Eye Academy Avis 

225
TrustScore 1.5 sur 5

1,7

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Buyer beware. This store does not offer refunds or credit notes if glasses or sunglasses are unsuitable or cause issues — even for non-prescription items. There were no visible signs expl... Voir plus

Noté 1 sur 5 étoiles

Extremely bad experience with the Eye Academy, Guildford. Their staff was very impolite, rude and unprofessional. He would say you are wasting his time. He would even cut your line if you ask furth... Voir plus

Noté 1 sur 5 étoiles

Windsor Eye Academy refused to refund my Ray-Aviator sunglasses - which were unused and brought back within 24 hrs of purchase, with receipt. I stated the above was unacceptable customer experi... Voir plus

Noté 2 sur 5 étoiles

I have finally completed the purchase of varifocal glasses from Eye Academy. They are Bvlgari frames with Nikon lenses and I am pleased with the excellent vision they provide for reading, PC and dista... Voir plus

À propos de l'entreprise

  1. Opticien

Écrit par l'entreprise

Independent Opticians in Berkshire & Surrey


Coordonnées de contact

1,7

Mauvais

TrustScore 1.5 sur 5

225 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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1,7

Tous les avis

(225)

1 avis reçu au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent service !

Totally went out of the way to suit my needs and budget. Very clear about what they thought was best in a very friendly and professional manner. Very quickly received my glasses and also tightened my old ones! Thank you so much Kim

9 novembre 2016
Avis spontané
Noté 5 sur 5 étoiles

A brilliant experience

I chose Eye Academy 11 years ago, on a recommendation. In my experience,l have had brilliant service and personal attention, with the most up to date equipment being used on my appointments for contact lens treatment. Also when choosing glasses the expertise with measuring and fitting them has been superb.I would recommend Eye Academy to anyone who needs a caring and amazing team of people to help them.

8 novembre 2016
Avis spontané
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Réponse de Eye Academy

Hi Mrs Williams,

It is always great to see you at Eye Academy, we have thoroughly enjoyed looking after your eyes over the years and will continue to do so in future.

Eye Academy

Noté 5 sur 5 étoiles

NEW SPECS AND EYE EXAMINATIONS

Not the cheapest on the high street - but quality comes at a reasonable price. The optician assessed my wife, son and myself - we all had various eye exams ranging from routine to specialized tests to exclude underlying disease. Thankfully everything was okay - and the professional, cordial and purposeful approach was great and inspired trust.

Left with new designer specs and personalized lenses and very happy with them!

8 novembre 2016
Avis spontané
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Réponse de Eye Academy

Thank you for such a lovely review, we are so glad you like your new glasses and hope you continue to visit us for your eye care in future.

Kind regards
Eye Academy

Noté 5 sur 5 étoiles

Great service

My family and I have been coming for years now and we are always pleased with the service we get. Friendly, helpful and knowledgeable staff.

1 novembre 2016
Avis spontané
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Réponse de Eye Academy

It is always a pleasure to see you and the family Mumtaz, we look forward to seeing you soon.

Eye Academy

Noté 5 sur 5 étoiles

Highly Recommend

The staff are all very friendly and helpful. Julie is extremely experienced and efficient and she will always give an honest opinion. The service is exceptional.

1 novembre 2016
Avis spontané
Noté 5 sur 5 étoiles

Get what you pay for

Perhaps they're not always the cheapest on the High Street but these are our eyes, you only get one pair so they need to work properly and stay healthy! The examinations are the most thorough in the area and the glasses and lenses are spot on. A truly personal and professional service from start to finish. Thoroughly recommend...

31 octobre 2016
Avis spontané
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Réponse de Eye Academy

Thank you Mr Hotston for your lovely review.

Looking after yours and you family's eyes is our pleasure and we look forward to seeing you in Windsor.

Many thanks

Eye Academy

Noté 5 sur 5 étoiles

A real pleasure to have my eyes cared for by the Eye Academy

Very caring, professional and committed with advanced technology and excellent ophthalmic knowledge/skills

31 octobre 2016
Avis spontané
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Réponse de Eye Academy

Hello Mr Weir,


Thank you so much for your kind words. It has been a pleasure to have you in practice, as always.


We appreciate your loyalty and look forward to seeing you again soon.


Kind regards,

Chanel McGarry

Noté 5 sur 5 étoiles

Service with enthusiasum explanation and expidency.

Eye test was very professional and courteous. Waiting to choose the frames.

31 octobre 2016
Avis spontané
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Réponse de Eye Academy

Dear Mr Luxman

We are pleased that you enjoyed your visit and experience with us.

We look forward to seeing you soon and helping you choose your new glasses.

Noté 5 sur 5 étoiles

Superb service

Really liked Alison's honest and trustworthy service

30 octobre 2016
Avis spontané
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Réponse de Eye Academy

Dear Mark

We are very grateful for your kind feedback.

We look forward to seeing you in the future.

Noté 5 sur 5 étoiles

Amazing 5star service

Lovely people in the Eye Academy Guildford...would highly recommend they are worth a visit!

30 octobre 2016
Avis spontané
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Réponse de Eye Academy

Hello John,

Thank you so much for your amazing recommendation.

