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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent products. Just finished upgrading my Club Car batteries to the Bedrock 105AH Lithium Battery. The products came packaged very neat and organized. The battery was shipped in a very nice woode... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The upgrade installed on my 2014 Club Cart provided by Extreme Kartz was exceptional! One of the easiest installs I’ve ever performed ( minus the awkward position in lifting a 52lb motor)! All cables... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great customer service and communication. The company sells great products but their customer service sets them apart. The do the little things you don’t expect, they called to let me know my item was... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ryan Hart answered all my questions via email and was very helpful and knowledgeable. Ordered a lithium conversion kit today.

L'entreprise a répondu

À propos de l'entreprise

  1. Concessionnaire de voiturettes de golf

Écrit par l'entreprise

We aren’t a call center - we are a team of golf cart experts. We specialize in offering a wide range of golf cart parts and accessories for Club Car, EZGO, Yamaha, Icon, and Evolution Golf Carts. Take your cart to new heights with our top sellers, including high-performance Lithium Batteries, body kits, lift kits, Navitas kits, wheels and tires, and Custom Seats tailored to your preferences.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

153 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Quick shipping on an Eco Battery Lithium

I was in the market for an eco battery lithium setup and when my local dealer couldn’t find the time to call me back I ordered from Extreme Kartz and had it shipped to my door in just a few days. Super easy process and now my older precedent has some new life to it. I will be using Extreme Kartz for my future gold cart upgrades.

21 juin 2024
Avis spontané
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Réponse : Extreme Kartz

Thanks for the review! Hope your enjoying the Eco Battery.

Noté 5 sur 5 étoiles

Mad Jax Brush Guard

We recently purchased our first golf cart and added a brush guard as our first accessory. The brush guard was packaged very well, promptly shipped, and exactly as described. I shopped around and ultimately found the best deal at Extreme Kartz. I would recommend to others and was very satisfied with a smooth transaction.

18 août 2024
Avis spontané
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Réponse : Extreme Kartz

Thanks for the kind words Claudia!! Hope you are enjoying your brush guard.

Noté 2 sur 5 étoiles

Never got a return phone call

Never got a return phone call, had to search the Internet for my question to get answered. After all the money I spent I felt like I was left to figure it out on my own .

3 juin 2024
Avis spontané
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Réponse : Extreme Kartz

Hi Eric. Oh no! Really sorry about that. Know that us not calling you back wasn't intentional. If you're still having any issues with your Navitas kit, let me know and our tech Ryan can call you back right after Labor Day. We also have a great relationship with Navitas, so if we can't solve it; we can reach out to our contact there. Just let me know. We'd love the opportunity to make this right for you. - Martin (martin@extremekartz.com)

Noté 5 sur 5 étoiles

Timely delivery and quality product

Timely delivery and quality product. Only thing is I didn’t get the boots for the cables to motor.

30 août 2024
Avis spontané
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Réponse : Extreme Kartz

Ernesto, Thanks for the review! I will reach out to see if I can help with the boots.

Noté 5 sur 5 étoiles

Ease of transaction and post…

Ease of transaction and post transaction status communication were perfect.

30 août 2024
Avis spontané
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Réponse : Extreme Kartz

Thanks for the critical review! Hope your enjoying your cart parts.

Noté 5 sur 5 étoiles

Great company to deal with

Website was easy to use. Great communication from extremekartz on order.

Order was processed fast.

Highly recommended.

30 août 2024
Avis spontané
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Réponse : Extreme Kartz

We loved helping you get the right parts for your cart!! Thanks for choosing EKZ!

Noté 4 sur 5 étoiles

The ordering process was straight…

The ordering process was straight forward. I had a question regarding shipping and the issue was resolved quickly. Would definitely order from them again.

12 août 2024
Avis spontané
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Réponse : Extreme Kartz

Thanks for the review and the kind words Danny! Here to help next time you need some extreme upgrades for your cart.

Noté 1 sur 5 étoiles

If I could give less than one star I…

If I could give less than one star I would, for Jordans customer service. Now I ordered a battery gauge. I wanted a kit that had the gauge and all the needed wire to connect it. Instead of just ordering, I called. I spoke with Ryan who assured me it came with the harness/wires that was needed to connect it. If it didn't then call him back and he would fix it. It didn't come with any wire. So I called back to get the order fixed. But I kept getting excuses for no wiring. I received a call from Jordan who proceeded to tell me it didn't come with wire and I should just run out and buy some wire and he would credit me 30 bucks or refund my order for me after he tracked down the recorded phone call I had with Ryan to prove I wasn't lying about Ryan telling me he knew it came with the wire/harness and if not he would fix it.
I didn't want to run all over the place picking up pieces to make it work. That's why I called, so to make sure I got what I needed to begin with. This guy is a joke! I paid for a complete kit, not part of one. And if I had wanted to run around picking up pieces then I wouldn't have ordered from Extreme Kartz to begin with.
Order at your own risk, calling first before you oreder obviously dosen't make any difference on the part that ends up shipping to you and it sure won't guarantee quailty customer service.

