exoticfruits.co.uk Avis 

631
TrustScore 2.5 sur 5

2,3

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Fruit was sent out Thursday and didn’t arrive till Monday despite paying £12 for next day delivery! Fruit arrived mouldy, green mould with spores of dust flying off it and I have copd! What wasn’t mou... Voir plus

Noté 1 sur 5 étoiles

Horrendous, placed order for a birthday present, been over a week and I’ve tried to contact them multiple times but they do not reply. Wish I never ordered and will be looking to get money back th... Voir plus

Noté 1 sur 5 étoiles

fruit arrived 3 weeks late, 1 week late for birthday, and the star fruit and dragon fruit were very small. Chasing the order, by emailing the company had no response, after multiple times, only ever... Voir plus

Noté 5 sur 5 étoiles

We ordered a trial selection box just to see what it was like. It arrived within 24 hours of the order and we got some really delicious fruits! It was a lot of fun trying them all with our daughter an... Voir plus

2,3

Bas

TrustScore 2.5 sur 5

631 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,3

Tous les avis

(631)

43 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Spent £184 buying exotic fruits

Update:

They took £184 - still not sent me the fruits I purchased, not answering phones and completely ignoring my voice messaged and multiple email. They are clearly scamming people. I am going to report them to the policy (Action Fraud) for scamming me. I am also reporting them to the Competitions abd Markets Authority and the Office of Trading Standards for breach of The Consumer Rights Act, as they are taking money and nor providing the items paind for ignoring all attempts at contacting them. I now see thar others have had similar experience as mine. Please report them to the CMA and the Trading office - both these organisation can fine this business, take criminak actions against them and stop them from trading in the future.

If the order is being delayed for whatever reason they couod just let me know. But having a fake phone line (because it always goes straight to voice message) and ignoring emails is a clear sign that they are scamming us. If they are legitimate they would simple respond and let us know of any issues with delays etc.

Original review
Spent £184 buying exotic fruits. Way more than I could afford but it was a special gift. It was supposes to have been delivered today. But not delivered! I tried calling 8 times leaving voice notes, but no answer. It's clear that someone is hanging up on me. Sent emails. Again no response! Starting to think I have been scammed!

24 octobre 2024
Avis spontané
Noté 1 sur 5 étoiles

If I could give 0 rating I would

If I could give 0 rating I would. AVOID AVOID DO NOT BUY FROM HERE Be very careful before ordering from this company. They rip you off
Firstly the package was left upside down on its side squashed between my wheels bins for over 1.5 hours in the rain. Then when opening I notice the fruit was soggy, bruised some broken skin, the insides were even worse. Contacted them straight away after sending 8 emails the finally replied 2 days later. NOW there saying they won't refund me because I didn't report it withing 24 hours? I have all screenshot showing I clearly messaged numerous times but the refused to reply! So they won't refund for the fruit that had gone off
Avoid buying fruit from here not only is it NOT FRESH but they scam ans rip you off. They knew it was 24hours yet took them 50 hours to reply to me. Customer service is shocking. The fruit and quality is terrible I would seriously consider buying from somewhere else it's really not worth the money or the stress over £42 of fruit in the bin!

22 octobre 2024
Avis spontané
Noté 1 sur 5 étoiles

My order never arrived!!

My order never arrived!!! I have tried calling the company 100 times and someone keeps hanging up! No response to my emails! Its a scam!!! DO NOT ORDER FROM THEM

17 octobre 2024
Avis spontané
Noté 1 sur 5 étoiles

Worse experience ever

Worse experience ever. I've never received my parcel, it's been 3 weeks now, I paid £7 for next day delivery. Apart from that,customer service is terrible as as soon as it didn't come I asked for a refund, and they didn't provide any.

2 octobre 2024
Avis spontané
Noté 4 sur 5 étoiles

Good service

Good service, brilliant shipping times. Overall really happy however one of the fruits arrived mouldy

16 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Absolutely fantastic

Absolutely fantastic

What a great selection of all my favourite exotic fruits. I have tried Mangosteen fruit for the first time and it's unbelievable so good! Really fast delivery too.

9 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Exotic Fruits Trial Selection Box

I had the best experience with this brand.

I am so grateful to have received a gifted box of Exotic Fruits from the ‘ Trial selection box ’ range.
The box had 10+ yummy exotic fruits, all fresh fruits.
I spoke with the team through Instagram and I cannot fault them at all.
Perfect delicious free exotic fruit delivered right to your door.
It is definitely worth the money as these fruits were all new to me ! It was so exciting reading about all the different fruits, where they originated from, the tastes, how to eat them.

Absolutely incredible, Thank you to Exotic Fruits !

5 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Fresh citrus

They smell so fresh. I bought to have with warm water to help with a cold flu I had and it done wonders!

19 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Extraordinary quality

Extraordinary quality, fresh and tasteful. We ordered a huge box of dragon fruits extra large and we received a high quality fruits. We will order again. Highly recommeded!

13 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Loved everything in my seasonal…

Loved everything in my seasonal selection box. Ordered an extra box of dragon fruit too after having it each morning on holiday. Each fruit was wrapped separately like the precious cargo it is, and I tried fruits I had never heard of before. Now about to order my next one!

12 septembre 2024
Avis spontané
Noté 2 sur 5 étoiles

Bad customer service

Bad customer service. Placed a big order last week which was meant to come next day delivery (the only reason I spent £80 was to get the next day delivery). It didn’t turn up. I emailed them and messaged on Facebook to see why it hadn’t been sent next day delivery (I literally ordered at 12pm too not like it was later on in the day) and haven’t been replied to ok either. Just rude when people are spending money, the kiwi berries were all mushy and inedible too so had to be thrown, didn’t even bother emailing to get a refund for them since no one bothered to answer my other emails. Won’t be ordering again I’ll be using tropibox instead

25 septembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Exotic Ripoff

I placed a large order of fruit for delivery, but when the scheduled date arrived, the order didn’t show up. I sent several emails with no response. A few days later, the items finally arrived, but some were missing and others were rotten. I reached out to them via Instagram, and just as other reviewers had mentioned, they requested photos. I believe this business is a scam—terrible communication and overpriced shipping. **Do not order from them!** If you’ve already placed an order, I recommend requesting a chargeback through your credit card company.

25 septembre 2024
Avis spontané

Cette entreprise vous appartient ?

Revendiquez votre profil pour accéder aux outils gratuits de Trustpilot et renforcer vos relations clients.

Créez un compte gratuit

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus