eze Mattress Avis 263

TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 4 sur 5 étoiles

This is our second order from Eze. The mattress itself is really great and good value for money. The delivery service this time was not so great. We paid for the VIP service and while the team removed... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Mattress is great, delivery was in the time frame. Probably a good idea to get the delivery company to improve their communication platforms, one minute the offices are closed next minute an agent is... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The mattress is just what we were looking for - top quality materials, spring base and foam above it. The £50 “VIP” delivery option worked perfectly for us because the couriers carried the mattres... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From the get go I can’t praise the staff at Eze Mattress enough as there was a mix up with the delivery. It was promptly rearranged. The mattress is fantastic and such an affordable price as well. Whi... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de matelas
  2. Magasin de lits

Écrit par l'entreprise

Transform your sleep with our award-winning hybrid mattresses, voted Which? Best Buy Mattress for four consecutive years. Our hybrid mattresses, also known as combination mattresses, combine the benefits of memory foam, pocket springs, and gel infusion for the ultimate night’s sleep - perfect for all types of sleepers. We offer four types of mattresses that can suit every type of sleeper, no matter your budget. Our eze hybrid max mattress is medium tenson mattress and features two memory foam layers and 2000 pocket springs. It’s the best choice for those who prefer the best levels of support and pressure relief for uninterrupted sleep. Our eze hybrid ultra mattress is best for those who would like a softer mattress, while still delivering support and breathability. It features four levels of memory foam but has 800 pocket springs instead. For those who want a gel-infused memory foam mattress, you can’t go wrong with our Cooleze™ range. Our Cooleze hybrid deluxe mattress provides medium firmness, 1000 pocket springs, a memory foam layer, and a gel-infused memory foam layer for superior temperature regulation. Finally, our most affordable mattress, the Cooleze Hybrid Original, has 600 pocket springs with the same layers as our hybrid deluxe. 10 year guarantee. Free next day UK Delivery or 5-7 days with mattress disposal service. Free 14 day returns. Pay monthly with Dividebuy 0% Finance. No Credit Check. Buy now pay later with Klarna.

Awarded Which? Best Buy Pocket Sprung Mattress 2024 & 2025

Écrit par l'entreprise

The eze™ Hybrid Ultra mattress has been awarded as the Bestselling Pocket Sprung Mattress by Which? Best Buy, April 2024 & 2025. Here is what Which? had to say; "A Top-class Mattress, It’s not often we find bold claims that actually stand up in our tests, but the eze™ Hybrid Ultra is supportive, durable and breathable, which means you’re onto a winner for a decent night’s sleep with this mattress. It’s one of our highest scoring Best Buy pocket sprung mattresses".
Cooleze™ Hybrid Original Mattress
A Which? Great Value Mattress June 2025- Here is what Which? had to say; "If you’re after a mattress that’s cool to lie on and breathable, then this is worth a look. It’s supportive, long-lasting and won’t sag or soften" -Good overall body support -Feels cool to lie on -Breathable -Excellent durability

10 Year Guarantee

All eze™ Mattresses come with a 10-year warranty as standard, so you’re guaranteed to get a decade of great sleep. This warranty is valid from the date that you receive your new eze™ Mattress and is valid for the first 10 years of use. See website for details.

Coordonnées de contact

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4,6

Excellent

TrustScore 4.5 sur 5

263 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 5 sur 5 étoiles

Excellent service and product

Easy online ordering. Quick reply by email with confirmation and tracking info. Very polite call asking which day suited best for delivery. Then received another email to give an approximate arrival time for delivery. Carrier arrived within that time and helpfully put it in our summerhouse. Instructions to open were perfect and the mattress is extremely comfortable. Excellent service and product!

3 février 2026
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Réponse de eze Mattress

Hello Barbara,

Thank you very much for taking the time to leave us a 5* review based on your experience shopping with us.

We're very happy to read your review and how easy you found ordering with us online and our communication throughout your delivery. We're delighted to hear you are happy with your new eze™ mattress and finding it extremely comfortable.

Thank you very much again for your feedback and shopping with us online.

eze™ Mattress Team.

Noté 5 sur 5 étoiles

The mattress met all expectations

The mattress is just what we were looking for - top quality materials, spring base and foam above it.
The £50 “VIP” delivery option worked perfectly for us because the couriers carried the mattress up to the bedroom, unpacked it, took away all the packaging and our old mattress as well. Job done!
Five stars all round.

7 janvier 2026
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Réponse de eze Mattress

Hello John,

Thank you very much for taking the time to leave us a 5* review based on your experience shopping with us.

We're delighted to read your review and how happy you are with your new eze™ mattress and our VIP delivery service.

Thank you very much again for your feedback and shopping with us online.

eze™ Mattress Team.

