Bought a pair of jeans online in their sale - they said they would be delivered to store on Saturday, then on Sunday (I know they don’t have deliveries in Sundays, then 1 to 2 days after that, then wo... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement84 West Street, The Cornmarket, PL19 8AQ Tavistock, Devon, GB
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Lisez les avis des autres
I hate shopping and found myself needing an entire new wardrobe for my next adventure which has specific clothing requirements. I went to Fatface in Tavistock and spent THE BEST two hours trying on al... Voir plus
L'entreprise a répondu
Since my last review I did decide to purchase online again and no issues with collecting my order from store at all this time, Thanks guys! I just love FatFace for quality items and I am very pleas... Voir plus
L'entreprise a répondu
Mum and myself are regular visitors to the Tavistock Devon store, vikki the store manager, Lauren the asst manager and jazz store sales advisor are always so friendly and amenable. I recently had to... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- aussi dans
- Boutique d'accessoires de mode
- Magasin de vêtements pour femmes
- Magasin de vêtements pour hommes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
84 West Street, The Cornmarket, PL19 8AQ, Tavistock, Devon, Royaume-Uni
- 01822 618472
4,8
Excellent
153 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Lovely friendly environment at the…
Lovely friendly environment at the Tavistock store today! Every member of staff greeted me with a smile and were extremely helpful. A big thank you in particular to Harry, who was extremely warm, professional and full of humour. All in all a very pleasant experience.
4 avril 2024
Avis spontané
Réponse de FatFace - TAVISTOCK
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We look forward to welcoming you back soon!
Take care. -GM
Love FatFace for its style and fit
Love FatFace for its style and fit. I love the colours for their clothing lines which you can wear around the year.
28 mars 2024
Réponse de FatFace - TAVISTOCK
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Staff were extremely helpful when I…
Staff were extremely helpful when I visited Tavistock store, as always. I was helped by Issey who attended to my needs and made my experience very pleasant, thank you. Goods were neatly packed and as always were of good quality.
13 mars 2024
Réponse de FatFace - TAVISTOCK
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great experience in FF at Tavistock
Great experience in FF at Tavistock. Store full of the spring clothes. The team as friendly as always, special thanks to Milly, great advice and help finding what I needed
25 mars 2024
Avis spontané
Réponse de FatFace - TAVISTOCK
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Helpful Tavistock branch.
I have always found the Tavistock branch of Fatface welcoming, the staff are very friendly and helpful. I visited the store today and Vicky was particularly helpful in pointing out that the dress I was trying on was available in petite but would need to be ordered online, which she proceeded to do for me.
9 mars 2024
Avis spontané
Réponse de FatFace - TAVISTOCK
Hello Nick
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Tavistock store - this is great to hear. Take care, LE
A perfect purchase!
I had spotted a sun dress in the Tavistock shop at an excellent sale price but when a day later I went in I found that none of the dresses were there! However,though Ella told me that these sale items were being sent back she quickly found me three to try on and my purchase was complete. What could have been a most disappointing day turned out to be most successful! Ella brought me two size 10s to try on as she had spotted some small differences in the pattern ,which I was totally unaware of, so I was really delighted with the one I chose. Thankyou Ella!
5 mars 2024
Avis spontané
Réponse de FatFace - TAVISTOCK
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Excellent customer service
Amazing customer experience today with Vicky. I am very grateful to her knowledge of sizing and great humour.
I walked out smiling a very pleasant experience.
Thank you Vicky for helping me purchase some Mother’s Day gifts.
5 mars 2024
Avis spontané
Réponse de FatFace - TAVISTOCK
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Lauren was extremely helpful patient…
Lauren was extremely helpful patient and friendly. It’s a big deal for me to buy new denim jeans and she sorted me out! I also appreciate the sustainability and quality. Many thanks from one your recycled teenager fans! (Age 68)
1 mars 2024
Avis spontané
Réponse de FatFace - TAVISTOCK
Hi there, we are so happy to hear of the positive experience you've had with us. Your custom is greatly appreciated and we hope to see you again soon! Kind Regards TS
Joy to shop
Loving the clothes in fat face at the moment, staff always very friendly and helpful. Pleasure to shop in store.
7 février 2024
Réponse de FatFace - TAVISTOCK
Good morning, Clare.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Tavistock store.
Take care, JB
Helpful staff
The staff where very helpful and pleasant, and they did try to get my email up on there shop computer but nothing was happening.
6 février 2024
Réponse de FatFace - TAVISTOCK
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a great experience at one of our stores. I am sorry to hear they were not able to get you set up on this occasion!
Take care. -GM
Good choice and staff very helpful and…
Good choice and staff very helpful and friendly
13 janvier 2024
Réponse de FatFace - TAVISTOCK
Hi there,
Thank you for taking the time to leave your 5* review.
I’m so happy to hear you have had such a lovely experience at one of our stores. We look forward to welcoming you back soon.
Have a great day! -GM
Great savings
Went in in the sake to look for trousers. Lots of selection on sale and friendly staff.
The store was quite chilly though so trying on clothes was a little nippy.
3 janvier 2024
Réponse de FatFace - TAVISTOCK
Good Afternoon,
Thank you for taking the time to leave us a review!
I am happy to hear you were pleased with the selection in our Tavistock store and were happy with the service you have received. I have passed this feedback on for you!
We cannot wait to welcome you back soon!
Kind Regards, JW
Delivered in the time frame and…
Delivered in the time frame and received my order in perfect condition
4 janvier 2024
Réponse de FatFace - TAVISTOCK
Hello Simon
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.
Take care, RL
Lovely shop and customer service
Lovely shop and customer service. Had items to return or exchange and the matter was dealt with efficiently from very friendly staff. I’m pleased with the products.
30 décembre 2023
Réponse de FatFace - TAVISTOCK
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Very easy to choose and order
15 décembre 2023
Réponse de FatFace - TAVISTOCK
Good afternoon, Andrew.
Thank you for your feedback regarding your recent online order.
We hope you love your new items and continue to enjoy shopping with us.
Regards. JB
Réponse de FatFace - TAVISTOCK
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Fatface deliver a great product at a…
Fatface deliver a great product at a good price, and always on, or head of time. What more could you want?
30 novembre 2023
Réponse de FatFace - TAVISTOCK
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Just love the colours
Just love the colours, patterns as well as the clothes range. Know the products last well as still wearing some after 10 years.
27 novembre 2023
Réponse de FatFace - TAVISTOCK
Hello
Thank you for your 4* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Always love shopping at Fatface
Always love shopping at Fatface. Good quality and lovely styles. Ordered what I needed and it arrived promptly.
2 septembre 2023
Réponse de FatFace - TAVISTOCK
Hello Vicki
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Efficient
Prompt delivery to store and item eadily returned via store. Very helpful staff.
13 août 2023
Réponse de FatFace - TAVISTOCK
Good Afternoon
Thank you for your review.
I am so pleased to hear that you received your items quickly.
We hope you love your new items!
EP
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