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FatFace - KESWICK 2Avis 

127
TrustScore 5 sur 5

4,9

49/51 Main Street, CA12 5DS Keswick, Cumbria, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Popped into FatFace Keswick this afternoon. Small shop but well stocked. Staff very friendly and helpful. Reminded me to use Blue Light Card which was great, I keep forgetting I’ve got it 🤪. Will def... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Visited your shop in Keswick. Liked leather ankle boots. Assistant very helpful but my size not available. She suggested ordering on-line which I did.Also got 15% off as new customer. Collected in Gla... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’m no shopaholic but hats off to Keswick staff for the shopping experience. Helpful courteous always cheerful. Also clothing is of good quality quality at a reasonable price.

L'entreprise a répondu

Noté 4 sur 5 étoiles

The products I get are always very very good. However, we always seem to get a problem when it comes to picking out parcels up from your Keswick branch. It’s either they can’t spell our names (even th... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements
  2. Boutique d'accessoires de mode
  3. Magasin de vêtements pour hommes
  4. Magasin de vêtements pour femmes

Écrit par l'entreprise

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Coordonnées de contact

  • 49/51 Main Street, CA12 5DS, Keswick, Cumbria, Royaume-Uni

  • 01768 780910

4,9

Excellent

TrustScore 5 sur 5

127 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(127)

13 499 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I ordered a jumper in the Keswick store…

I ordered a jumper in the Keswick store on Tuesday lunchtime and was advised that it MAY be there the next day. It was!!! The lady that did the ordering and was there when I collected it was a lovely lady named Caroline. What a pleasure to shop there.

10 février 2026
Avis spontané
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Réponse de FatFace - KESWICK 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Caroline was very welcoming and…

Caroline was very welcoming and helpful. My size wasn't in stock, so she ordered one to be delivered to a pick up point near to where I live.
As a new assistant she did well.
The shop is nicely laid out making it easy to browse the items.

14 janvier 2026
Avis spontané
Logo de FatFace - KESWICK 2

Réponse de FatFace - KESWICK 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Kept informed and reminded that item…

Kept informed and reminded that item ready to collect

4 janvier 2026
Logo de FatFace - KESWICK 2

Réponse de FatFace - KESWICK 2

Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM

Noté 4 sur 5 étoiles

The products I get are always very very…

The products I get are always very very good. However, we always seem to get a problem when it comes to picking out parcels up from your Keswick branch. It’s either they can’t spell our names (even though we’ve spelt it out to them) or they can’t find the order or there’s something wrong with the order number. It’s takes forever to actually get the parcel from them. It’s just not good enough and it’s very embarrassing. I think the staff need retrained or a better system for them needs to be put into place.

14 décembre 2025
Logo de FatFace - KESWICK 2

Réponse de FatFace - KESWICK 2

Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE

Noté 5 sur 5 étoiles

Sharon and Mora were super helpful…

Sharon and Mora were super helpful finding me bed socks and regular socks for someone who is ultra sensitive.

8 décembre 2025
Avis spontané
Logo de FatFace - KESWICK 2

Réponse de FatFace - KESWICK 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM

Noté 5 sur 5 étoiles

Sharyn was extremely helpful with…

Sharyn was extremely helpful with suggestions and telling us about the charity benefits.

8 décembre 2025
Avis spontané
Logo de FatFace - KESWICK 2

Réponse de FatFace - KESWICK 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM

Noté 5 sur 5 étoiles

Fabulous help from the ladies in the…

Fabulous help from the ladies in the Keswick shop. Kind and helpful

8 décembre 2025
Avis spontané
Logo de FatFace - KESWICK 2

Réponse de FatFace - KESWICK 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM

Noté 5 sur 5 étoiles

The staff were very freindly

The staff were very freindly, helpful and made you feel welcome as people not just as a customer. Joe was great, engaging, helpful and happy. He was an example of Excellent customer service.

2 décembre 2025
Avis spontané
Logo de FatFace - KESWICK 2

Réponse de FatFace - KESWICK 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Brilliant store & Joe was incredibly helpful

Joe was incredibly helpful, as was Sharon - and it’s a brilliant shop xx and the Shelter sparkly socks and fab for me and my daughter in law!! Xxx

2 décembre 2025
Avis spontané
Logo de FatFace - KESWICK 2

Réponse de FatFace - KESWICK 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Great products

Great products, reasonable prices, very helpful staff. Nice store

19 novembre 2025
Avis spontané
Logo de FatFace - KESWICK 2

Réponse de FatFace - KESWICK 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Just been into the Keswick Branch

Just been into the Keswick Branch, Lach and all his staff were all so very friendly, helpful with great service. Highly recommend.

17 novembre 2025
Avis spontané
Logo de FatFace - KESWICK 2

Réponse de FatFace - KESWICK 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Elouise was amazing at keswick branch…

Elouise was amazing at keswick branch thank you x

1 novembre 2025
Avis spontané
Logo de FatFace - KESWICK 2

Réponse de FatFace - KESWICK 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 4 sur 5 étoiles

The staff were really helpful during my…

The staff were really helpful during my visit to Fatface this morning. I was after something in-particular and the staff went in the back to try and help me find it.
In the end, we ordered it online so that I could pick it up when I get home.
Many Thanks!

28 octobre 2025
Avis spontané
Logo de FatFace - KESWICK 2

Réponse de FatFace - KESWICK 2

Hi Lynne
Thank you for taking the time to leave your review. We're so pleased to hear that you had a positive experience whilst visiting our Keswick store - this is great to hear and we look forward to welcoming you back soon. Thank you, LE

Noté 5 sur 5 étoiles

Amazing Service

All the staff but especially Emma and Mya were really helpful, patient and kind in the Keswick store today helping my Mum purchase some Christmas presents. Amazing service

27 octobre 2025
Avis spontané
Logo de FatFace - KESWICK 2

Réponse de FatFace - KESWICK 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Staff very friendly & helpful

Staff very friendly & helpful

27 octobre 2025
Logo de FatFace - KESWICK 2

Réponse de FatFace - KESWICK 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Sharon went above and way beyond to…

Sharon went above and way beyond to help me buy a bag for my partner. Huge thanks!

13 octobre 2025
Avis spontané
Logo de FatFace - KESWICK 2

Réponse de FatFace - KESWICK 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Really helpful and friendly staff

Really helpful and friendly staff. Took time to find an item and helped order it for delivery.

15 septembre 2025
Avis spontané
Logo de FatFace - KESWICK 2

Réponse de FatFace - KESWICK 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Excellent

Great service from Caroline today.
Very helpful with ordering an item.
Thanks

10 septembre 2025
Avis spontané
Logo de FatFace - KESWICK 2

Réponse de FatFace - KESWICK 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Lovely shop and staff

Lovely shop and staff. Young Lady who helped me was very chatty and helpful. Lovely manners.

4 septembre 2025
Logo de FatFace - KESWICK 2

Réponse de FatFace - KESWICK 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

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