Purchased demi blue midi regular. Being 5ft 1in came just above ankles and was a perfect fit. I was also looking to purchase the Elsa Ivory Woodblock dress which being maxi was too long. Sales assista... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Dress is pretty, but flimsier that I expected based on the photo online. It seems to be a very generous fit so I would advise buying one size down. Staff were helpful.
L'entreprise a répondu
Excellent service. I ordered a dress in store the dress was far to long I was going to put it back im only 5ft 3in assistant explained I could order dress in shorter length. It arrived within 2 days.... Voir plus
L'entreprise a répondu
I ordered some clothes to be picked up in store, I am disabled and use a mobility scooter and the young man who served me couldn’t be more helpful. He offered to bring out a ramp if I wanted to have a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour hommes
- Magasin de vêtements pour femmes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
19 Market Square, FY8 5LW, Lytham, Lancashire, Royaume-Uni
- 01253 732893
4,8
Excellent
200 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de FatFace - LYTHAM
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Service was quick and easy to order
Service was quick and easy to order. Order arrived at Lytham shop within a couple of days. Staff were very polite and helpful.
25 décembre 2024
Réponse de FatFace - LYTHAM
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely shopping experience
Ordered my favourite fleece on line and collected in store. Lovely welcome from staff in the Lytham store and the fleece is simply gorgeous. Always an easy process ordering from Fatface and an added bonus of such lovely staff when collecting. How shopping should be
23 décembre 2024
Réponse de FatFace - LYTHAM
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Ordered a few items for Xmas presents…
Ordered a few items for Xmas presents and they came quick in the post, good service by Fatface 😊
26 novembre 2024
Réponse de FatFace - LYTHAM
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Ordered on line
Ordered on line, prompt delivery to my local store and no fuss collection.
6 novembre 2024
Réponse de FatFace - LYTHAM
Hello Harry
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Bought a jumpsuit in the sale
Bought a jumpsuit in the sale. Great style and colour for my next holiday. Free delivery to store too
23 août 2024
Réponse de FatFace - LYTHAM
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Lovely customer service
After purchasing several items in the sale I found that I had to return one because it was the incorrect size. The lady serving us apologised and offered a full refund immediately. I had already decided that I wanted to use the money to buy another item though. The lady was incredibly kind and helpful providing excellent and active customer service as she assisted me in looking for an alternative. I settled on a beautiful skirt with pretty print of strawberries on it. As always shopping at FatFace was an opportunity to purchase high-quality clothes in a pleasant environment, but today reaffirms why it’s one of my favourite places to shop.
26 août 2024
Avis spontané
Réponse de FatFace - LYTHAM
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great Fatface experience.
Collected from Lytham store after prompt delivery and excellent communication via email of progress of purchase. The usual good quality product from Fatface, this time a Woolacombe hoodie with size as predicted. A special mention to the Lytham store staff, very friendly as usual, and their attention to detail is to be commended. Thank you Fatface.
21 août 2024
Réponse de FatFace - LYTHAM
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
pleased with purchase good quality and…
pleased with purchase good quality and delivery quick excellent overall will shop with fat face in the future
6 août 2024
Réponse de FatFace - LYTHAM
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care. -GM
What a lovely experience I had on my…
What a lovely experience I had on my visit to the Lytham shop. The staff member was so lovely, after a phone call she put a pair of sandals away for me and had them there for me without any fuss. I ended up buy two pair and with a discount too. Very happy. Thank you.
8 août 2024
Avis spontané
Réponse de FatFace - LYTHAM
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Always a pleasant shopping experience…
Always a pleasant shopping experience because nice welcome and helpful staff in Lytham . I’ll be back . Thank you
8 août 2024
Avis spontané
Réponse de FatFace - LYTHAM
Hello Patricia
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Welcoming and friendly
Welcoming and friendly. Great shop to visit in Lytham which is also dog friendly. This makes a huge difference, allowing the family to shop together. Great selection at value for money prices.
5 août 2024
Avis spontané
Réponse de FatFace - LYTHAM
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Really happy with my jumper
Happy with the colour, quality and sizing of my jumper. Staff went out of their way at Lytham to source a limited stock item for me.
7 juillet 2024
Réponse de FatFace - LYTHAM
Hello Sue
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Can always rely on Fatface!
Always a great choice & easy online purchase to collect from store. Very pleased with my purchase
20 juin 2024
Réponse de FatFace - LYTHAM
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Excellent shorts (and a good choice in…
Excellent shorts (and a good choice in length).
Returned swimming shorts (too large) to local shop (Lytham) and staff were very helpful and professional.
27 mai 2024
Réponse de FatFace - LYTHAM
Hi there,
Thank you for taking the time to leave your 5* review!
We are glad to hear you have had such a lovely experience returning an item at one of our stores. We hope to welcome you back soon.
Take care. -SM
Lovely lady assistant
Lovely lady assistant. Collected from store which was so easy & returned unwanted items for free at our local post office.
16 mai 2024
Réponse de FatFace - LYTHAM
Hi there,
Thank you for taking the time to leave a review. We love to hear you have had such a positive experience with us! We look forward to welcoming you back soon. Take care, LC.
Easy shopping Good on line service
Good on line service . Shop staff very helpful so no complaints from me. 😀
13 mai 2024
Réponse de FatFace - LYTHAM
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care. -SW
Great service
The order arrived quickly to store and I was very happy with the dress. Returning an unwanted item was easy with the refund processed the same day.
The staff in the shop were friendly and helpful too.
10 mai 2024
Réponse de FatFace - LYTHAM
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our Lytham store to be so friendly. I will be sure to pass your comments on to the team.
All the best, MM
Easy to order online and have the order…
Easy to order online and have the order delivered to my local FatFace store, this then gives me the opportunity to brows the stock at my local store.
2 mai 2024
Réponse de FatFace - LYTHAM
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
As always
As always, polite, friendly and very helpful staff. Very satisfied.
9 mai 2024
Avis spontané
Réponse de FatFace - LYTHAM
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our Lytham store to be so lovely and that they were able to provide you with such a great shopping experience. I will be sure to pass your comments on to the team.
All the best, MM
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.