This is our second order from Eze. The mattress itself is really great and good value for money. The delivery service this time was not so great. We paid for the VIP service and while the team removed... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Mattress is great, delivery was in the time frame. Probably a good idea to get the delivery company to improve their communication platforms, one minute the offices are closed next minute an agent is... Voir plus
L'entreprise a répondu
The mattress is just what we were looking for - top quality materials, spring base and foam above it. The £50 “VIP” delivery option worked perfectly for us because the couriers carried the mattres... Voir plus
L'entreprise a répondu
From the get go I can’t praise the staff at Eze Mattress enough as there was a mix up with the delivery. It was promptly rearranged. The mattress is fantastic and such an affordable price as well. Whi... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Transform your sleep with our award-winning hybrid mattresses, voted Which? Best Buy Mattress for four consecutive years. Our hybrid mattresses, also known as combination mattresses, combine the benefits of memory foam, pocket springs, and gel infusion for the ultimate night’s sleep - perfect for all types of sleepers. We offer four types of mattresses that can suit every type of sleeper, no matter your budget. Our eze hybrid max mattress is medium tenson mattress and features two memory foam layers and 2000 pocket springs. It’s the best choice for those who prefer the best levels of support and pressure relief for uninterrupted sleep. Our eze hybrid ultra mattress is best for those who would like a softer mattress, while still delivering support and breathability. It features four levels of memory foam but has 800 pocket springs instead. For those who want a gel-infused memory foam mattress, you can’t go wrong with our Cooleze™ range. Our Cooleze hybrid deluxe mattress provides medium firmness, 1000 pocket springs, a memory foam layer, and a gel-infused memory foam layer for superior temperature regulation. Finally, our most affordable mattress, the Cooleze Hybrid Original, has 600 pocket springs with the same layers as our hybrid deluxe. 10 year guarantee. Free next day UK Delivery or 5-7 days with mattress disposal service. Free 14 day returns. Pay monthly with Dividebuy 0% Finance. No Credit Check. Buy now pay later with Klarna.
Awarded Which? Best Buy Pocket Sprung Mattress 2024 & 2025
Écrit par l'entreprise
- The eze™ Hybrid Ultra mattress has been awarded as the Bestselling Pocket Sprung Mattress by Which? Best Buy, April 2024 & 2025. Here is what Which? had to say; "A Top-class Mattress, It’s not often we find bold claims that actually stand up in our tests, but the eze™ Hybrid Ultra is supportive, durable and breathable, which means you’re onto a winner for a decent night’s sleep with this mattress. It’s one of our highest scoring Best Buy pocket sprung mattresses".
- Cooleze™ Hybrid Original Mattress
- A Which? Great Value Mattress June 2025- Here is what Which? had to say; "If you’re after a mattress that’s cool to lie on and breathable, then this is worth a look. It’s supportive, long-lasting and won’t sag or soften" -Good overall body support -Feels cool to lie on -Breathable -Excellent durability
10 Year Guarantee
All eze™ Mattresses come with a 10-year warranty as standard, so you’re guaranteed to get a decade of great sleep. This warranty is valid from the date that you receive your new eze™ Mattress and is valid for the first 10 years of use. See website for details.
Coordonnées de contact
HEAD OFFICE MOORHEAD HOUSE MOORHEAD WAY BRAMLEY, S66 1YY, ROTHERHAM, Royaume-Uni
- 03303112133
- info@ezemattress.com
- ezemattress.com
Spring Sale
Best night's sleep for a while…
Best night's sleep for a while comfortably and easy to turn over in bed
A bit on the heavy side is the only issue I can see when I need to turn the mattress 😴
5 novembre 2025
Réponse de eze Mattress
Hello Michael,
Thank you for taking the time to leave us a 5* review. We are very happy to hear you are having the best nights sleep you've had in a while!
When it comes to turning the mattress, the eze™ Hybrid Ultra Mattress does have handles on the sides which should help with ease of turning.
Thank you very much again for your feedback and shopping with us online.
eze™ Mattress Team.
Fast efficient delivery
Fast efficient delivery. Kept well informed. Excellent product.
3 novembre 2025
Réponse de eze Mattress
Hello Carol,
Thank you for taking the time to leave us a 5* review. We are happy to hear you received fast delivery, were kept well informed and you are happy with your mattress. We hope you are sleeping well.
Thank you very much again for your feedback and shopping with us online.
eze™ Mattress Team.
