The project took a long time in planning throughout Alfie was great, at redesigning the planned layouts and making sure we found the best option. Eventually guided by the wonderful Ian from Constant H... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
We had delivery problems with DPD, but Fastwarm were very helpful and customer friendly when I contacted them. They helped to correct the issues and delivery was sorted. Our thanks to Rachel and th... Voir plus
L'entreprise a répondu
Easy company to buy from. I have placed several orders which have all been quick delivery. The customer service was excellent when I needed to ask questions about the product(s). I would not hesitat... Voir plus
L'entreprise a répondu
I've been using Fastwarm systems on many occasions and over few years. I'm especially grateful for decoupling mat that allows to simply push loose cable into the grooves. Company always deliver on tim... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de matériaux de construction
- Magasin de materiaux de construction
- Fournisseur d'équipements de chauffage
- Fournisseur de chauffage
- Magasin de rénovation
- Magasin de matériel de plomberie
À propos de Fastwarm Underfloor Heating
Écrit par l'entreprise
We are the fastest growing online retailer of Underfloor Heating Systems in the UK.
Providing full kits and free bespoke CAD quotations in under 2 hours. We pride ourselves on being the one stop shop for all things underfloor heating.
www.fastwarm.comCoordonnées de contact
Unit 13 Carnival Park, SS14 3WN, Basildon, Royaume-Uni
- 01268 744 479
- sales@fastwarm.com
- fastwarm.com
4,9
Excellent
3 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Throughout my all project most professional company
No faults, clear communication and amazing customer service from beginning to end. Highly recommended
28 mars 2026
Réponse : Fastwarm Underfloor Heating
Hi Flavio,
Thank you so much for the kind words! We’re really pleased you were happy with the communication and service throughout. We truly appreciate the recommendation!
Kind regards,
Team@Fastwarm
Réponse : Fastwarm Underfloor Heating
Hi,
Thank you for your 5* review!
We hope to hear from you again soon.
Kind regards,
Team@Fastwarm
Great price and fast delivery
I needed some self levelling compound to finish a job and ordered Friday afternoon and got delivery Saturday lunchtime - very impressive and at a great price as well. Excellent - will definitely use again.
27 mars 2026
Réponse : Fastwarm Underfloor Heating
Hi Christopher,
Thanks so much for your great review! We’re really glad we could get your order to you quickly and that you were happy with the price too. Appreciate your support and look forward to helping again!
Kind regards,
Team@Fastwarm
Great product and even better customer…
Great product and even better customer service.
Just what was needed to make my bathroom floor toasty.
6 mars 2026
Réponse : Fastwarm Underfloor Heating
Hi,
Thank you so much for your lovely review! We’re really glad you’re enjoying the product and our service met your expectations.
Kind regards,
Team@Fastwarm
Slick process and good value
24 mars 2026
Réponse : Fastwarm Underfloor Heating
Hi Chris,
Thank you for your kind review! We hope to hear from you again soon.
Kind regards,
Team@Fastwarm
Extremely helpful
26 mars 2026
Avis spontané
Réponse : Fastwarm Underfloor Heating
Hi Tracey,
Thank you for your 5* review! We really appreciate your feedback, and hope to hear from you again soon!
Kind regards,
Team@Fastwarm
Fastwarm Limited, are they as good as the reviews?
Following my initial contact about my project through the website I received a very fast turnaround on an initial quote. I needed a couple of iterations to the project plan and quotation following my interaction with and feedback from the Fastwarm project manager. The quotation was very competitive against other systems I have considered.
Once the quotation was finalised and agreed the payment was easy and an invoice was received in fast time.
The customer support team were friendly and polite in their telephone conversation with me regarding expectations for delivery.
The delivery was very efficient (even though I live offshore). The consignment was well packaged and damage free, all components were itemised and easily identifiable to allow a Bill of Materials check to confirm nothing was missing.
It was also nice to see that the BOM has everything you need to install the heating system, even down to screws and primers. Well done!
I just have to install the system now before I can report on ease of installation and quality, but I am confident that based on what I have seen so far I will not be disappointed.
23 mars 2026
Réponse : Fastwarm Underfloor Heating
Hi Chris,
Thank you for your kind review!
We’re really glad to hear you were happy with the quote process, delivery, and support from our team. It’s great to know everything arrived safely and your happy with the service provided. If you need any assistance when installing, please feel free to give us a call!
Kind regards,
Team@Fastwarm
Great to know that there are still people who know their stuff!
I needed some help to set up a number of room thermostats in a new build with water underfloor heating for a customer as I wasn't familiar with the Fastwarm system. The standard manuals provided with the products were not very clear so I phoned technical support and ended up speaking to Toby. I found him to be VERY knowledgeable but also extremely patient, friendly and helpful. He took all the time necessary to assist me in completing the set up successfully on the phone and then even followed up by sending me some additional useful information via email. If only more companies had people like Toby then that would make life a lot easier. I highly commend Fastwarm on their technical support and the fact that they still employ UK based human beings rather than just AI bots!
