Eye Academy Avis 

225
TrustScore 1.5 sur 5

1,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Buyer beware. This store does not offer refunds or credit notes if glasses or sunglasses are unsuitable or cause issues — even for non-prescription items. There were no visible signs expl... Voir plus

Noté 1 sur 5 étoiles

Extremely bad experience with the Eye Academy, Guildford. Their staff was very impolite, rude and unprofessional. He would say you are wasting his time. He would even cut your line if you ask furth... Voir plus

Noté 1 sur 5 étoiles

Windsor Eye Academy refused to refund my Ray-Aviator sunglasses - which were unused and brought back within 24 hrs of purchase, with receipt. I stated the above was unacceptable customer experi... Voir plus

Noté 2 sur 5 étoiles

I have finally completed the purchase of varifocal glasses from Eye Academy. They are Bvlgari frames with Nikon lenses and I am pleased with the excellent vision they provide for reading, PC and dista... Voir plus

À propos de l'entreprise

  1. Opticien

Écrit par l'entreprise

Independent Opticians in Berkshire & Surrey


Coordonnées de contact

1,7

Mauvais

TrustScore 1.5 sur 5

225 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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1,7

Tous les avis

(225)

1 avis reçu au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great experience.

The staff were friendly and knowledgable making the whole experience of choosing and buying my new glasses a delight.

20 novembre 2016
Avis spontané
Noté 5 sur 5 étoiles

Best eye test & amazing service

My eye examination was excellent, I am diabetic & it is important to me that I have a proper examination which is what I received. I have no hesitation in recommending them. The staff in Banstead are delightful & helped me select a great frame. Straight talking, gave an opinion on what suited me without any pressure. The glasses were ready in 2 days, 10 out of 10!

18 novembre 2016
Avis spontané
Noté 5 sur 5 étoiles

A Confident and Pleasurable Experience

Very professional, caring and considerate with an excellent range of designer frames to choose from and first rate follow-up service, if required. I highly recommend Maria and Julie - they looked after me so very well and gave me confidence.

16 novembre 2016
Avis spontané
Noté 5 sur 5 étoiles

Very professional and thorough service

Opticians you can truly trust. A thorough examination, excellent and professional service with a very personal touch. The whole family keeps going back.

16 novembre 2016
Avis spontané
Noté 5 sur 5 étoiles

Ellis & Thompson

Excellent service throughout from initial eye test (on time and professional) to consulation for new lenses (all options considered) and then to supply of new lenses. The whole process took less than 2 hours and I was extremely pleased with the results.

14 novembre 2016
Avis spontané
Noté 4 sur 5 étoiles

Satisfaction

I did encounter a problem with my glasses, however, this was rectified to
my satisfaction. The staff were all very helpful and went out of their way to ensure I was happy with the outcome.

14 novembre 2016
Avis spontané
Noté 5 sur 5 étoiles

Premium price but premium service

Simply the best service and, I believe, the best treatment/advice and prescribing available on the high street. It's a pleasure to go there!

14 novembre 2016
Avis spontané
Logo de Eye Academy

Réponse de Eye Academy

Hi Mike,

Thanks for the lovely comments.

It’s been an absolute pleasure looking after you over the years and we hope to continue doing so for years to come!

Don’t hesitate to pop in whenever you are passing and we will happily give your glasses a clean and tighten.

Best wishes,

Romana

Noté 5 sur 5 étoiles

Outstanding service from an independent optician

I visited Eye Academy in Windsor for a routine check. The advice was excellent, the staff professional, and the equipment state of the art. The optician spotted what might have been a cause for concern. She rang the eye casualty department at the local hospital, and wrote a referral letter for me to take. I was seen within 10 minutes of arrival. Thankfully, it was a false alarm but I appreciated the care I received.

I've now got an excellent new pair of Oakley glasses for reading and computer work. Eye Academy isn't the cheapest optician on the high street but it may well be the best.

13 novembre 2016
Avis spontané
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Réponse de Eye Academy

Hi Mr Van Straten,

Thank you for such a lovely review! We are glad a potential cause for concern resulted in a false alarm and are pleased you love your new glasses.

We look forward to seeing you again soon.

Regards
Eye Academy

Noté 5 sur 5 étoiles

Great independent opticians

The staff here were really friendly and helpful and I got my glasses quickly and had lots of contact from them regarding the order

13 novembre 2016
Avis spontané
Logo de Eye Academy

Réponse de Eye Academy

Hi Ms Jones,

We're glad you had a great experience at Eye Academy, and look foward to seeing you again soon.

Eye Academy

Noté 5 sur 5 étoiles

A quick an easy routine check-up for my eyes!

Always very efficient, contact you to let you know your next appointment should be made. A quick and easy check-up and then good customer service, tightening up my glasses and giving them a quick clean.

10 novembre 2016
Avis spontané
Logo de Eye Academy

Réponse de Eye Academy

Thank you Fran, feel free to pop in anytime when your glasses need a quick MOT!

Noté 5 sur 5 étoiles

Good service and staff

Good service and staff. Happy with glasses

10 novembre 2016
Avis spontané
Logo de Eye Academy

Réponse de Eye Academy

Hello Liz,

Thank you for your kind review, it was a pleasure helping you.

We look forward to seeing you both again soon.

Kind regards,

The Banstead team

Noté 5 sur 5 étoiles

Amazing service

I went in to see if I could get a pair of glasses bought overseas repaired. Not only could they fix it, it was done at an amazing speed and with extremely friendly service. I will definitely be going back there with all of my family's optical needs =)

10 novembre 2016
Avis spontané
Logo de Eye Academy

Réponse de Eye Academy

Hi Erica,

Thank you for kind comment, we look forward to see you and your family at Eye Academy.

Noté 5 sur 5 étoiles

Five star treatment

I Have been going to Ellis & Thompson for 18 years. The whole experience is very good from having your eyes tested with the most up to date equipment to the vast range of frames you can choose from, if you decide to have new ones .

9 novembre 2016
Avis spontané
Logo de Eye Academy

Réponse de Eye Academy

Thank you for your kind words Ms McDuell. We aim to give all our patients the best service when is come to looking after their eyes.

Eye Academy

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