Buyer beware. This store does not offer refunds or credit notes if glasses or sunglasses are unsuitable or cause issues — even for non-prescription items. There were no visible signs expl... Voir plus
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Lisez les avis des autres
Extremely bad experience with the Eye Academy, Guildford. Their staff was very impolite, rude and unprofessional. He would say you are wasting his time. He would even cut your line if you ask furth... Voir plus
Windsor Eye Academy refused to refund my Ray-Aviator sunglasses - which were unused and brought back within 24 hrs of purchase, with receipt. I stated the above was unacceptable customer experi... Voir plus
I have finally completed the purchase of varifocal glasses from Eye Academy. They are Bvlgari frames with Nikon lenses and I am pleased with the excellent vision they provide for reading, PC and dista... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Independent Opticians in Berkshire & Surrey
Coordonnées de contact
49 King Edward Court, SL4 1TG, Windsor, Royaume-Uni
- 01753 62 22 22
- info@eyeacademy.com
- eyeacademy.com
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Great experience.
The staff were friendly and knowledgable making the whole experience of choosing and buying my new glasses a delight.
Excellent range of product. Friendly and helpful staff. Cannot recommend highly enough
Bought my current pair of glasses at the Eye Academy and could not be happier with them. The staff were excellent and extremely helpful from eye test to assisting with choosing glasses. A very nice and comfortable experience
Best eye test & amazing service
My eye examination was excellent, I am diabetic & it is important to me that I have a proper examination which is what I received. I have no hesitation in recommending them. The staff in Banstead are delightful & helped me select a great frame. Straight talking, gave an opinion on what suited me without any pressure. The glasses were ready in 2 days, 10 out of 10!
A Confident and Pleasurable Experience
Very professional, caring and considerate with an excellent range of designer frames to choose from and first rate follow-up service, if required. I highly recommend Maria and Julie - they looked after me so very well and gave me confidence.
Very professional and thorough service
Opticians you can truly trust. A thorough examination, excellent and professional service with a very personal touch. The whole family keeps going back.
Ellis & Thompson
Excellent service throughout from initial eye test (on time and professional) to consulation for new lenses (all options considered) and then to supply of new lenses. The whole process took less than 2 hours and I was extremely pleased with the results.
Satisfaction
I did encounter a problem with my glasses, however, this was rectified to
my satisfaction. The staff were all very helpful and went out of their way to ensure I was happy with the outcome.
Premium price but premium service
Simply the best service and, I believe, the best treatment/advice and prescribing available on the high street. It's a pleasure to go there!

Réponse de Eye Academy
Fantastic Service
Tom and Lucy were so helpful and the whole experience was stress free
Outstanding service from an independent optician
I visited Eye Academy in Windsor for a routine check. The advice was excellent, the staff professional, and the equipment state of the art. The optician spotted what might have been a cause for concern. She rang the eye casualty department at the local hospital, and wrote a referral letter for me to take. I was seen within 10 minutes of arrival. Thankfully, it was a false alarm but I appreciated the care I received.
I've now got an excellent new pair of Oakley glasses for reading and computer work. Eye Academy isn't the cheapest optician on the high street but it may well be the best.

Réponse de Eye Academy
Great independent opticians
The staff here were really friendly and helpful and I got my glasses quickly and had lots of contact from them regarding the order

Réponse de Eye Academy
A quick an easy routine check-up for my eyes!
Always very efficient, contact you to let you know your next appointment should be made. A quick and easy check-up and then good customer service, tightening up my glasses and giving them a quick clean.

Réponse de Eye Academy

Réponse de Eye Academy
Amazing service
I went in to see if I could get a pair of glasses bought overseas repaired. Not only could they fix it, it was done at an amazing speed and with extremely friendly service. I will definitely be going back there with all of my family's optical needs =)

Réponse de Eye Academy
Five star treatment
I Have been going to Ellis & Thompson for 18 years. The whole experience is very good from having your eyes tested with the most up to date equipment to the vast range of frames you can choose from, if you decide to have new ones .

Réponse de Eye Academy
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