Popped into FatFace Keswick this afternoon. Small shop but well stocked. Staff very friendly and helpful. Reminded me to use Blue Light Card which was great, I keep forgetting I’ve got it 🤪. Will def... Voir plus
L'entreprise a répondu
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Visited your shop in Keswick. Liked leather ankle boots. Assistant very helpful but my size not available. She suggested ordering on-line which I did.Also got 15% off as new customer. Collected in Gla... Voir plus
L'entreprise a répondu
I’m no shopaholic but hats off to Keswick staff for the shopping experience. Helpful courteous always cheerful. Also clothing is of good quality quality at a reasonable price.
L'entreprise a répondu
The products I get are always very very good. However, we always seem to get a problem when it comes to picking out parcels up from your Keswick branch. It’s either they can’t spell our names (even th... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour hommes
- Magasin de vêtements pour femmes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
49/51 Main Street, CA12 5DS, Keswick, Cumbria, Royaume-Uni
- 01768 780910
4,9
Excellent
127 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The shirt was 2 days later arriving…
The shirt was 2 days later arriving than I’d hoped, but I had updates & collected the shirt in the store at Keswick. The staff were friendly & helpful. The shirt is lovely fabric and fits well.
14 octobre 2024
Réponse de FatFace - KESWICK 2
Hello Jane
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great shopping experience
Had a return of a faulty necklace bought in Glasgow store …No problems returning , served by Shelley very helpful and friendly luvly customer service .
5 septembre 2024
Avis spontané
Réponse de FatFace - KESWICK 2
Hi Catherine
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great service.
The ease of ordering and convenience of collecting my order made the whole thing very simple.
26 juillet 2024
Réponse de FatFace - KESWICK 2
Hello Lindsay
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Staff very helpfully and friendly.
11 juillet 2024
Réponse de FatFace - KESWICK 2
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! CD
Easy to navigate Web site
Easy to navigate Web site. Great styles of good quality and price. Fast delivery.
14 juin 2024
Réponse de FatFace - KESWICK 2
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you found delivery to be prompt and that you are enjoying your order. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Réponse de FatFace - KESWICK 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to read your feedback regarding quality and service. We hope you love your order, and look forward to welcoming you back soon!
Take care. -GM
Lovely pj top
Lovely pj top - present for my daughter as she already had the trousers/tshirt set. and
It looked soo goid she wore it out to the pub as a blazer with black flares, looked awesome and much compliments 😍
24 avril 2024
Réponse de FatFace - KESWICK 2
Hi there,
Thank you for taking the time to leave your 5* review.
We’re so happy to hear you love your order. What a great idea!
We look forward to welcoming you back soon.
Take care.- GM
Lovely fabrics
4 mai 2024
Avis spontané
Réponse de FatFace - KESWICK 2
Hi there,
Thank you for taking the time to leave your 5* review.
We’re so happy to hear your positive feedback. I hope you love your order, and we look forward to welcoming you back soon!
Take care.- GM
Holiday dress…
Shopped in Fat Face shops quite a few times, husband included but never on line before. Had been looking for a nice green dress for holiday and found one in Fat Face sale. Fast delivery and perfect dress. Thankyou.
23 avril 2024
Réponse de FatFace - KESWICK 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Excellent service
Order came out promptly, needed to return some items, took to Keswick store, no problem
8 avril 2024
Réponse de FatFace - KESWICK 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear your feedback regarding delivery, and our returns service. We look forward to welcoming you back soon!
Take care.- GM
I love the clothes
I love the clothes. When I shop I want everything however not everything suits me so when returning a couple of items it was quick and simple with no fuss.
5 avril 2024
Réponse de FatFace - KESWICK 2
Hello, thank you for leaving this 5* review. I am happy to hear your returns were actioned quickly and efficiently. We hope to see you again soon! Kind Regards TS
FatFace Keswick - Brilliant Service!
A big thank you to Ria for an amazing shopping experience for our autistic son. Ria went above and beyond to make the shopping experience calm and fun and inclusive. Thank you so much! x
9 avril 2024
Avis spontané
Réponse de FatFace - KESWICK 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Pleasant shopping experience and staff…
Pleasant shopping experience and staff were very helpful
21 mars 2024
Réponse de FatFace - KESWICK 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Excellent quality at good and fair price
Good products at good price with excellent staff
20 mars 2024
Réponse de FatFace - KESWICK 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
The staff at the Keswick store were…
The staff at the Keswick store were superb. Great customer service and a really warm welcome. Our visity was on Sunday 10th Feb.
11 février 2024
Avis spontané
Réponse de FatFace - KESWICK 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Love fatface the people who work there…
Love fatface the people who work there are very helpful, approachable, nothing is to much trouble, they must love there job
2 février 2024
Réponse de FatFace - KESWICK 2
Good Afternoon Gilly,
Thank you for taking the time to leave us a review!
I am so happy to hear you have had a pleasant experience in our Keswick Store and happy with the staff's service! I will make sure to pass on this positive feedback.
We look forward to welcoming you back soon!
Kind Regards, JW
Very good service at Keswick
Very good service at Keswick Helpful with returns and refund so I could get alternative jumper online as none in store
Very happy
8 janvier 2024
Réponse de FatFace - KESWICK 2
Good afternoon,
Thank you for taking the time to leave a review. We love to hear you have had such a positive experience with us! We look forward to welcoming you back soon. Take care, LC.
Helpful
Helpful, friendly staff, very patient in store, quality items with beautiful detailing, as always!
27 décembre 2023
Réponse de FatFace - KESWICK 2
Hello Lesley
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Réponse de FatFace - KESWICK 2
Hello Elaine
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy online ordering to Store & subsequent return.
Easy online ordering for delivery to Store & subsequent return of unwanted items via Store.
29 novembre 2023
Réponse de FatFace - KESWICK 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
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