Noté 5 sur 5 étoiles

Staff very helpful

Staff very helpful
Good communication
Great service and safe delivery

20 janvier 2026
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Réponse de eze Mattress

Hello John,

Thank you for taking the time to leave us a 5* review based on your experience shopping with us.

We're delighted to read you found our staff helpful and received good communication and service from our team.

Thank you again for your feedback and shopping with us online.

eze™ Mattress Team.

Noté 5 sur 5 étoiles

Excellent first night

Excellent first night

20 janvier 2026
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Réponse de eze Mattress

Hello David,

Thank you very much for taking the time to leave us a positive 5* review.

We're very happy to read your feedback. It's great to hear you had a great first nights sleep.

Thank you very much again for your feedback and shopping with us online.

eze™ Mattress Team.

Noté 4 sur 5 étoiles

Good service and received product very…

Good service and received product very quickly.

25 novembre 2025
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Réponse de eze Mattress

Hello Robin,

Thank you for taking the time to leave us a 4* review based on your experience shopping with us.

We're very happy to read you received quick delivery. We hope you are sleeping well on your new eze™ Mattress

Thank you very much again for your feedback and shopping with us online.

eze™ Mattress Team.

Noté 5 sur 5 étoiles

Very good service

Very good service. Ordered sunday night. Arrived Tuesday. Love the way it comes in a box. Fun watching it expand when opened. Lovely thick mattress and early use suggests nice and comfy. Sleeping well. Bought on basis of a Which? Recommendation- seems like a good decision.

15 décembre 2025
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Réponse de eze Mattress

Hello Peter,

Thank you very much for taking the time to leave us a positive 5* review.

We're very happy to read your detailed feedback. It's great to hear you experienced good service from us and a quick delivery. We're glad you purchased with us based on our Which? recommendation and that you are sleeping well.

Thank you very much again for your feedback and shopping with us online.

eze™ Mattress Team.

Noté 5 sur 5 étoiles

Quick efficient service

Quick efficient service. Mattress is fine.
Delivery notification good. Delivery of product was disappointing. We had to call the delivery man to come back and open the packaging and ask him to take away the wrapping material and cardboard, and also take the old mattress which we had paid for removal of. He didn’t speak very good English!

12 décembre 2025
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Réponse de eze Mattress

Hello Maureen,

Thank you very much for taking the time to leave us a positive 5* review. It's great to hear you experienced good service from us and you are enjoying your new eze™ Mattress.

Regarding your delivery, we are disappointed to hear that there was a small issue with delivery, however was quickly rectified with a phone call.

Thank you very much again for your feedback and shopping with us online.

eze™ Mattress Team.

Noté 5 sur 5 étoiles

Eze Hybrid Ultra MattressI

I ordered the EZE mattress because it was a Which? Best Buy.
The correspondence from Eze was first class. They kept me informed all the way'
The delivery was very efficient. They unpacked my new mattress and took away the packaging and the old mattress.
I have found the new mattress to be everything Which recommended it for and it is very comfortable.
I would recommend it to everyone.

12 décembre 2025
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Réponse de eze Mattress

Hello David,

Thank you very much for taking the time to leave us a positive 5* review.

We're so happy to read your feedback and that you are finding the mattress to be everything Which? stated in their review. It's great to hear you would recommend us to others.

Thank you very much again for your feedback and shopping with us online.

eze™ Mattress Team.

Noté 5 sur 5 étoiles

Highly recommend eze

Was easy to contact the company to get advice, the delivery was faster than stated and the mattress is great

25 novembre 2025
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Réponse de eze Mattress

Hello Catharine,

Thank you for taking the time to leave us a 5* review based on your experience shopping with us.

We're very happy to read you are happy with your new eze™ mattress and you received quick delivery.

Thank you very much again for your feedback and shopping with us online.

eze™ Mattress Team.

Noté 5 sur 5 étoiles

Great experience (second time)

Delivered as promised with very helpful operators

4 décembre 2025
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Réponse de eze Mattress

Hello Iain,

Thank you for taking the time to leave us a 5* review based on your experience shopping with us.

We're delighted to read you were happy with your delivery and our customer service team. We do hope you are sleeping well on your new eze™ Mattress.

Thank you very much again for your feedback and shopping with us online.

eze™ Mattress Team.

Noté 5 sur 5 étoiles

Fantastic

Very comfortable quick and easy delivery

1 décembre 2025
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Réponse de eze Mattress

Hello Liz,

Thank you for taking the time to leave us a 5* review based on your experience shopping with us.

We're very happy to read you are finding your new eze™ mattress comfortable and you received quick delivery.

Thank you very much again for your feedback and shopping with us online.

eze™ Mattress Team.

