Banner for FatFace - LINCOLN

FatFace - LINCOLN Avis 

155
TrustScore 5 sur 5

4,8

305/306 305-306 High Street, LN5 7DR Lincoln, Lincolnshire, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Everything about this shop. The clothes ,the price the ease of buying on line and particularly the staff in uyour Lincoln shop where I collected my parcel.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I saw a beautiful Summer dress which I liked the look of but thought that it would no longer suit me, now being of a certain age! I tried it on and showed it to assistant May who encouraged me... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a lovely experience at FatFace today. Miriam was warm, professional, and gave me great advice while helping me find some smart casual outfits, especially dresses that suited what I was looking f... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

The clothing is very nice, has a style I really like and since I'm 6ft6 they sell "long" versions of most their items which fits great for the ganglier fellow. Just be aware that if you buy items t... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements
  2. Boutique d'accessoires de mode
  3. Magasin de vêtements pour hommes
  4. Magasin de vêtements pour femmes

Écrit par l'entreprise

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Coordonnées de contact

  • 305/306 305-306 High Street, LN5 7DR, Lincoln, Lincolnshire, Royaume-Uni

  • 01522 589230

4,8

Excellent

TrustScore 5 sur 5

155 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(155)

13 590 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles
Logo de FatFace - LINCOLN

Réponse de FatFace - LINCOLN

Good morning,

Thank you for taking the time to leave your review.

I am so pleased that your order arrived quickly and that you find this fits well. I hope you continue to enjoy your shopping experiences with us.

All the best, MM

Noté 5 sur 5 étoiles

Easy and quick

So easy to order and collect from local store. Staff friendly and helpful.

19 mai 2024
Logo de FatFace - LINCOLN

Réponse de FatFace - LINCOLN

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Noté 5 sur 5 étoiles

Very good products from a company that…

Very good products from a company that gives great customer service

12 mai 2024
Logo de FatFace - LINCOLN

Réponse de FatFace - LINCOLN

Good morning,

Thank you for taking the time to leave your review.

I am so pleased that you are loving your new order. I hope you continue to enjoy our products.

Take care, MM

Noté 5 sur 5 étoiles

women cargo pants…

Ordered on line as women cargo pants were not in shop on my size and length. Click and collect at Lincoln. Fab helpful and polite staff. Tried item on in shop in case anything wrong and I could immediately return and receive a refund or make another order in shop. Quality of pants excellent and size and length good too! Thank you.

16 mai 2024
Logo de FatFace - LINCOLN

Réponse de FatFace - LINCOLN

Hi there,
Thank you for taking the time to leave a review. We love to hear you have had such a positive experience with us! We look forward to welcoming you back soon. Take care, LC.

Noté 5 sur 5 étoiles

Lincoln store

Went to Lincoln store and received excellent customer service . Friendly and efficient staff, shop well stocked and tidy .

17 mai 2024
Logo de FatFace - LINCOLN

Réponse de FatFace - LINCOLN

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Noté 5 sur 5 étoiles

Warm welcome

Had a very warm welcome very attentive and helpful team particularly Amy and Finn.
Will definitely be back.
Quality of goods is great.

30 avril 2024
Logo de FatFace - LINCOLN

Réponse de FatFace - LINCOLN

Good afternoon,

Thank you for taking the time to leave your review.

I am so pleased that you found the crew in our Lincoln store to be so lovely and that they were able to provide you with such a great shopping experience. I will be sure to pass your comments on to the team.

All the best, MM

Noté 5 sur 5 étoiles

Easy all round

Easy ordering online. Swift delivery to store and easy pick up. Lovely quality clothing. Always great service from Donna and the staff at the Lincoln shop

23 avril 2024
Logo de FatFace - LINCOLN

Réponse de FatFace - LINCOLN

Hi there,
Thank you for taking the time to leave a review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care, LC.

Noté 5 sur 5 étoiles

My favourite shop

Excellent quality and value, friendly helpful staff, my favourite shop.

27 mars 2024
Logo de FatFace - LINCOLN

Réponse de FatFace - LINCOLN

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Noté 5 sur 5 étoiles

Collection from store

Great customer service as always and waiting to collect from store was very fast. Thanks :)

19 mars 2024
Logo de FatFace - LINCOLN

Réponse de FatFace - LINCOLN

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Noté 5 sur 5 étoiles

Helpful staff and enjoyable in store experience

Staff are always friendly and helpful.
I phoned to check if had top in store, there was and staff put to one side for me.
I prefer to see products in store and tend to spot something you'd overlook online

20 mars 2024
Logo de FatFace - LINCOLN

Réponse de FatFace - LINCOLN

Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Noté 5 sur 5 étoiles

Lincoln shop is fab

Lovely, friendly service by Hatty in the Lincoln branch. The staff are always really nice and helpful every time we visit the store.

10 février 2024
Avis spontané
Logo de FatFace - LINCOLN

Réponse de FatFace - LINCOLN

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Noté 5 sur 5 étoiles

Faulty Item

I wanted to return a faulty bag that I have had for a while. Amanda in the Lincoln branch could not have been more helpful, giving me a partial refund when they could have just sent me on my way.

9 février 2024
Avis spontané
Logo de FatFace - LINCOLN

Réponse de FatFace - LINCOLN

Hi there,
Thank you for taking the time to leave your 5* review.

We are glad to hear you have had such a lovely experience at one of our stores. We look forward to welcoming you back soon!

Take care. -GM

Noté 5 sur 5 étoiles

Absolutely everything!

Absolutely everything!! The best staff and service

17 janvier 2024
Logo de FatFace - LINCOLN

Réponse de FatFace - LINCOLN

Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Noté 5 sur 5 étoiles

Most recent order

The order, delivery and returns processes are easy.

4 janvier 2024
Logo de FatFace - LINCOLN

Réponse de FatFace - LINCOLN

Hello Diane
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Fabulous service

Really helpful and friendly staff. Nothing is to much trouble. Clothing quality is excellent and wears and washes well.

4 janvier 2024
Logo de FatFace - LINCOLN

Réponse de FatFace - LINCOLN

Hello Anne

Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Lincoln store - this is great to hear. Take care, RL

Noté 5 sur 5 étoiles

Customer service was excellent

Customer service was excellent. Didn’t feel pressured into buying. Was allowed to browse.

4 janvier 2024
Logo de FatFace - LINCOLN

Réponse de FatFace - LINCOLN

Hello Deb

Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.

Take care, RL

Noté 5 sur 5 étoiles

Great staff greet clothes

29 décembre 2023
Logo de FatFace - LINCOLN

Réponse de FatFace - LINCOLN

Hello Susan
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Lovely Shop

Shop well set out making browsing easy. Pleasant shop assistant who was happy to help and engage in conversation.

27 décembre 2023
Logo de FatFace - LINCOLN

Réponse de FatFace - LINCOLN

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Noté 5 sur 5 étoiles

Thanks to Michelle for helping my…

Thanks to Michelle for helping my partner today with her selection of bag. She was polite helpful, and went out of her way to help.
Great customer service.

26 décembre 2023
Avis spontané
Logo de FatFace - LINCOLN

Réponse de FatFace - LINCOLN

Hello Karl
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 1 sur 5 étoiles

Haven’t received an ready to collect…

Haven’t received an ready to collect email in over a week

14 décembre 2023
Logo de FatFace - LINCOLN

Réponse de FatFace - LINCOLN

Hi Ben,
Thank you for your feedback. I can confirm your order arrived instore 18/12. I am sorry that you were not notified of this. Your order is ready to collect instore. Take care - KS

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