Overall good I got confusing emails on the day I was due to collect my order, one saying it would take a few more days then another saying it was in the shop. However staff in shop are great and I l... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementShop UR107 The Mall, BS34 5UP Cribbs�Causeway, Gloucestershire, GB
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Lisez les avis des autres
Twice purchased jeans at shop. On both occasions I found the staff to be exceptionally helpful and efficient. On both occasions the staff members went out of their way to help me find the products t... Voir plus
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Very easy ordering process and store collection was very quick and easy. I guessed the size wrong so I will now check out the exchange process
L'entreprise a répondu
I bought an embroidery top online. There was no first notification but I received a reminder which was marked as the second notification via email to collect the parcel. When I arrived to fat face... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour hommes
- Magasin de vêtements pour femmes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
Shop UR107 The Mall, BS34 5UP, Cribbs�Causeway, Gloucestershire, Royaume-Uni
- 01179 500638
4,8
Excellent
233 avis
Demande des avis aux clients
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Réponse de FatFace - CRIBBS CAUSEWAY 2
Good afternoon,
Thank you for taking the time to leave us your review.
I am so pleased that you find our crew in our Cribbs Causeway store to be so friendly. I will be sure to pass on your comments to the team.
All the best, MM
Very polite,professional staff,quickly…
Very polite,professional staff,quickly helped to get things sorted.
6 décembre 2023
Réponse de FatFace - CRIBBS CAUSEWAY 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
Réponse de FatFace - CRIBBS CAUSEWAY 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Réponse de FatFace - CRIBBS CAUSEWAY 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Réponse de FatFace - CRIBBS CAUSEWAY 2
Hi Jean, thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! CD
Réponse de FatFace - CRIBBS CAUSEWAY 2
Thank you for your 5* review regarding your recent visit to our Cribbs Causeway store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Staff so helpful !
Staff were incredibly cheerful, helpful and patient....went out if their way to help me find the dress I wanted !
14 novembre 2023
Avis spontané
Réponse de FatFace - CRIBBS CAUSEWAY 2
Hello
Thank you for your review.
I am so pleased to hear that you received your items quickly.
We hope you love your new items!
EP
Réponse de FatFace - CRIBBS CAUSEWAY 2
Good afternoon, FatFace customer.
Thank you for leaving us this review about your instore shopping experience. We look forward to you shopping with us again soon at our Cribbs Causeway store.
Take care, JB
Réponse de FatFace - CRIBBS CAUSEWAY 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
i have always been a fan of your shop
i have always been a fan of your shop , the staff are always helpful and polite , the quality of your clothes is good and you have an ethical standard which i support so i try to shop with you if i can .
3 novembre 2023
Réponse de FatFace - CRIBBS CAUSEWAY 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Lovely cheerful cashier
Lovely cheerful cashier. Bought a nice size black handbag lots of pockets nice shoulder strap long enough to wear across body as well as over the shoulder Great price tidy shop too
5 novembre 2023
Avis spontané
Réponse de FatFace - CRIBBS CAUSEWAY 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Excellent products, super friendly staff.
I used click and collect. Such an easy way to shop and the service in store was great. Highly recommended.
24 octobre 2023
Réponse de FatFace - CRIBBS CAUSEWAY 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
No hassle
I ordered my coat online and it was in the shop a few days later ready for me to pick up. Fit and quality matched the price. Satisfactory.
30 octobre 2023
Réponse de FatFace - CRIBBS CAUSEWAY 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Just great service all round
24 octobre 2023
Réponse de FatFace - CRIBBS CAUSEWAY 2
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
In store pickup
Ordered online, collected in store at Cribbs Causeway, item was ready as informed, easy pick up and saved me the delivery cost.
Good experience , would do again
19 octobre 2023
Réponse de FatFace - CRIBBS CAUSEWAY 2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Friendly efficient customer service and…
Friendly efficient customer service and easy online ordering process
23 octobre 2023
Réponse de FatFace - CRIBBS CAUSEWAY 2
Hi Rosheen
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Réponse de FatFace - CRIBBS CAUSEWAY 2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Réponse de FatFace - CRIBBS CAUSEWAY 2
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Quality clothes, fair prices, hassle free service.
Products as described, delivered on time. Kept informed throughout.
19 octobre 2023
Réponse de FatFace - CRIBBS CAUSEWAY 2
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Réponse de FatFace - CRIBBS CAUSEWAY 2
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
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