I am a regular online shopper at Exotic e store. Everytime when I order my grocery, I am so pleased to see how well every item is packed with care. Glass jar/bottle is bubble wrapped, paneer is in col... Voir plus
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I am a regular online shopper at Exotic e store. Everytime when I order my grocery, I am so pleased to see how well every item is packed with care. Glass jar/bottle is bubble wrapped, paneer is in col... Voir plus
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Since we are bit far from Reading can't visit their physical store. So we use to order frequently, but to get order delivered free/efficient we need to bill minimum and have 2 10Kg pack restriction... Voir plus
L'entreprise a répondu
So if you are from India living far from Indian grocery store OR find no time to buy groceries yourself . This is the best option . I have been ordering groceries online from exotica since last 2.5... Voir plus
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I recently ordered a gift for a colleague who celebrates Diwali. Unfortunately (after ExoticEStore had clearly tried to package the item well for transit) the plastic film that covered the Diwali... Voir plus
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Online Indian & Asian Grocery Store.
24A Portman Road, RG30 1EA, Reading, Royaume-Uni
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A répondu à 14 % de ses avis négatifs
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Excellent products and price very reasonable arrived next day

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Arrived much quicker than expected, and tasted like home. What’s not to love?

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Wonderful delivery, good prices, excellent range and quality of products.

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Decent Packing and delivered on time.

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I recently ordered a gift for a colleague who celebrates Diwali. Unfortunately (after ExoticEStore had clearly tried to package the item well for transit) the plastic film that covered the Diwali Chocolates was ripped & as this was for a gift I needed it to be perfect.
I contacted customer services via email straight away. The reply wasn't massively quick but I understand it's a very busy time atm.
Deepa arranged a replacement item to be sent to out to me & I received it today - undamaged, so I'm very happy.
Great customer service 👏 Thank you 😃

Réponse de ExoticEstore.com
I accidentally placed the order to my old address (which is 4 hrs away from my current location) due to the wrong info being autofilled in a hurry. It was delivered by DPD, left on the front porch of the address. I contacted them about the issue to be able to arrange pickup and offered to pay for shipping to new address. They advised me to get in touch with ExoticEstore to change the address as they are the account holders. Contacted customer care and received a rude reply from "Deepa" offering no solutions or suggestions basically saying its your fault and I can't help it. No "unfortunately", no sympathy. Staff need better training at dealing with customers politely. Have been ordering since many years ( spending a good £ 100-150 each time) and have been left sour by their customer care.
I have been shopping from you here for four years there was no such problem.i liked your service very much

Réponse de ExoticEstore.com
Excellent range of products. Delivered ahead of expected date. Good communication throughout. Superb customer service

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Great service so far. I have ordered a few times from them

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Delivery was good, within the time frames expected. Items had long expiry dates and in good condition. I would shop again.

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I had a fantastic experience with Exoticestore. Their packaging and product quality are truly remarkable. As an Indian living far from the mainland, where there are no Indian grocery stores, Exoticestore has been a lifesaver for me. I'm thrilled to have found an expert store for my Indian grocery shopping. Keep up the great work, team! I look forward to continuing my purchases with you.

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Had a damaged item delivered, customer care didn’t help despite sending pictures of item.

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The best superstore in the UK. Very happy for the purchases so far. Thank you.

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Prompt and fast next day delivery. Products as described and well packed. Will use again.

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