I am so pleased you have enjoyed your experience with us and we look forward to seeing you in store again soon.

Kind regards

Chanel

Noté 5 sur 5 étoiles

Eye Academy Banstead

I initially chose Eye Academy in Banstead as I was impressed with their brand of glasses on display in the window. Upon going into the opticians the staff were really friendly yet maintaining professionalism. I had an eye examination and although the cost is more than at your average high street optician I was confident in the service I received and the equipment used was excellent. I was referred to a hospital due to abnormalities showing on my optic nerve. This had never been picked up before at other opticians. When it came to choosing my frames for glasses the service was very good and the staff make you feel like you're a very important person! The glasses and lenses aren't cheap but the quality of my lenses are brilliant and I am confident that if there's ever a problem with my glasses I can go back to the opticians and get VIP treatment. It goes to show that you really do pay for what you get! I would definitely recommend my friends and others to Eye Academy.

30 octobre 2016
Avis spontané
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Réponse de Eye Academy

Dear Miss Lim

It was an absolute pleasure meeting you and being able to meet your requirements.

We are very proud that you can base your trust in us regarding your eye health.
If there is anything else we can do for you we would be more than pleased to help you.

Noté 5 sur 5 étoiles

Excellent

We did the dyslexia eye test - Lucy was amazing! Can't recommend enough

30 octobre 2016
Avis spontané
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Réponse de Eye Academy

Hello Mrs Galbraith,

Thank you so much for your kind review. It was lovely to meet both you and your son, who was a delight to test.

I am so pleased you have enjoyed your experience with us and we are pleased to help within this specialised area of eye care.

Thank you for your recommendation and we look forward to seeing you again soon.

Kind regards

Lucy

Noté 5 sur 5 étoiles

Excellent

Excellent. All staff lovely and exceptionally helpful

29 octobre 2016
Avis spontané
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Réponse de Eye Academy

Dear Mrs Barber

Thank you for your kind review, we appreciate your opinion and your custom.

We look forward to seeing you in the future.

Noté 5 sur 5 étoiles

Fantastic service and advice.

Always a friendly welcome from Ellis & Thompson. Excellent service, advice and support with a great range of products to choose from. Highly recommend.

22 octobre 2016
Avis spontané
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Réponse de Eye Academy

Hello JB,

Thank you for your kind words, we're so glad we could help.

We look forward to welcoming you again soon.

Noté 5 sur 5 étoiles

Professional, helpful service

I have used Ellis & Thomson in Cobham since 2004 for myself and my children. They have always provided a careful, professional service and given clear advice on eyecare issues. When choosing new frames, the help has been gratefully received (thank you Julie - you have done us proud!) and usually replacement lenses are fitted within an hour. Your eyesight is one of the most important healthcare priorities and having found a committed professional service I will continue to put my trust in this opticians practice.

22 octobre 2016
Avis spontané
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Réponse de Eye Academy

Hello Ms. Singh,

Thank you for your feedback, we strive to provide an outstanding personalised service for the whole family, and we are so glad you chose us.

We look forward to being of service to you and your family again soon.

Noté 5 sur 5 étoiles

Glasses and eye test

Great service and staff.

22 octobre 2016
Avis spontané
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Réponse de Eye Academy

Hello Mike,

Thank you for your feedback, we're so glad to help.

Kind Regards

Noté 5 sur 5 étoiles

Fantastic Service

I visited Ellis & Thompson today for an eye test, the were incredibly helpful, informed me I didn't have to pay for an eye test as there is a history of glaucoma in my family. This had not been mentioned by other opticians. They helped me choose frames that suited my face and my glasses were ready a few hours later. All staff were friendly, polite and helpful

22 octobre 2016
Avis spontané
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Réponse de Eye Academy

Hello Mrs Saritha,

Thank you for your wonderful feedback, we so glad we could help.

We look forward to seeing you again.

Noté 5 sur 5 étoiles

Excellent Service

So helpful and friendly staff. Excellent service from start to finish and great range of frames and options to suit every need.

22 octobre 2016
Avis spontané
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Réponse de Eye Academy

Hello Damon,

Thank you so much for your lovely review. We appreciate your loyalty and look forward to seeing all three of you again.

Regards
Alison

Noté 5 sur 5 étoiles

Great service

Thank you for all your help and speedy delivery.

22 octobre 2016
Avis spontané
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Réponse de Eye Academy

Hello Penny,

Thank you for taking the time to write us a review. It was great to see you as always!

I'm glad your glasses are working their magic.

We look forward to seeing you again soon.

Kind Regards,
Suninder

Noté 5 sur 5 étoiles

This independent opticians offers luxury quality on the high street, I would recommend the eye academy to everyone wanting the best local service available

The Eye Academy has been my optician since childhood, I am always treated with the utmost respect, giving excellent service & guidance for both my contact lenses & glasses

22 octobre 2016
Avis spontané
Logo de Eye Academy

Réponse de Eye Academy

Hi Amy,

Thank you so much for your kind words! It has been a pleasure seeing you in store over the years, fitting you with contact lenses and some fantastic glasses!

We really do appreciate your loyalty and hope to see you again soon.

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