14 août 2024
Avis spontané
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Réponse : Extreme Kartz

Hi John. I'm really sorry to hear about your experience. We strive for perfection, so the team has already gotten together to review your situation to look for things we could do better.
In this scenario, I see where the confusion was. Turns out, the vendor's information on this product was wrong/misleading. Hence the reason for our team's confusion and getting the information wrong. But still, we're sorry for how our questions came across. We want to make it right, so I reached out to you and left a VM. We want to help you get the right part for your cart, so please let us know how we can help.

Noté 1 sur 5 étoiles

No Warranty Support!

Very rude and unhelpful in dealing with product support for battery they sold. They use the excuse that it was bought before the new owner took over so "We don't care" about your issues. This is a direct quote from the person who claims to be in charge there.

15 août 2024
Avis spontané
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Réponse : Extreme Kartz

Hi Rick. I'm sorry for how we came across there. We absolutely care about your battery issues. With your situation, we're having to think outside the box a little, so thanks for your understanding there. I personally want to do everything in my power to get you taken care of. I reached out to the head of the battery manufacturer a couple weeks ago to push for them to make it right. They said they would reach out to the dealer you were working with. If that doesn't work, we can try reaching out to a different battery supplier to explain your situation and see if they can't cut you an amazing deal on a replacement. Please keep us posted.

Noté 5 sur 5 étoiles

They went out of their way

I messed up my own order. They caught it, reached out quickly, and even gave me suggestions on what would be best for my cart. Really impressed. I will use Extreme Kartz again.

23 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

Extreme carts sent me a lift kit that…

Extreme carts sent me a lift kit that was damaged and missing parts. They respond quickly to emails but take no action after that. I have had my golf cart in pieces for 3 months waiting for them to ship me the correct parts. Do not use this company.

28 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

Unprofessional company

Unprofessional company. Ordered a important part, they waited days then ask them to call me before processing the order. We all have been ordering items online for a long time now. It a simple process, you order and they process and ship. This company wasted my time, then says they will process the orders days after I place the order then immeditly cancels and refunds my money because I asked them to expedite the shipping because it was an emergency. What a terrible way to do business for a business that all they do is online orders. They dont carry any products and only drop ship. Stay away!

21 mai 2024
Avis spontané
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Réponse : Extreme Kartz

Hi Anthony. We reached out to you, but will put the information here as well. Every ecommerce site has fraud software that flags orders. This is for your security and safety as well. Our system flagged your order which requires us to get specific information from you to verify your order. When we reached out to you to verify, you didn't answer any of our questions. We would have loved to have taken care of you, as we have numerous customers that are outside the country that purchase from us all the time. But our hands are tied without the validating information. We'd be glad to fulfill your order as soon as it gets verified. Thanks!

Noté 1 sur 5 étoiles

Trying to reach someone in customer…

Trying to reach someone in customer service is not fruitful we ordered a $2800 battery only to receive a plug. Someone please contact us to resolve this issue and I will update my rating.

13 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Bought the Navitas 600 amp

Bought the Navitas 600 amp, and 5k engine swap kit my 2010 Club Car Precedent. Prior to kit installation my cart had a max speed of 17mph. After installation of kit, my top speed is 33 mph, nearly a 100% improvement.

Support from Ryan Hart was excellent.

Instructions are weak. But with a video on Navitas’s website, I was able to complete the install with a minimal amount of wasted time.

Extreme Karts - I would buy from them again. Worthy of 5 star rating.

2 avril 2024
Avis spontané
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Réponse : Extreme Kartz

Thanks for the great review, Bill! We’re so glad that Ryan was able to help you. Your recommendation means the world to us! Thanks for taking the time to review and more importantly, thanks for being our customer!

Noté 5 sur 5 étoiles

Great customer service RYAN !!!!

Ryan was great ! Couldn't have asked for better customer service!! He was very well spoken and very professional! Felt like I was talking to a friend ! Very friendly and straight to the point ! Even made sure I had my tracking number after the call via text !! Would recommend to everyone just based off that experience!!!! Thanks Ryan !!!! For the great quality customer service!!!

1 avril 2024
Avis spontané
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Réponse : Extreme Kartz

Thanks, Nicholas! So glad Ryan was able to help you! Your recommendation means the world to us! Thanks for taking the time to review and more importantly, thanks for being our customer!

Noté 5 sur 5 étoiles

Rear seat upgrade

rear seat kit, grab rail, and seat covers all arrived as advertised. Decal had peeled off of the drivers side rear seat frame, but wasn't that big of a deal to me. Might want to order the seat belt kit, but I'm gonna wait and see how I like it with out for a season.

18 décembre 2023
Avis spontané
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Réponse : Extreme Kartz

Thanks Chris! We’re glad that the rear seat kit, grab rail, and seat covers met your expectations. Sorry about the decal on the driver's side rear seat frame – we'll definitely take note of that. Totally get you wanting to hold off on the seat belt kit; it's important to see how things feel first. Just let us know if we can help you with anything in the meantime. Thanks for taking the time to review and more importantly, thanks for being our customer!

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