25 mars 2026
Avis spontané
Réponse : Fastwarm Underfloor Heating
Hi Matias,
Thank you for your great feedback! We’re delighted to hear that Toby was able to support you so effectively—he’ll really appreciate your kind words. Providing knowledgeable, patient, and friendly assistance is something we take great pride in, so it’s fantastic to know this made a difference. We truly appreciate your recommendation and your support!
Kind regards,
Team@Fastwarm
Underfloor heating
Nice and easy shopping arrived on time well packaged. Had a question… the phone was answered straight away and question was answered
24 mars 2026
Réponse : Fastwarm Underfloor Heating
Hi Mr Lord,
Thank you for your kind feedback! We’re glad you found the shopping experience easy and that your order arrived on time and well packaged. Great to hear your question was answered quickly too—we’re always happy to help!
Kind regards,
Team@Fastwarm
I have bought a number of items off the…
I have bought a number of items off the internet and have had my fingers burnt, usually receiving substandard items. This was not the case with this item. Having laid it and very easily commissioning I am very happy with it so much so I have ordered another.
17 mars 2026
Réponse : Fastwarm Underfloor Heating
Hi Gary,
Thank you for your 5* review! We’re really pleased to hear that you had a positive experience and found the item easy to install and use—thank you again for your continued support!
Kind regards,
Team@Fastwarm
One stop shop for UFH
Brilliant pricing, fast next day service (pre 10am delivery!) and great advice over the phone from James Parmenter.
Cant recommend enough!
25 mars 2026
Avis spontané
Réponse : Fastwarm Underfloor Heating
Hi Sean,
Thank you for your great feedback! We’re glad you were happy with the pricing and fast delivery, and we’ll be sure to pass your kind words on to James!
Kind regards,
Team@Fastwarm
Amazing customer service
1 mars 2026
Avis spontané
Réponse : Fastwarm Underfloor Heating
Hi Vincent,
Thank you for your positive feedback. We’re delighted to hear our customer service met your expectations. We hope to hear from you again soon!
Kind regards,
Team@Fastwarm
Excellent website
Excellent website. Straight forward to navigate. As promised delivery the day for a small cost. Well packaged.
24 mars 2026
Réponse : Fastwarm Underfloor Heating
Hi Steve,
Thank you for your great feedback! We’re so pleased you found our website easy to use and that your delivery arrived as promised. We really appreciate your support.
Kind regards,
Team@Fastwarm
Very helpful helping us set up our new…
Very helpful helping us set up our new underfloor heating thermostat.
We called the night before but they had finished for the day but we received a call 1st thing next day and Toby talked us through it making it so easy.
25 mars 2026
Avis spontané
Réponse : Fastwarm Underfloor Heating
Hi Lorraine,
Thank you for your 5* review!
Glad we could get back to you quickly and help you set everything up. Toby will be really pleased to hear he made it nice and easy!
Kind regards,
Team@Fastwarm
Great support
James Parmenter was first class with his communication and technical support, quick response with clear and concise guidance, thank you, would recommend.
23 mars 2026
Avis spontané
Réponse : Fastwarm Underfloor Heating
Hi Kris,
Thank you for your positive review. We’re pleased to hear James provided excellent communication and technical support with clear, timely guidance. Your recommendation is greatly appreciated.
Kind regards,
Team@Fastwarm
Excellent service throughout and Alfie…
Excellent service throughout and Alfie was very very helpful thank you
24 mars 2026
Réponse : Fastwarm Underfloor Heating
Hi Bob,
Thank you for your positive review. We’re pleased to hear you received excellent service, and we’ll be sure to share your feedback with Alfie!
Kind regards,
Team@Fastwarm
Fastwarn experience
Very helpful when ordering, delivered quickly and product excellent.
16 mars 2026
Réponse : Fastwarm Underfloor Heating
Hi Chris,
We are glad we could help with your order, get it to you quickly, and that you love the product! We hope to hear from you again soon!
Kind regards,
Team@Fastwarm
On time as scheduled!Really happy with…
On time as scheduled!Really happy with their customer service!!
23 mars 2026
Réponse : Fastwarm Underfloor Heating
Hi Cristian,
Thank you for your positive review. We’re pleased to hear everything was completed on time and that our customer service met your expectations!
Kind regards,
Team@Fastwarm
Réponse : Fastwarm Underfloor Heating
Hi Jamie,
Thank you for your kind words! We’re so pleased you had a great experience with our service, and we’ll be sure to pass your feedback on to Toby!
Kind regards,
Team@Fastwarm
Outstanding customer support and…
Outstanding customer support and service with great products
23 mars 2026
Réponse : Fastwarm Underfloor Heating
Hi,
Thank you so much for your kind words! We’re thrilled to hear you had a great experience with both our products and customer support. We truly appreciate your support and look forward to hearing from you again.
Kind regards,
Team@Fastwarm
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