Noté 5 sur 5 étoiles

Excellent mattress

Excellent mattress - choosing, ordering and paying all very easy.
Very quick delivery.
This is the second EZE mattress I have bought and I'm delighted with both!
Thank you

21 novembre 2025
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Réponse de eze Mattress

Hello Michael,

Thank you for taking the time to leave us a 5* review based on your experience shopping with us again.

We're very happy to read your feedback and that this is now your second mattress you have purchased with us. We're glad you're delighted with both mattresses, we hope you recommend us to others!

eze™ Mattress Team.

Noté 5 sur 5 étoiles

Great mattress

Great mattress. Everything was good but especially the sleep.

10 novembre 2025
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Réponse de eze Mattress

Hello Phil,

Thank you for taking the time to leave us a positive 5* review based on your experience shopping with us.

We're very happy to read your feedback on how pleased you are with your mattress and that you are sleeping well!

eze™ Mattress Team.

Noté 5 sur 5 étoiles

Excellent mattress

Excellent mattress, delivered very promptly and with adequate notice.

17 novembre 2025
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Réponse de eze Mattress

Hello Jacquie,

Thank you for taking the time to leave us a positive 5* review based on your experience shopping with us.

We're delighted to read how pleased you are with your mattress and that you received your mattress quickly.

Thank you very much again for your feedback and shopping with us online.

eze™ Mattress Team.

Noté 5 sur 5 étoiles

Great service and product

Before buying the mattress the help team answered a couple of questions really quickly and helpfully and then once I'd bought it they ensured I got the delivery date I needed. We're really please with both the service and the mattress.

14 novembre 2025
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Réponse de eze Mattress

Hello Loraine,

Thank you for leaving us a positive 5* review based on your experience shopping with us.

We're delighted to read how pleased you were that we were able to help answer your questions before purchasing and we could meet your delivery requirements.

We hope you are enjoying your mattress and sleeping well.

Thank you very much again for your feedback and shopping with us online.

eze™ Mattress Team.

Noté 5 sur 5 étoiles

Good quality product delivering exactly…

Good quality product delivering exactly when they said they would

14 novembre 2025
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Réponse de eze Mattress

Hello Nigel,

Thank you very much for taking the time to leave us a positive 5* review.

We're happy to hear you are enjoying your eze™ Mattress and finding it a good quality product. We are glad your mattress was delivered in good time.

Thank you very much again for your feedback and shopping with us online.

eze™ Mattress Team.

Noté 5 sur 5 étoiles

Buy one!!

I used Which Magazine as my guide for the purchase of my new mattress. Ordering the Hybrid Ultra from EZE was, yes, . . . easy (sorry!!). However, what amazed me most was the fact that the mattress comes vacuum-packed in an amazingly small pack. Once carefully opened, the mattress expands to its full size. It's super comfortable. Highly recommended!

12 novembre 2025
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Réponse de eze Mattress

Hello Richard,

Thank you very much for taking the time to leave us a positive 5* review. We love that you said ordering was easy!!!

We're so happy you are finding the mattress comfortable and you would highly recommend us!

Thank you very much again for your feedback and shopping with us online.

eze™ Mattress Team.

Noté 5 sur 5 étoiles

Everything was easy from start to…

Everything was easy from start to finish. I had to phone as I’m out with the delivery area though I must admit I wouldn’t call Aberdeen City ‘the highlands’ as it is in Grampian Region. In saying that the staff couldn’t have been more helpful and kept in contact to see that the delivery had been made so Many Thanks

24 octobre 2025
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Réponse de eze Mattress

Hello June,

Thank you for taking the time to leave us a 5* review.

We do apologise your area was out of our standard shipping zone, but we are glad we could help and offer you the surcharge to ship to your area.

Thank you very much again for your feedback and shopping with us online. We hope you are sleeping well on your new mattress.

eze™ Mattress Team.

Noté 5 sur 5 étoiles

Great product

Absolutely love my new mattress! It’s so comfortable

7 novembre 2025
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Réponse de eze Mattress

Hello Marie,

Thank you very much for taking the time to leave us a positive 5* review.

It is great to hear you love your new mattress and are finding it comfortable.

Thank you again for your feedback and shopping with us online.

eze™ Mattress Team.

Noté 4 sur 5 étoiles

Delivery issue

Four stars as we had paid £50 to have our old mattress taken away but the delivery firm had no record of it and at first said they couldn't take it! However they made a phone and it was rectified. But we give 5* for the mattress having had it for a month. Deeper than we thought but absolutely super.

21 octobre 2025
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Réponse de eze Mattress

Hello David,

Thank you very much for taking the time to leave us a 4* review.

We apologise for the mattress disposal error at the time of your delivery. We started with a new courier and had a small issue with your order which we will make sure does not happen again in the future. We are happy we were able to resolve this with a phone call to our courier.

We are very happy to hear you are enjoying your mattress so far. Thank you again for your feedback and shopping with us online.

eze™ Mattress Team.

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