exoticfruits.co.uk Avis 

Great value for money especially if you are after exotic fruits which can be very pricey.

Fast delivery great quality fruits. They all came in perfect condition and tasted amazing. Very Reasonably priced too would recommend

TL;DR: terrible delivery, they don't take any responsibility, they lie, they refuse to refund and I had to get my bank involved to get my money back.

I checked the T&Cs, found out they do next-day delivery, so I was happy to create an order. It was dispatched the next day and I found out it was sent via economy 2-5 day service.

It arrived a week later, rotten and mouldy. No hard feelings, these things can happen. So I contacted customer service, informing them, requesting refund.

What I expected: apology + refund

What I got: "you live too far, the delivery takes longer, if you want any money back, send us a picture"

Sure, they've got that picture thing in the T&Cs, however - they screwed-up, the fruit was a week in transit and they just could have taken the damn responsibility.

I was told they need the picture for their suppliers and the courier, which was nonsense. It was the sellers fault, obviously.

When I provided the pictures, they somehow didn't see the mould and refused to refund. Again, I was reminded that I live too far and T&Cs say the delivery to Scotland is 2-5 days (not true).

Got my money back via my bank.

Persimmons are literally the platonic ideal of a fruit -- it's awesome that Exotic Fruits supplies them even when out of season.

Really high-quality fruits too -- sweet, juicy, perfect texture/ripeness, not one of them has gone bad.

Great fruit! Well packaged and fast delivery.

Great delivery service and fruits packed with care. Very pleased with selection of fruits.

Durian! What more do I need to say? Gorgeous, fresh, addictive loveliness.
A little taste of paradise!
Thank you so much 🙏💖

A really great selection, great experience.

It arrived fast and was really fast fruits 🤩

Cracking service ..Quick delivery and the dragon fruit was very well packaged and tasted delicious 😋

Fruit is absolutely amazing from there so many choices to choose from

Different range of fruits that you can’t find in normal supermarket. Quick delivery too

Good experience dealt with a stock issue well and fruit arrived well packaged and tasty

Impressive customer care.
I had a problem with my order. I emailed around 7pm and expected I’d hear back in a few days, but to my surprise I got a text a couple of hours later from their delivery company saying they’d deliver tomorrow! The next afternoon I had a replacement order - very fresh, perfectly ripe, pre-prepared durian. I am incredibly impressed - they have earned my repeat custom.

We ordered a trial selection box just to see what it was like. It arrived within 24 hours of the order and we got some really delicious fruits! It was a lot of fun trying them all with our daughter and learning about them. We'll definitely be ordering again (and we have some new faves of a yellow dragon fruit and juju-bee which we'd never had before).

the worst online experience ever, placed order 1 week ago, no delivery infomation, no futher email apart from the order confirmation, called twice to the customer service, no one can give me an direct answer, keep

£40 for a seasonal box just to receive mouldy, damaged and unripe fruit. Would not recommend.

Bought a couple of fruits. The delivery was quick and the fruits were well package.

They missed one of the order and some of the fruits were a bit discoloured.

Absolute worst exotic fruit company I’ve ever ordered from. I spent £80 and everything in the box was spoilt. I had to throw the entire box away. When I reached out to them with pictures they said it’s just mould it should be fine on the inside and refused to refund me.