Matress delivery …
Firstly I was sent an email.to.say I would be sent a three hour window as to when my order was being delivered. I was only sent a message to say delivery is between 7am and 6pm. When my order arrived the outer packaging was all torn the box was very damaged not how I expect my mattress to arrive when spend alot of money on it.
3 novembre 2025
Réponse de eze Mattress
Hello Tania,
Thank you for taking the time to leave us your feedback.
Our next day delivery service is between 7am-6pm, there is no 3 hour time slot with this service which is stated on our shipping email.
We were not notified of your damaged packaging at the time, however we have seen the images from the courier and the damage to the bottom of the box. We can only apologise on behalf of our courier for mishandling the box and it arriving to you in this manner. Our mattresses are double encased in plastic wrapping and the box is there to protect the mattress, should there be any damage at all to your mattress please do get in touch with us at info@ezemattress.com.
We do hope you are enjoying sleeping on your new mattress.
Thank you very much again for your feedback and shopping with us online.
eze™ Mattress Team.
Fast efficient delivery and the…
Fast efficient delivery and the mattress is very good quality. Definitely recommend and use again
13 octobre 2025
Réponse de eze Mattress
Hello John,
Thank you very much for taking the time to leave us a 5* review.
We're happy to hear you received quick delivery and that you like the quality of the mattress.
It's great to hear you would recommend us and buy from us again.
Thank you very much again for your feedback and shopping with us online.
eze™ Mattress Team.
Excellent Product
Ease of ordering was appreciated. The mattress is top quality. I chose the VIP option so had it delivered to room and they took the old mattress away.
The two lads who delivered the mattress were extremely helpful and friendly.
3 novembre 2025
Réponse de eze Mattress
Hello Vincent,
Thank you very much for taking the time to leave us a positive 5* review.
It is great to hear you found ordering with us online easy and that you love the quality of the mattress.
Thank you for your feedback on our VIP delivery service, we are also glad you had a good experience with the delivery team.
Thank you very much again for your feedback and shopping with us online.
eze™ Mattress Team.
Just brilliant. Best sleep for years.
Well, firstly, the ordering process was very simple. I needed delivery on a specific day when I was going to be home and this was easily done within the ordering process. I unpacked it and it expanded on my existing divan base and I left it all day to fully expand before making the bed in the evening. I can’t believe how well I slept that night. The best sleep for years, literally. So good in fact, that I ordered another one for the spare room. Absolutely brilliant. I can’t recommend the comfort of this mattress and the people at Eze highly enough. I can highly recommend anyone try an Eze mattress.
22 octobre 2025
Réponse de eze Mattress
Hello Simon,
Thank you very much for taking the time to leave us such a detailed and positive 5* review.
It is great to hear you found ordering with us easy and we that we could deliver on the day of your choice.
We are delighted to hear how well you are sleeping and that you've not slept this good in years!! Also that you purchased a second mattress!! We will be feeding back to our customer service team your amazing feedback.
We're so happy you would recommend us! Thank you very much again for your feedback and shopping with us online.
eze™ Mattress Team.
Extremely helpful staff on phone at Eze
20 octobre 2025
Réponse de eze Mattress
Hello Carolyn,
Thank you for taking the time to leave us a 4* review based on your experience ordering with us online.
We're very happy to hear you received good customer service from our team. We do hope you are enjoying your new eze™ Mattress.
Thank you for shopping with us online.
eze™ Mattress Team.
Lovely mattress and responsive customer care
The ordering process was easy and the information provided helped finalise my decision. The delivery company didn't quite complete everything as initially they didn't take away the old mattress but eze sorted it quickly. Unfortunately the delivery company still didn't take away the packaging. The mattress is very comfortable though!
20 octobre 2025
Réponse de eze Mattress
Hello Tara,
Thank you for taking the time to leave us a 4* review based on your experience ordering with us online.
We're very happy to hear you found ordering from us easy.
We are glad we could help sort your delivery with our new courier, and refund you for the services you didn't receive.
We hope you are enjoying your new mattress.
Thank you for shopping with us online.
eze™ Mattress Team.
Not as soft as expected.
We received our mattress promptly and have been sleeping on it for only a week now .
We expected it to be softer than it is but hopefully over time this will be the case .
It’s not uncomfortable but just not as comfortable as we expected.
17 octobre 2025
Réponse de eze Mattress
Hello Michelle,
Thank you for taking the time to leave us your feedback based on your experience shopping with us.
