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FatFace - CAMBRIDGE 2 Avis 140

TrustScore 4.5 sur 5

4,7

7/8 Market Street, CB2 3PA Cambridge, Cambridgeshire, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I recently bought three dresses and two pairs of wide-legged cropped trousers from FatFace, and I’m really pleased with my purchase. Everything fits perfectly, and the quality is excellent. The orderi... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Due to very limited store space locally FatFace only seem to stock jeans in very dark blue in my size (hint we don’t all want dark blue!) I ordered a pair online. There was a two day delay to be able... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Staff were (eventually) helpful, although a bit too much in-house banter upon entry! Not enough stock so forced to buy items online & go to shop to collect because of FF's delivery charges. More item... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We are regular visitors of this shop but was away for a while. When visited last week we met this lovely person who was extremely helpful but professional. He is an asset to your organisation. Grant,... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements
  2. Boutique d'accessoires de mode
  3. Magasin de vêtements pour hommes
  4. Magasin de vêtements pour femmes

Écrit par l'entreprise

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Coordonnées de contact

  • 7/8 Market Street, CB2 3PA, Cambridge, Cambridgeshire, Royaume-Uni

  • 01223 354794

4,7

Excellent

TrustScore 4.5 sur 5

140 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,7

Tous les avis

(140)

13 230 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service and lovely skirt

Great service and lovely skirt. 5 stars.

6 octobre 2025
Logo de FatFace - CAMBRIDGE 2

Réponse de FatFace - CAMBRIDGE 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

I had no trouble returning my items. in…

I had no trouble returning my items in the shop, the assistant was very friendly and helpful.

9 septembre 2025
Logo de FatFace - CAMBRIDGE 2

Réponse de FatFace - CAMBRIDGE 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

A good quality hat

A good quality hat, fits perfectly. Helpful service team.

15 août 2025
Logo de FatFace - CAMBRIDGE 2

Réponse de FatFace - CAMBRIDGE 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

My experience was fine I ordered flip…

My experience was fine I ordered flip flops online and they were delivered to my local fat face and I brought some earrings as their sale is very good

16 août 2025
Logo de FatFace - CAMBRIDGE 2

Réponse de FatFace - CAMBRIDGE 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 4 sur 5 étoiles

Easy online purchase

Easy online purchase with collection from shop . Good price quality hat.

15 août 2025
Logo de FatFace - CAMBRIDGE 2

Réponse de FatFace - CAMBRIDGE 2

Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 3 sur 5 étoiles

Mixed review

Staff were (eventually) helpful, although a bit too much in-house banter upon entry!
Not enough stock so forced to buy items online & go to shop to collect because of FF's delivery charges. More items should be in the sale too, I'm a returning customer who is not that impressed tbh

5 juillet 2025
Logo de FatFace - CAMBRIDGE 2

Réponse de FatFace - CAMBRIDGE 2

Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE

Noté 5 sur 5 étoiles

Seamless experience.

Seamless experience.

19 mai 2025
Logo de FatFace - CAMBRIDGE 2

Réponse de FatFace - CAMBRIDGE 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Have a great day. Take care, CM

Noté 5 sur 5 étoiles

Great service at Cambridge Fatface

Charlie and his colleague at the Cambridge store were helpful, attentive and helpful in giving me great customer service today. Charlie was so positive about his role and how much he enjoys working at Fatface it was a real endorsement of the company. Congratulations to the team at Cambridge store for creating such a positive work environment.

15 mai 2025
Avis spontané
Logo de FatFace - CAMBRIDGE 2

Réponse de FatFace - CAMBRIDGE 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 4 sur 5 étoiles

First time ordering online, rather see jeans first

Due to very limited store space locally FatFace only seem to stock jeans in very dark blue in my size (hint we don’t all want dark blue!) I ordered a pair online. There was a two day delay to be able to collect, partially because an email timed at 10:34 didn’t arrive until after my lunch.
Jeans are slightly darker than I expected, but acceptable. However minor gripe they appear to be slightly longer than my previous pair, leading to discovering my choice of footwear had led to wearing a hole in hems on my first wearing. However I’m not one who likes immaculate jeans, so a bit of character to them immediately!

29 avril 2025
Logo de FatFace - CAMBRIDGE 2

Réponse de FatFace - CAMBRIDGE 2

Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE

Noté 5 sur 5 étoiles

Reliability

Reliability: it arrived early and the whole process of ordering was easy and friendly. The item is great.

18 avril 2025
Logo de FatFace - CAMBRIDGE 2

Réponse de FatFace - CAMBRIDGE 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 4 sur 5 étoiles

Good , trustworthy company

Efficient on line orders . Returned one item to store and it was refunded quickly. Staff helpful.

12 avril 2025
Logo de FatFace - CAMBRIDGE 2

Réponse de FatFace - CAMBRIDGE 2

Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Lovely staffs in this branch

Lovely staffs in this branch. Always helpful and attending. Been here several time to collect my orders. Happy with my purchases and my experience here. Will always come back. Thank you😊

22 mars 2025
Logo de FatFace - CAMBRIDGE 2

Réponse de FatFace - CAMBRIDGE 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Cambridge FatFace branch staff is…

Cambridge FatFace branch staff is always very friendly and helpful. Easy either for the orders collection point, as well as return procedures. Products very comfortable, meet the expectation. Many thanks, Aga

18 mars 2025
Logo de FatFace - CAMBRIDGE 2

Réponse de FatFace - CAMBRIDGE 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Love fatface sales

Love fatface sales, always genuine reductions, in-store staff always polite and friendly

6 mars 2025
Logo de FatFace - CAMBRIDGE 2

Réponse de FatFace - CAMBRIDGE 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CT

Noté 5 sur 5 étoiles

Great

Very, very nice and well made products

2 février 2025
Logo de FatFace - CAMBRIDGE 2

Réponse de FatFace - CAMBRIDGE 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Friendly service

Friendly service. Quick and efficient.

19 décembre 2024
Logo de FatFace - CAMBRIDGE 2

Réponse de FatFace - CAMBRIDGE 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

What a nice store

We are regular visitors of this shop but was away for a while. When visited last week we met this lovely person who was extremely helpful but professional. He is an asset to your organisation. Grant, if you are reading this, thank you so much for making our visit special. See you again

17 décembre 2024
Avis spontané
Logo de FatFace - CAMBRIDGE 2

Réponse de FatFace - CAMBRIDGE 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Speedy delivery into shop

Speedy delivery into shop, and very helpful staff

3 décembre 2024
Logo de FatFace - CAMBRIDGE 2

Réponse de FatFace - CAMBRIDGE 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

GREAT STAFF

GREAT STAFF, VERY HELPFUL AND PLEASANT.

28 octobre 2024
Logo de FatFace - CAMBRIDGE 2

Réponse de FatFace - CAMBRIDGE 2

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Great colour and fit!

Bought these to go with a couple of pairs I bought last year... slightly lighter weight but the fit is consistent and the colour fills a gap between the navy and stone pairs I already have... great quality too.

13 octobre 2024
Logo de FatFace - CAMBRIDGE 2

Réponse de FatFace - CAMBRIDGE 2

Hello John
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

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