency. Built for IT teams, Exclaimer simplifies administration by eliminating manual updates, reducing security risks, and maintaining full control over corporate email communications. Exclaimer delivers 20 billion email signatures from 9 million email account across 70,000 organizations annually. Its diverse customer base includes Sony, Mattel, Bank of America, NBC, the Government of Canada, the BBC, and the Academy Awards. For more information on Exclaimer, please visit www.exclaimer.com.
Coordonnées de contact
51 Eastcheap, EC3M 1DT, London, Royaume-Uni
- +44 (0)1252 531422
- customer-relations@exclaimer.com
- exclaimer.com
4,6
Excellent
243 avis
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Graeme got stuck in a fixed a number of…
Graeme got stuck in a fixed a number of lingering issues. He also taught me how to use the site much more productively.
21 novembre 2025
Avis spontané
Réponse de Exclaimer
Thanks Pete for the five stars! Graeme will be super happy to hear he was able to help you and we hope you find you have a great experience using our service. Thanks for choosing Exclaimer!
Pleasure to deal with
Jasmine was really patient and informative and listened to our ideas and showed us the best way to implement them
20 novembre 2025
Avis spontané
Réponse de Exclaimer
Thanks for the great feedback for Jasmine! We truly love having her and are glad to hear she was so helpful - great service is important to us. Thanks for choosing Exclaimer!
Bravo Abdul Aziz Mohamed!
Abdul Aziz Mohamed assisted us with utmost professionalism and readiness.
We have largely appreciated his commitment to deliver fast and effective resolution on the matter at hand.
21 novembre 2025
Avis spontané
Réponse de Exclaimer
Thanks for the five stars Alessio! We're so happy to hear Abdul was efficient and professional and hope you continue to find new ways to enjoy using our service. Thanks for choosing Exclaimer!
Jaz was helpful in reviewing the…
Jaz was helpful in reviewing the different options
19 novembre 2025
Avis spontané
Réponse de Exclaimer
Hey Liz, thanks for the great review! We're pleased to hear that Jaz was so helpful. Thanks for choosing Exclaimer!
I received very quick and excellent…
I received very quick and excellent assistance. I had a solution within a very short time, and the solution was great. I can confidently recommend the Renewals team.
17 novembre 2025
Avis spontané
Réponse de Exclaimer
Thank you for the five star review! We are happy that your renewal was so efficient and easy, and we hope you continue to enjoy using our service. Thank you for choosing Exclaimer!
Despite some initial challenges during…
Despite some initial challenges during troubleshooting, Nuno demonstrated strong expertise by identifying the root cause and resolving the issue effectively
13 novembre 2025
Avis spontané
Réponse de Exclaimer
Thank you Michelle! We appreciate no one likes running into an error so we are glad Nuno was able to help you through it. Thank you for choosing Exclaimer!
Supersnelle oplossing
Na zelf geprobeerd te hebben eea op te lossen hebben we de helpdesk ingeschakeld. Zij hadden in twee mailtjes het probleem geanalyseerd en opgelost. Super
14 novembre 2025
Avis spontané
Réponse de Exclaimer
Hoi Ron - heel erg bedankt voor het delen van je feedback en voor de 5-sterrenreview. Fijn om te horen dat ons team het probleem zo snel heeft kunnen analyseren en oplossen. We geven je complimenten graag aan hen door.
- Matt @ Exclaimer Support
Karina was great to deal with for our…
Karina was great to deal with for our renewal excellent service!
13 novembre 2025
Avis spontané
Réponse de Exclaimer
Thank you for the great review Will! Karina will be happy to know she made the renewal process smooth for you. Thank you for choosing Exclaimer!
Bhuwan has been excellent…
Bhuwan has been excellent in providing the necessary information for us to design and implement the signature we need. We are extremely grateful for all of his help.
11 novembre 2025
Avis spontané
Réponse de Exclaimer
Thank you for the five stars Galen! We are so pleased to hear that Bhuwan managed to get you up and running with your signature. Thank you for choosing Exclaimer!
