Professional, empathetic and knowledgeable. Was called out in the middle of the night and was able to solve the issue. Excellent service. Shout out to Kenny- thank you for your help.
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Lisez les avis des autres
Been with Hewers for a number of years under their failsafe plan.....receptionist girls and engineers you cannot really fault. Today though was an exception, Alan and Alfie visited to service my bo... Voir plus
Gren visited my property today to complete maintenance on my boiler. Had issues with accessing loft hatch as landlord didn’t provide key. Hewer then sorted this out on behalf of landlord so the job... Voir plus
L'entreprise a répondu
Incredible job from Ryan gough, very kind, friendly and informative engineer, answered any question and was polite throughout ….. showed us how it all worked and made sure we was happy with everything... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
The Region's Leading Facilities Management Company. Providing Domestic Gas Servicing, Maintenance & Boiler Installation. Commercial Gas Services. Mechanical & Electrical Services and Renewable Energies. We have a manned Call Centre 24/7, 365 days a year.
Coordonnées de contact
Hewer Facilities Management Ltd, Unit G/1, The Aquarius Centre, Edison Close, GL2 2FN, GLOUCESTER, Royaume-Uni
- 01452 525854
- suggestions@hewerfm.co.uk
- failsafeplan.co.uk
4,9
Excellent
283 avis
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed on to Colin, Many Thanks Hewer
Lovely people good workers.
Ryan Gough and David Wilkinson did a wonderful job putting in my new heating system. They were working at 29deg and then had to go in the loft. Which must have been like a oven 🤔. Yet they did the job and cleaned up after themselves.
11 juillet 2025
Avis spontané
Réponse de Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed on to Ryan and Dave, Many Thanks Hewer
Nicholas was a very pleasant man
Nicholas was a very pleasant man. Easy to chat to so communication was good. Did his job efficiently.
11 juillet 2025
Avis spontané
Réponse de Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed on to Nick, Many Thanks Hewer
I want to thank the boiler engineer
I want to thank the boiler engineer. Who is a professional. And he had no problem with repair. Everything lasted briefly and efficiently. Thank you Tom D.
Ewa ( Bourton-on-the-Water)
9 juillet 2025
Avis spontané
Réponse de Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed on to Tom, Many Thanks Hewer
Very kind engineer
Come on time, very kind and polite gentleman! Explains everything he’s doing and helped me understand the issues with my boiler :)
Reference for Darren - Ds02
9 juillet 2025
Avis spontané
Réponse de Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed on to Darren, Many Thanks Hewer
Réponse de Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed on to the team, Many Thanks Hewer
Nicholas was very polite and friendly…
Nicholas was very polite and friendly he explained everything as he was doing it.
8 juillet 2025
Avis spontané
Réponse de Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed on to Nick, Many Thanks Hewer
Friendly
Friendly, knew what he was doing, the engineer's name is Nicholas
7 juillet 2025
Avis spontané
Réponse de Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed on to Nick, Many Thanks Hewer
Kind
Kind, prompt, way earlier than expected which is a first but avoided school run hrs, talked me through issues with cooker to an understanding manner (Colin Baker )
3 juillet 2025
Avis spontané
Réponse de Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed on to Colin, Many Thanks Hewer
Nickolas did a great job again this…
Nickolas did a great job again this year. Professional and polite.
Talked through every step of the job.
2 juillet 2025
Avis spontané
Réponse de Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed on to Nick, Many Thanks Hewer
Nicholas was great very professional…
Nicholas was great very professional very quick told me everything before he done it
2 juillet 2025
Avis spontané
Réponse de Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed on to Nick, Many Thanks Hewer
Very polite and professional
Very polite and professional. Did our annual gas check in a timely manner and was overall a lovely guy.
2 juillet 2025
Avis spontané
Réponse de Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed on to the Team, Many Thanks Hewer
Prompt, professional, expert, friendly
I was interested in the Failsafe Plan Option 6 which needed 2 surveys before they could sign me up. They were so helpful organising the surveys, and identified my boiler needed a little TLC. Andy and Devon were prompt, professional, expert, friendly and helped us understand what we needed and why. Really impressed and would highly recommend. Have signed up to Failsafe, Option 6 and really glad I got it sorted in the summer and not waited until the winter!
19 juin 2025
Avis spontané
Réponse de Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed on to Andy and Dev, Many Thanks Hewer
Stephen fenton came to service my…
Stephen fenton came to service my boiler , was amazing and fitted out new parts for me , very polite and helpful
30 juin 2025
Avis spontané
Réponse de Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed on to Stephen, Many Thanks Hewer
Mr.Than Rana attended our property and…
Mr.Than Rana attended our property and conducted a marvellous job and repair. Very clean, dedicated and wealth of experience. Thank you Mr.T. Rana 🙏🏽
26 juin 2025
Avis spontané
Réponse de Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed on to Than, Many Thanks Hewer
Excellent service thank you Jake…
Had a visit from Jake today to change our smoke detectors and he was so professional and quick
26 juin 2025
Avis spontané
Réponse de Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed on to Jake, Many Thanks Hewer
Hade a nice guy called Jake come today…
Hade a nice guy called Jake come today to fit my new smoke alarm/decldecford & as very polite friendly & tidy
25 juin 2025
Avis spontané
Réponse de Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed on to Jake, Many Thanks Hewer
Muhammed Rahim was excellent
Muhammed Rahim was excellent, thorough & professional.
19 juin 2025
Avis spontané
Réponse de Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed on to Mohammed, Many Thanks Hewer
Lee Sherriff and his partner chip were…
Lee Sherriff and his partner chip were absolutely fantastic. Very friendly and super helpful. Fixed the issue that has been going on for 2 years within an hour.
10/10 would recommend!
19 juin 2025
Avis spontané
Réponse de Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed on to Lee, Many Thanks Hewer
Great service
Hewer were very helpful and efficient arranging the annual service for our ASHP. Greg the service engineer could not have been more competent, efficient and knowledgeable in making sure that the heating system was working optimally. He very helpfully explained how parts of the system operated. We would be very glad to have him do our annual service again next year.
17 juin 2025
Avis spontané
Réponse de Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed on to Gregg, Many Thanks Hewer
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