I was served by the most helpful Assistant I have ever had the pleasure meeting. As a male shopper, returning female clothing for my wife, I was a more than a little anxious. Maxine professionally to... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 69/71 Dalton Park, SR7 9HU Murton, County Durham, GB
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Lisez les avis des autres
Visited the Dalton Park store yesterday Sunday 23rd and what a pleasant experience. After visiting a good few other stores where the staff seemed as miserable as the weather and then walking into Fatf... Voir plus
L'entreprise a répondu
Very easy to use website with selection of where you wish to collect your order. Delivered very quickly to local store with easy pick up. Item was just a small square scarf, but just what I needed t... Voir plus
L'entreprise a répondu
Fantastic pleasant experience at Fat Face Dalton Park. I purchased a top and was served by the lovely Maxine who was colorful in every way. I can honestly say that her warm and friendly manner cheered... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour hommes
- Magasin de vêtements pour femmes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
Unit 69/71 Dalton Park, SR7 9HU, Murton, County Durham, Royaume-Uni
- 01915 264712
4,7
Excellent
125 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Asked to review an item ordered 30…
Asked to review an item ordered 30 August with collection date 02 September-email on 2nd advising of delay- no further email and item still not available for collection - hopefully item will be ready within next few days, who knows?
7 septembre 2025
Réponse de FatFace - DALTON PARK
Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. We trust that you have contacted us already, but if not, please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
The person who served me both times at…
The person who served me both times at the till was lovely, really chatty and helpful and seemed like a positive person which is exactly what I needed
31 août 2025
Réponse de FatFace - DALTON PARK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I so wanted to love this dress
I so wanted to love this dress, but it wasn’t for me. The wrap on the skirt falls in a very strange way and it just looks like a sack on me unfortunately. Returning it.
25 août 2025
Réponse de FatFace - DALTON PARK
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Stone wash jeans
Easy ordering fantastic product really good quality
Excellent service when collecting in store
21 août 2025
Réponse de FatFace - DALTON PARK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Maxine was great
Maxine severed us. She was absolutely lovely, surprisingly has the same name as my mum who I was with. The store looked great, fantastic sale going on. Maxine was great and took good care of us. Made it a pleasurable experience will be back due to how good her serivce was.
4 août 2025
Avis spontané
Réponse de FatFace - DALTON PARK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Friendly staff couldn't believe the…
Friendly staff couldn't believe the prices of the clothing said to maxine its cheaper to buy clothing and household goods than it is to buy food
5 août 2025
Avis spontané
Réponse de FatFace - DALTON PARK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The sale was a must and Lewis
The sale was a must and Lewis, extremely helpful and friendly at Dalton Park North East. Thank you Lewis!
19 juillet 2025
Avis spontané
Réponse de FatFace - DALTON PARK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent customer service from Maxine…
Excellent customer service from Maxine in the Dalton Park outlet store at a very hectic point of sale. Cheers for your kind help.
15 juillet 2025
Avis spontané
Réponse de FatFace - DALTON PARK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service...lovely staff a very…
Great service...lovely staff a very simple and efficient process 👏
6 juillet 2025
Réponse de FatFace - DALTON PARK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - DALTON PARK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I visited the store on Saturday
I visited the store on Saturday, Ciara the sales assistant was a very pleasant & polite young lady who helped me with what I was after. Nothing was too much trouble, she was very helpful.
3 mai 2025
Avis spontané
Réponse de FatFace - DALTON PARK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent service
Excellent service today from Ciara at Dalton Park store thank you. Lots of lovely clothes too, both my husband and I made purchases. Hope to be back again soon.
5 mai 2025
Avis spontané
Réponse de FatFace - DALTON PARK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Holiday Bargains
Got some bargain holiday wear at the FatFace outlet with proper friendly service from Maxine
22 avril 2025
Avis spontané
Réponse de FatFace - DALTON PARK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent shop and service
Excellent shop and service. Maxine at the Dalton Park store was lovely
21 avril 2025
Avis spontané
Réponse de FatFace - DALTON PARK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great job
Maxine was very courteous and friendly. She made the experience effortless.
31 mars 2025
Avis spontané
Réponse de FatFace - DALTON PARK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon!
LE
FatFace Dalton Park
Bought a lovely holiday dress and linen trousers at the local outlet store , great price , great quality and staff in the store were very friendly and helpful
24 mars 2025
Avis spontané
Réponse de FatFace - DALTON PARK
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Dalton Park store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Fantastic pleasant experience at Fat…
Fantastic pleasant experience at Fat Face Dalton Park. I purchased a top and was served by the lovely Maxine who was colorful in every way. I can honestly say that her warm and friendly manner cheered me up no end. She also served my friend who was equally taken with the service from Maxine. She was chatty, friendly and efficient. We left the shop with smiles on our faces. Rarely have I encountered someone who clearly enjoys their job so much and contributes greatly to an overall pleasant and enjoyable shopping experience.
21 mars 2025
Avis spontané
Réponse de FatFace - DALTON PARK
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Dalton Park store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Fantastic service from Maxine today in…
Fantastic service from Maxine today in the FatFace store at Dalton Park. Polite, helpful and a pleasure to chat to. First time shopping in the store, we will be back!
21 mars 2025
Avis spontané
Réponse de FatFace - DALTON PARK
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Dalton Park store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Cotton cardigan with 10% cashmere
My wife has been looking for a beige cotton cardigan all winter and finally found a really good one with 10% cashmere. Very pleasant shop, always enjoyable to shop in Fatface. Only one of these cardigans left in the sale and it just happened to be the right size and at a very good price. We were served by a very pleasant lady called Maxine.
18 mars 2025
Avis spontané
Réponse de FatFace - DALTON PARK
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Fabulous service from Maxine today.
Fabulous service from Maxine today.
Always great offers in store and I only shop at the outlet, compared to main stores now.
18 mars 2025
Avis spontané
Réponse de FatFace - DALTON PARK
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Dalton Park store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
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