Bought a pair of jeans online in their sale - they said they would be delivered to store on Saturday, then on Sunday (I know they don’t have deliveries in Sundays, then 1 to 2 days after that, then wo... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement84 West Street, The Cornmarket, PL19 8AQ Tavistock, Devon, GB
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Lisez les avis des autres
I hate shopping and found myself needing an entire new wardrobe for my next adventure which has specific clothing requirements. I went to Fatface in Tavistock and spent THE BEST two hours trying on al... Voir plus
L'entreprise a répondu
Since my last review I did decide to purchase online again and no issues with collecting my order from store at all this time, Thanks guys! I just love FatFace for quality items and I am very pleas... Voir plus
L'entreprise a répondu
Mum and myself are regular visitors to the Tavistock Devon store, vikki the store manager, Lauren the asst manager and jazz store sales advisor are always so friendly and amenable. I recently had to... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour femmes
- Magasin de vêtements pour hommes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
84 West Street, The Cornmarket, PL19 8AQ, Tavistock, Devon, Royaume-Uni
- 01822 618472
4,8
Excellent
153 avis
Demande des avis aux clients
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What lovely staff
We visited with our dog. Issey was serving us and was really helpful. She assisted us and ordered items for delivery. Very polite and served us with a smile. A colleague of hers then came through having seen the dog on CCTV. She clearly loves dogs and gave her a dog treat. It was so lovely to have two very pleasant staff look after us whilst we were there.
4 décembre 2024
Avis spontané
Réponse de FatFace - TAVISTOCK
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The perfect team
I popped in today to see if I could find a dress for a work do Christmas party and after some encouragement and help from Vicky I found a beautiful dress that I feel really good in. It's not something I would have chosen for myself but once again Vicky gave me the confidence to try it on and I'm so glad I did! She is always incredibly kind, supportive and beyond helpful.
Also I have to mention Jas, she helped me to believe the dress was perfect for me and is always so friendly, smiley and helpful.
Sadly I didn't get to see Lauren today but I also have to mention how lovely and kind she is every time I shop.
We are so lucky in Tavistock to have such an amazing team in store, everyone is also so so kind and they go above and beyond for me every time.
Thank you lovely bunch:)
20 novembre 2024
Avis spontané
Réponse de FatFace - TAVISTOCK
Hello Alice,
Thank you so much for taking the time to leave your review.
I am so pleased to hear of your positive experience in our Tavistock store and our team were able to find you the perfect party dress! We hope you love wearing it!
We look forward to welcoming you back soon!
Take care,
CT
Item arrived at my local shop as…
Item arrived at my local shop as stated. Very pleased with the quality.
7 novembre 2024
Réponse de FatFace - TAVISTOCK
Hello!
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Always lovely items and delivered free…
Always lovely items and delivered free to my local shop
20 août 2024
Réponse de FatFace - TAVISTOCK
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent service though the returns…
Excellent service though the returns process in store was very slow!
14 août 2024
Réponse de FatFace - TAVISTOCK
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Réponse de FatFace - TAVISTOCK
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Réponse de FatFace - TAVISTOCK
Hi Nick
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely products and excellent in store…
Lovely products and excellent in store services
21 juillet 2024
Réponse de FatFace - TAVISTOCK
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Always Love Fat Face
Love Fat Face, sizes always true, never had a bad experience with staff and clothes good value. Quality generally very good and always comfortable. Good experience wether in store or online.
9 juin 2024
Réponse de FatFace - TAVISTOCK
Hi there,
Thank you for taking the time to leave your 5* review.
We are so glad to read your positive feedback!
We hope you love your purchase, and look forward to welcoming you back soon.
Take care. -LA
Réponse de FatFace - TAVISTOCK
Good afternoon, Jo.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Tavistock store.
Take care, JB
Saw skirt in shop but no short length.
Saw skirt in shop but no short length.
Staff suggested website and gave me ordering code and product details, very helpful.
Looked on line, found item and placed order.
Delivery was prompt.
Overall very impressed with the service provided.
3 juin 2024
Réponse de FatFace - TAVISTOCK
Hello Rose,
Thank you for sharing your recent experience in our Tavistock store with us.
Please be assured that this will be passed onto the store for you. We look forward to welcoming you back!
Have a great day!
Take care, ED
A very specific new wardrobe.
I hate shopping and found myself needing an entire new wardrobe for my next adventure which has specific clothing requirements. I went to Fatface in Tavistock and spent THE BEST two hours trying on almost everything in the shop. Vicky, Harry and Jazz were so helpful - putting outfits together, making suggestions, checking for more things out back, ordering long length trousers and generally just being so very lovely. We all laughed so hard and I came away feeling like a million dollars with all the clothes I needed. Honestly the best afternoon shopping I’ve ever had. Thankyou.
29 mai 2024
Avis spontané
Réponse de FatFace - TAVISTOCK
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you had such a great experience during your recent visit to our Tavistock store and that you found Vicky, Harry and Jazz to be so helpful and friendly during your visit. Please be assured that your lovely comments will be passed on to the team and I hope you continue to enjoy your experiences with us.
All the best, MM
Pricey but good quality. (Sales bargains)
Just bought sandals in a sales online, got them delivered to my local Fat Face shot to avoid the delivery. Had a look around, the prices are on the high side even though the quality is good. You can get some great deals with the sale items. I order 2 sizes as I had not had foot wear from FF before and needed to return one. To complicate matters I paid with a online gift card. But it went very smoothly and the staff in the store were very helpful and friendly
17 mai 2024
Réponse de FatFace - TAVISTOCK
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Excellent customer service
Fast and efficient service. Excellent standard of customer service in Tavistock store.
12 mai 2024
Réponse de FatFace - TAVISTOCK
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order, and look forward to welcoming you back soon!
Take care. -GM
Bought a beautiful dress in the…
Bought a beautiful dress in the Tavistock Fatface. I was served by Daisy who was nothing but helpful and super friendly. I really enjoyed my experience
15 mai 2024
Avis spontané
Réponse de FatFace - TAVISTOCK
Hi there,
Thank you for taking the time to leave your 5* review.
We are happy to hear you had a great experience instore! We hope you love your purchase, and look forward to welcoming you back soon.
Take care. -GM
Réponse de FatFace - TAVISTOCK
Hi there,
Thank you for taking the time to leave a review. We love to hear you have had such a positive experience with us! We look forward to welcoming you back soon. Take care, LC.
Quality clothing…
Both the trousers I bought were just great. They are soft and comfortable and a perfect fit. I really love the quality of Fatface. Everything washes so well and carries on looking lovely for a very long time.
25 avril 2024
Réponse de FatFace - TAVISTOCK
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Helpful and friendly staff
Always a pleasure shopping in my local branch in Tavistock, the staff are always friendly, knowledgeable of products, helpful and very patient 😀
8 avril 2024
Réponse de FatFace - TAVISTOCK
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Réponse de FatFace - TAVISTOCK
Good afternoon, Ade.
Thank you for leaving us this review about your instore shopping experience. We look forward to you shopping with us again soon at our Tavistock store.
Take care, JB
Efficient and helpful.
24 mars 2024
Réponse de FatFace - TAVISTOCK
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to read your positive comments. I hope you love your purchases!
Take care.- GM
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