Was welcomed warmly as I came into Fatface, Lytham by Sharon. Sharon, was extremely helpful helping me choose a top that I wasn't sure about, but once I tried it on, I loved it and thanks to Sharon... Voir plus
L'entreprise a répondu

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Was welcomed warmly as I came into Fatface, Lytham by Sharon. Sharon, was extremely helpful helping me choose a top that I wasn't sure about, but once I tried it on, I loved it and thanks to Sharon... Voir plus
L'entreprise a répondu
I ordered some clothes to be picked up in store, I am disabled and use a mobility scooter and the young man who served me couldn’t be more helpful. He offered to bring out a ramp if I wanted to have a... Voir plus
L'entreprise a répondu
I am sad the only give 3 stars and this is for the lovely man at Lytham who helped me..I ordered the lola blue dress which I have been waiting to come back into stock of my size, collected from the s... Voir plus
L'entreprise a répondu
I haven’t been in Fat Face for years, but the clothes were beautiful and I ended up spending a fair bit!! Jane was so helpful, she ordered me an item online in a different size, which I can pick up t... Voir plus
L'entreprise a répondu
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
19 Market Square, FY8 5LW, Lytham, Lancashire, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Love Fat Face
Clothes good quality reasonably priced. Staff in Lytham St Annes very friendly and helpful.

Réponse de FatFace - LYTHAM
Was welcomed warmly as I came into Fatface, Lytham by Sharon.
Sharon, was extremely helpful helping me choose a top that I wasn't sure about, but once I tried it on, I loved it and thanks to Sharon I bought it. Thank you Sharon for your help and excellent customer service skills, you are an asset to Fatface.

Réponse de FatFace - LYTHAM
Friendly staff and very clean and well set out store

Réponse de FatFace - LYTHAM
Fabulous service in the Lytham branch. Clothes are superb quality and all members of staff were friendly and helpful. I had to exchange for a different size which was dealt with straight away. An example of how a business should.

Réponse de FatFace - LYTHAM
Have or never had issue with quality but the exchange system you have in place is poor,ordered online and picked up at local shop,lytham,one item didn't fit but couldn't exchange it I was told,had to purchase the replacement and get refund on item that didn t fit but I paid with gift card online,so have to wait for refund on gift card before I can go back and pick up replacement, bizarre!!

Réponse de FatFace - LYTHAM
Easy to order and return no quibbles and the staff are always really helpful whether order in store or online thanks Lytham store

Réponse de FatFace - LYTHAM
Purchased demi blue midi regular. Being 5ft 1in came just above ankles and was a perfect fit. I was also looking to purchase the Elsa Ivory Woodblock dress which being maxi was too long. Sales assistant ordered it for me in short explaining that it would be around 2" shorter than maxi length. So glad that she did as it was the same length as the midi on me. Again lovely dress and fit - in picked up only a few days after ordering. Thank you very much Fat Face for an excellent service.

Réponse de FatFace - LYTHAM
Dress is pretty, but flimsier that I expected based on the photo online. It seems to be a very generous fit so I would advise buying one size down. Staff were helpful.

Réponse de FatFace - LYTHAM
Love my new cardigan!
Beautiful material (so soft and comfy) and the most gorgeous colour!
I couldn’t resist it and couldn’t be happier that’s it’s now mine! 😀

Réponse de FatFace - LYTHAM
Great FF shop in Lytham. Staff always nice and helpful. Good range of sizes and styles of clothing in the store. 😍

Réponse de FatFace - LYTHAM

Réponse de FatFace - LYTHAM
I ordered some clothes to be picked up in store, I am disabled and use a mobility scooter and the young man who served me couldn’t be more helpful. He offered to bring out a ramp if I wanted to have a look around and when I said I didn’t he brought everything out to me so I didn’t have to struggle, he made me feel very comfortable.

Réponse de FatFace - LYTHAM
Delivered to shop early, collection very efficient, friendly and helpful. Clothing collected was if good quality and fit

Réponse de FatFace - LYTHAM
Very grateful for excellent service at the store in Lytham. David, the manager helped with a return of an item that was faulty and arranged for an exchange for a similar item. He clearly has great customer service as a priority.

Réponse de FatFace - LYTHAM
Helpful staff. Nothing too much trouble. Great quality clothing at a reasonable price. Thank You.

Réponse de FatFace - LYTHAM
Staff very helpful in helping me sort out the sizes I needed

Réponse de FatFace - LYTHAM
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.