Responsive and helpful
Responsive and helpful
My case was addressed by Sean swiftly, he provided all what I needed and beyond.
Thank you!
12 novembre 2025
Avis spontané
Réponse de Exclaimer
Thank you so much for the great feedback! We are happy to hear Sean provided such a great service. Thank you for choosing Exclaimer!
Annie Lee gave amazing customer…
Annie Lee gave amazing customer service. Exclaimer is an amazing company to work with and their product is exceptional. Thank you Exclaimer!
10 novembre 2025
Avis spontané
Réponse de Exclaimer
Thank you for the five stars! Annie will be pleased to hear she left a great impression and we appreciate the great feedback. Thank you for choosing Exclaimer!
Setup made a lot easier by Support…
Setup made a lot easier by Support Engineer - Graeme Smith.
I've never set anything like this up but knew of the technology, I was getting stuck in designing my signature and although it wasn't Graeme remit, he went above and beyond to help me out.
The design aspect of the tool is a little glitchy but once all setup you can forget about it
28 octobre 2025
Avis spontané
Réponse de Exclaimer
Thanks Lee! We are glad Graeme was such great tech support and you felt like your problems were handled in such a positive way. Thank you for choosing Exclaimer!
Fantastic
Edward Carter defined everything that is good about customer service. It’s nice to see the improvement in your customer support over the last couple of years, but it comes as no surprise if you employ people like Edward.
4 novembre 2025
Avis spontané
Réponse de Exclaimer
Thank you for the five stars John! Edward is definitely a great asset to us so we are pleased that he was able to give you such a great experience. Thank you for choosing Exclaimer!
Lalita Purohit from Exclaimer has been…
Lalita Purohit from Exclaimer has been a great help regarding a case about a qty mismatch in invoicing. She really kept me posted and constantly provided with updates until the case was finished. Thank you so much Lalita!
11 novembre 2025
Avis spontané
Réponse de Exclaimer
Thank you for the great feedback Matt! We appreciate invoicing can be a sticky process so we are pleased to hear Lalita was able to keep you updated. Thank you for choosing Exclaimer!
Excellent customer service and very…
Excellent customer service and very useful knowledge to enable me to resolve my issue
7 novembre 2025
Avis spontané
Réponse de Exclaimer
Thank you for the five star review Dave! We are happy to hear you had such a great service and found our team helpful. Thank you for choosing Exclaimer!
I wanted to thank Karina for her…
I wanted to thank Karina for her professionalism and support. Well done.
6 novembre 2025
Avis spontané
Réponse de Exclaimer
Thank you for the five star review Stefano! Karina has been doing amazing this month so really happy to hear you got such great service. Thank you for choosing Exclaimer!
Promptly and efficient!
5 novembre 2025
Avis spontané
Réponse de Exclaimer
Thank you for the great review Simona!
A wonderful product and service
A wonderful product and service. Especially with the support service and the person who handled our case Suresh Panakkal.
6 novembre 2025
Avis spontané
Réponse de Exclaimer
Thank you for the five stars! We will make sure Suresh knows he gave such a positive experience and we thank you for choosing Exclaimer!
very fast response from support on…
very fast response from support on tickets we have created, the latest ticket, Suresh P dealt with the request, first response and resolution all in one, issue resolved.
thanks!
5 novembre 2025
Avis spontané
Réponse de Exclaimer
Thank you for the great review! Suresh will be super happy to hear he provided such a great service and we are happy to hear you got a resolution. Thank you for choosing Exclaimer!
Conner
My experience working with Support Engineer, Conner Seifers was awesome. He was extremely quick to respond and was able to help solve my issue within minutes of me submitting the ticket.
4 novembre 2025
Avis spontané
Réponse de Exclaimer
Thank you for the five stars! We have passed this back to Conner and we hope you continue to have a positive experience while using our service. Thank you for choosing Exclaimer!
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