We are happy to hear you received your mattress in a timely manner. The eze™ Hybrid Max mattress is a soft mattress and should soften more in the next few weeks. It can take 4-6 weeks for your mattress to fully adjust.
Thank you for shopping with us online.
eze™ Mattress Team.
Excellent customer service
Excellent customer service. Even called me to get the delivery booked in
29 septembre 2025
Réponse de eze Mattress
Hello Daniel,
Thank you for taking the time to leave us a 5* review based on your experience ordering with us online.
We're very happy to hear you received excellent customer service from our team :) We do hope you are enjoying your new eze™ Mattress.
Thank you for shopping with us online.
eze™ Mattress Team.
The BEST anywhere out there!
Brilliant service, offering the very best products! Sleep EZE, sleep right!
Fantastic!!
15 octobre 2025
Réponse de eze Mattress
Hello Lucas,
Thank you for taking the time to leave us a positive 5* review based on your experience ordering with us.
We're very happy to hear you received brilliant service from us and we are delighted to hear you like our product offering, we hope you are sleeping well on your new eze™ Mattress.
Thank you for shopping with us online.
eze™ Mattress Team.
Easy ordering and quick delivery.
10 octobre 2025
Réponse de eze Mattress
Hello Jacqueline,
Thank you for taking the time to leave us a 5* review based on your experience ordering with us.
It's great to hear you found our website easy to order from and you received your mattress quickly. We do hope you are happy with your mattress.
Thank you for shopping with us online.
eze™ Mattress Team.
The mattress is so comfortable
The mattress is so comfortable really pleased with my purchase
7 octobre 2025
Réponse de eze Mattress
Hello Clodagh,
Thank you for taking the time to leave us a 5* review.
We're delighted to hear you are finding your mattress comfortable and you are happy with your purchase.
Thank you very much for shopping with us online.
eze™ Mattress Team.
Comfortable
Comfortable and delivered promptly. Securely packaged- care needed when unwrapping
29 septembre 2025
Réponse de eze Mattress
Hello John,
Thank you for taking the time to leave us your feedback and a 5* review.
We're delighted to hear you are finding your mattress comfortable and it was delivered promptly.
Thank you very much for shopping with us online.
eze™ Mattress Team.
All good but Bed tends to slide a bit…
All good but Bed tends to slide a bit to easy .
18 septembre 2025
Réponse de eze Mattress
Hello Paul,
Thank you for taking the time to leave us a 4* review based on your experience ordering with us.
All of our mattresses come with an anti-slip base cover to keep your mattress in place on your bed frame.
Please reach out to us at info@ezemattress.com we would be more than happy to try and find a solution for you to stop your mattress moving around on your bed.
Thank you for ordering with us online.
eze™ Mattress Team.
Réponse de eze Mattress
Hello Julie,
We are very happy to hear your feedback, thank you for taking the time to leave us a 5* review.
It's great to hear you are finding your mattress comfortable and had a good experience when dealing with our customer service team.
Thank you very much for shopping with us online.
eze™ Mattress Team.
Efficient and informative website
Efficient and informative website. Which recommend. Quick delivery.
25 septembre 2025
Réponse de eze Mattress
Hello Helen,
Thank you for taking the time to leave us a 5* review based on your experience ordering with us.
It's great to hear you found our website efficient and informative, we do hope you are happy with your mattress.
Thank you for shopping with us online.
eze™ Mattress Team.
Delighted customer
Very efficient t and helpful purchase and delivery. Immediate satisfaction with the mattress. Perfect comfort, supportive and soft.
6 octobre 2025
Réponse de eze Mattress
Hello Vivien,
We are very happy to hear your feedback and thank you for taking the time to leave us a 5* review.
It's great to hear you are happy with your mattress and the efficiency of ordering and delivery.
Thank you for shopping with us online, we hope you recommend us to your family and friends.
eze™ Mattress Team.
Réponse de eze Mattress
Hello Alison,
Thank you for taking the time to leave us a 4* review.
We are happy to hear you are pleased with your mattress. However, we are disappointed to hear you were not happy with your VIP delivery.
We have not heard of any problems with your delivery, so if you wish to speak to us further to give your feedback on the service, we would love to hear from you. Please email us at info@ezemattress.com
Thank you for shopping with us.
eze™ Mattress Team.
Réponse de eze Mattress
Hello Michael,
Thank you for taking the time to leave us a 5* review based on your experience ordering with us.
We are delighted to hear you are enjoying your mattress and you received your delivery on the date you requested.
Thank you for ordering with us online.
eze™ Mattress Team.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.