I saw a beautiful Summer dress which I liked the look of but thought that it would no longer suit me, now being of a certain age! I tried it on and showed it to assistant May who encouraged me... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement305/306 305-306 High Street, LN5 7DR Lincoln, Lincolnshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The clothing is very nice, has a style I really like and since I'm 6ft6 they sell "long" versions of most their items which fits great for the ganglier fellow. Just be aware that if you buy items t... Voir plus
L'entreprise a répondu
I had a lovely experience at FatFace today. Miriam was warm, professional, and gave me great advice while helping me find some smart casual outfits, especially dresses that suited what I was looking f... Voir plus
L'entreprise a répondu
Everything about this shop. The clothes ,the price the ease of buying on line and particularly the staff in uyour Lincoln shop where I collected my parcel.
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour hommes
- Magasin de vêtements pour femmes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
305/306 305-306 High Street, LN5 7DR, Lincoln, Lincolnshire, Royaume-Uni
- 01522 589230
4,8
Excellent
155 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de FatFace - LINCOLN
Thank you for your review! We are pleased to hear that you are happy with your experience when shopping with us. Your comments will be sent to our amazing crew in store - RS
First Class
Having made an order, I realized that I had put the wrong size. The order had been dispatched and the colleague in the shop explained that I could return it for an immediate refund. So I ordered the correct size and that arrived one day after the incorrect one. Took the return to the shop and received the refund on the spot. The jumper is excellent quality, the high street colleagues friendly and helpful.
22 octobre 2022
Réponse de FatFace - LINCOLN
Hi, Thank you for your feedback regarding your recent online order. I am so pleased to hear that your order arrived quickly and you found the returns process in store helpful. I hope you love your new items and continue to enjoy your online and instore shopping experience. CD
Réponse de FatFace - LINCOLN
Hi Jayne, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent customer service and…
Excellent customer service and delivery. Returned item to store then they re ordered correct size and it was here within 2-3 days.
11 août 2022
Réponse de FatFace - LINCOLN
Good Afternoon Jean
Thank you for taking the time to leave us your review.
It’s great to hear that your order arrived with you so quickly and the service you received! We do hope that you are happy with your items!
EP
Great product
Great product, great staff at the Lincoln store. Very helpful, very nice people! Couldn’t be more pleased 😀
5 août 2022
Réponse de FatFace - LINCOLN
Good morning,
Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received.
Enjoy the weekend, KS
Excellent service from the staff as…
Excellent service from the staff as always in you’re Lincoln store. Always a pleasure to shop there.
29 juillet 2022
Réponse de FatFace - LINCOLN
Good afternoon,
I am so happy to read what a positive experience you had in the Lincoln store. I will be sure to pass this on to the wonderful team.
Enjoy the rest of your day. DW
Friendly helpful service
28 juillet 2022
Réponse de FatFace - LINCOLN
Hi Jane
Thank you so much for your 5* rating and review! It's really appreciated.
Have a great day! TG
Great service
Great service, prompt delivery and packaged well. The dress was fab. Was also very pleased with staff at Lincoln store who helped me in the shop and directed me to the dress which I loved, staff suggested I try to order this sale item online that was no longer in the shop in my size.
20 mai 2022
Réponse de FatFace - LINCOLN
Hi there
I am so happy to read what a positive experience you had in the Lincoln store. It was great that they helped you to shop :) I will be sure to pass this on to the wonderful team.
Take care DW
Excellent customer service and high…
Excellent customer service and high quality garments. My young son loves the bright, bold designs in soft fabrics. I love that they are made in hard wearing fabrics which last. Thank you Fat Face.
15 mai 2022
Réponse de FatFace - LINCOLN
Good afternoon, Lauren
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received at our Lincoln store.
Take care, JB
High quality sustainable fabrics.
The quality of the fabric made sustainably is excellent. The designs are classic and tasteful.
The staff were really helpful in helping me choose my dresses, which I purchased in two colours.
5 avril 2022
Réponse de FatFace - LINCOLN
Good morning, Thank you for leaving us your 5 star review. I am pleased to read that your shopping experience was a positive one and you're looking forward to shopping instore again-we can't wait to see you! - ES
A great store to shop at
Great quality clothing in a really accessible and well laid out store. The staff were incredibly friendly, helpful and professional.
31 mars 2022
Réponse de FatFace - LINCOLN
Hi Mark, thank you for your shining review of the Lincoln store! This is so wonderful to hear and we look forward to welcoming you back soon! Take care - LE
Always love going into Fatface,it's my…excellent
Always love going into Fatface,it's my favourite shop.Always helpful, with knowledge on all stock in shops and Happy to order online for you if it's not stocked at that time.Never ever had any issues with any fatface shop I have been to,and I've been to a few.
15 mars 2022
Réponse de FatFace - LINCOLN
Hello Lyn,
Thank you for your 5* review.
It's great to hear of your experience whilst shopping with us.
Have a great day!
Take care, CT
Flattering
Delivery was here in about two days so very quick. The jeans are fab high waisted flattering fit with no gapping and perfect length for me. I bought the short version as I am 5'1" and they are spot on. Love the colour they go with everything in my wardrobe
8 mars 2022
Réponse de FatFace - LINCOLN
Good morning Karen,
Thank you your 5 star review. We really love to hear our customers feedback so thank you for taking the time to leave such a lovely review. Many thanks-AB.
Fabulous dungarees
I haven’t worn dungarees for 15 years but the lovely sales assistant assured me she quite a few pairs and was also around the same age as me !
So I decided to try some on and loved them.
My husband and son thought they looked good too - in fact my son said that’s a great outfit mum !!
1 février 2022
Réponse de FatFace - LINCOLN
Good Morning Anita,
Thank you for leaving us your 5* review.
I am so happy to hear that the member of staff in the Lincoln store was able to help and sort you out will a lovely new outfit.
I hope you have a lovely day. _CA
Réponse de FatFace - LINCOLN
Hi Gary,
Thank you for taking the time to leave us your review.
It’s great to hear that you are enjoying your items! We hope you continue to enjoy your shopping experience with us.
Have a great day!
Thanks again, JH
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.