Delighted with service We've house, cars,tractor,holiday insurance all.with FBD They've never failed us with renewal quotes I personally found that the longest wait to be answered is 2 mins co... Voir plus
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The staff were very helpful and gave straight answers to any questions I had, this is not the case with all insurance companies. Your opening hours make a big difference to people who work.
Mary was polite and courteous on the phone while conveying information and asking questions. She was also patient with me when I requested her to repeat the questions. Mary also rang back straightwa... Voir plus
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Easy to get through to a real person who explained everything very simply and was extremely helpful. I needed to make two calls today and both representatives were a pleasure to deal with.
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À propos de l'entreprise
À propos de FBD Insurance
Écrit par l'entreprise
FBD Insurance offers great value Car, Home, Business & Farm Insurance cover. Get an instant home or car quote online today & join over 500,000 happy customers in Ireland.
Car Insurance Quote Home Insurance Quote Renew PolicyCoordonnées de contact
FBD House, Naas Rd, Bluebell, D12 Y0HE, Dublin, Irlande
- 0818 18 18 18
- info@fbd.ie
- fbd.ie
4,8
Excellent
5 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Réponse de FBD Insurance
Hi Dorothy,
We are so glad to hear that our staff was very helpful. We truly appreciate you taking the time to share your positive experience with us!
Warm regards, The FBD Team.
Very helpful
15 juillet 2026
Réponse de FBD Insurance
Hi Margaret,
We are so glad to hear that our staff was very helpful. We truly appreciate you taking the time to share your positive experience with us!
Warm regards, The FBD Team.
Réponse de FBD Insurance
Hi Pawel,
We truly appreciate you taking the time to share your positive experience with us!
Warm regards, The FBD Team.
Excellent
Excellent, quick response to my telephone call which is a rare experience nowadays. Person I dealt with (Grace) very clear and capable in dealing with my home insurance renewal queries. Renewal process completed in a very prompt and efficient manner.
15 juillet 2026
Réponse de FBD Insurance
Hi Thomas,
We're delighted to hear about your positive experience with our quick response time. It's wonderful to know that your home insurance renewal was handled clearly and efficiently. Thank you for your kind words!
Warm regards, The FBD Team.
Perfect
I work in customer service on telephone myself and Donna. I was one of the most personable and professional agents I’ve ever spoken to.
15 juillet 2026
Réponse de FBD Insurance
Hi Colin,
We are so delighted to hear you had such a positive experience with one of our agents. It's wonderful to know that their professionalism and personable approach made a great impression. Thank you for sharing your kind feedback!
Warm regards, The FBD Team.
Great customer service
Great customer service, as always, today from FBD. I was looked after very well by Gareth who was courteous, patient and friendly. It's really important to be able to talk to a real person on the other end of the phone and the waiting time was short. Thanks again!
15 juillet 2026
Réponse de FBD Insurance
Hi Rebecca,
We are delighted to hear about your positive experience with our team member. It's wonderful to know that our service met your needs, and we appreciate you taking the time to share your feedback. Thank you!
Warm regards, The FBD Team.
Stephen was very polite and engaging
Stephen was very polite and engaging, whole process of renewal was seamless and not confusing for my mum.
15 juillet 2026
Réponse de FBD Insurance
Hi Siobhan,
We're so pleased to hear that our team member was polite and engaging, making the renewal process seamless and clear. We appreciate your feedback!
Warm regards, The FBD Team.
ease of renew process
14 juillet 2026
Réponse de FBD Insurance
Hi Miram,
We appreciate your feedback regarding the renewal process. We are always working to make things easier for our customers.
Warm regards, The FBD Team.
Réponse de FBD Insurance
Hi Adele,
We appreciate your positive feedback. We are so glad to hear you found our team member friendly, professional, and polite. Thank you for sharing.
Warm regards, The FBD Team.
Easy and be able to talk to a person. talk
Polite and great to actually talk to a person. Very easy experience.
15 juillet 2026
Réponse de FBD Insurance
Hi Bridget,
We appreciate your positive feedback. We're delighted to hear that you had such an easy experience and enjoyed speaking with a person.
Warm regards, The FBD Team.
Renewing was easy and simple
14 juillet 2026
Réponse de FBD Insurance
Hi John,
We're so pleased to hear that your renewal process was easy and simple. Thank you for sharing your positive feedback; we truly appreciate it!
Warm regards, The FBD Team.
Réponse de FBD Insurance
Hi Hugh,
We're so glad you appreciate our commitment to straightforward access. Thank you for your positive feedback!
Warm regards, The FBD Team.
He was very attentive to explaining me…
He was very attentive to explaining me all I asked.
15 juillet 2026
Réponse de FBD Insurance
Hi Luciana,
We appreciate your feedback and are so glad to hear that our team was attentive and explained everything clearly. Thank you for your review!
Warm regards, The FBD Team.
Very fast and efficient 👍
15 juillet 2026
Réponse de FBD Insurance
Hi Trevor,
We appreciate your positive feedback and are so happy our service was very fast and efficient for you.
Warm regards, The FBD Team.
Easy to renew
15 juillet 2026
Réponse de FBD Insurance
Hi Pat,
We're happy to hear that you found it easy to renew with us. We appreciate your positive feedback.
Warm regards, The FBD Team.
Réponse de FBD Insurance
Hi Raymond,
We're happy to hear that reaching us by telephone was easy for you. We appreciate your positive feedback.
Warm regards, The FBD Team.
Excellent service
Delighted with service
We've house, cars,tractor,holiday insurance all.with FBD
They've never failed us with renewal quotes
I personally found that the longest wait to be answered is 2 mins compared to.other companies.
Definitely recommend fbd for family policies
15 juillet 2026
Réponse de FBD Insurance
Hi Thomas & Barbara,
We're so pleased to hear you're delighted with our service and that we've consistently met your expectations with renewals. It's wonderful to know you'd recommend us for family policies.
Warm regards, The FBD Team.
Would never leave FBD great value for…
Would never leave FBD great value for money and friendly phone staff
14 juillet 2026
Réponse de FBD Insurance
Hi Janet,
We are delighted to hear you value our service and staff. Thank you for your wonderful feedback!
Warm regards, The FBD Team.
Great help from Conor on the phone
Great help from Conor on the phone, talking through all the options and picking best policy for my needs.
14 juillet 2026
Réponse de FBD Insurance
Hi Daniel,
We're so glad to hear our team member provided great help, discussing all options and assisting you in choosing the best policy for your needs. Thank you for your positive feedback!
Warm regards, The FBD Team.
Tania was on the dot
Tania was on the dot, easy to talk to, friendly professional with a sense of humour, she resolved what I needed to be resolved in a gifi and my insurance was renewed very fast. I have been with FBD Years and I never really had any issue with them.
14 juillet 2026
Réponse de FBD Insurance
Hi Sophie,
We're so glad to hear our team member provided great help, discussing all options and assisting you in choosing the best policy for your needs. Thank you for your positive feedback!
Warm regards, The FBD Team.
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