Fen MobilityCentre Avis 55

Mum wanted a walker with a seat. I took her to Fen Mobility to choose one of theirs. It proved a marathon task, mum couldn’t make up her mind.
The staff were so patient with her. They took her through each and every style and function. Finally, a decision was reached and she made a purchase.
I am so grateful to all the staff at FM. One could not have wanted more. Highly recommended!

Fabulous ladies I had the please of talking to, they were extremely knowledgable and answered all my queries. Was very easy to book and collect the scooter for the weekend. It was a godsend for my hip and leg around the Zoo. Great that it comes in 5 parts, which made it very easy to put in my boot and I was able to lift all components when dismantled. I would highly recommend for hiring.

I took my elderly mother to the Fen Mobility centre as she had recently injured her back and needed a Rollator so she could get back out and about again.
On arrival we were greeted by the staff and it was a lady called Jo who showed us the selection of Rollators in stock and went on to demonstrate with my mum several models before she choose one which was both suitable and she was happy with.
Jo couldn’t have been more helpful and there was no pressure at all. We found that the experience was top notch.
Would throughly recommend…

Very helpful staff with excellent knowledge of all products

We had a great experience when we visited the Fen Mobility Centre for my elderly parent’s needs.
The staff were excellent particularly Sonia who was very professional, understanding and caring when we took my Mum to look at a wheelie trike and two motorised chairs for their home.
No matter how long it took, the staff who were fabulous gave us all of their time to get things just right for my parents who are extremely pleased with everything and mum would be more than happy to visit again for future needs.

Fen Mobility Centre Ely couldn’t have been more helpful when I needed to hire a wheelchair for one day.
I was able to pick up the day before at excellent price. Great service lovely people. Would recommend.

Excellent customer service, Very helpful and kind with my mum and very patient. Highly recommend

Visited fen mobility center to day and was pleasantly greeted by ladies in store who helped me code and decide on a Rollator to help me with balance and walking after my stroke . They explained throughly and showed me with much patience how to use the equipment and helped me decide on best option , thinking of purchasing a fold up scooter in near future so definitely be back . Thank you all

VERY helpful. Visited Saturday with my Dad as Mum would be coming home on Sunday after her 8th hip replacement, we'd purchased a leg extender for her wheelchair some years ago from FMC and was hoping to get the same for the other side, lovely lady knew exactly what we needed and managed to track down a second one they had in stock and did us a great price. Excellent customer service with a great range of products.

I have made 2 recent trips to Fen Mobility and both times I have been greeted with enthusiasm and professional knowledge. Sara and Sonia have each provided all the help needed for my mum to make an informed choice on scooters. Being able to test drive and practise taking them apart was invaluable. Excellent team and kind communication. Thank you.

Visited to look at wheelchairs and rollators. Jo was very helpful, friendly & knowledgeable. She listened to our requirements and showed us different models and encouraged us to try them out. I found the showroom quite a relaxing place and enjoyed looking at everything. I am looking forward to returning soon to look at the chairs. Very happy with the wheelchair purchase, good quality, comfortable and just what we’re after. Highly recommend a visit.

Nothing is too much trouble for the lovely people who work front of house. Top marks also to Kevin and Dave who treat my dad with respect when they pick up his mobility scooter for repairs.
Brilliant all round service.

Was made to feel so welcome and at ease, lovely staff and extremely helpful.

We were looking for a rollator for Mum to have in her car, we were greeted at the door with a friendly smile, the lady showed us several models which Mum tried out and practiced lifting into car. Great experience will definitely recommend

Hired a foldable scooter for Mum to allow her to join us for a family weekend. Excellent customer care, the staff were so friendly and informative. Highly recommend and will definitely use fen mobility again 😊

I was seeking advice before buying a mobility scooter. All the staff were most helpful and pointed out things I had not thought of. I tried a couple of models. I have not yet decided on what to buy, because of other factors to consider. I shall certainly try to make the purchase through this company.

Fantastic customer service. The team took the time to clearly explain the different mobility scooter options and helped my dad choose what suited him best. We really appreciated their patience and support—highly recommend!

Fen Mobility Centre offered us an excellent service on our recent visit with our Mum. The staff are friendly and very knowledgeable on all the products that were suitable for our needs ..

We would certainly recommend anyone who needs assistance with their disability needs to go and have a chat with the team at Fen Mobilty Centre , Lancaster Way.

Lovely showroom and great people supported my parents to choose their new recliners. Altogether a very friendly and calm experience

Excellent service. All staff very friendly and helpful and nothing was too much trouble. Would recommend them 100%.