I took my elderly mother to the Fen Mobility centre as she had recently injured her back and needed a Rollator so she could get back out and about again. On arrival we were greeted by the staff a... Voir plus
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Fabulous ladies I had the please of talking to, they were extremely knowledgable and answered all my queries. Was very easy to book and collect the scooter for the weekend. It was a godsend for my h... Voir plus
Mum wanted a walker with a seat. I took her to Fen Mobility to choose one of theirs. It proved a marathon task, mum couldn’t make up her mind. The staff were so patient with her. They took her throu... Voir plus
Very helpful member of staff
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Mobility Scooters Wheelchairs Powerchairs Stairlifts Huge Stock & Showroom. 30+ Years Expert Advice, Test Drives, Occupational Therapist Onsite, Zero Pressure Guarantee
Coordonnées de contact
Unit 5C Lancaster Way Business Park, CB6 3NW, Ely, Royaume-Uni
- 01353 653753
- info@fenmobility.com
- fenmobility.com
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Outstanding customer service!
Sonia and her team saved me losing any more sleep by fixing my mums wheelchair whilst I sat and had a cup of tea!!! When you rely on a piece of equipment to allow your mum to be able to get out of bed and ‘have a life’ it’s services like Fen Mobility who come to the rescue. I couldn’t be more grateful to Kevin for fixing it up and finding new parts amongst stock.
Thank you from the bottom of my heart!

Réponse de Fen MobilityCentre
Staff extremely helpful.
Staff extremely helpful.
A wide range of products choose from.
No hard pressure to buy.
Highly recommended.

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Réponse de Fen MobilityCentre
Recliner chairs
We bought a riser recliner chair. The store had a good range of chairs and price. Sarah who demonstrated the chairs was both knowledgeable and helpful and we left confident that we had bought the right chair.

Réponse de Fen MobilityCentre
Incredibly friendly and helpful staff…
Incredibly friendly and helpful staff took a genuine interest in finding the perfect mobility scooter for my mum, and helped her get used to the controls. Feels like a caring, family-run business that contributes a valuable service to the community. A rare thing!

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Very happy with the help in choosing…
Very happy with the help in choosing something suitable.

Réponse de Fen MobilityCentre
QUITE OUTSTANDING RESPONSE and OUTCOME While visiting our disabled daughter at…
While visiting our disabled daughter at Ely her rise and recliner chair stopped working. This occurred on a Saturday afternoon.
We were due to return to our home in Nottingham the next day but could not do so without having the chair fixed before we left and so give us peace of mind.
I contacted Fen Mobility by E Mail on Saturday evening and they responded by E Mail early Sunday morning saying they would be in touch by telephone on the Monday morning.
We had a phone call at 8-40 am on the Monday and after explaining the problem 2 engineers arrived at our Daughters house at 1 minute to 9.
After a preliminary examination the engineers found the problem and fixed it and left the premises by 9-20 am.
This was a quite outstanding response particularly as it was over a weekend
Review
My son had an operation recently and really enjoyed the wheelchair.They have so many options!The staff are friendly and the wheelchair was light and easy to put into my car.I would recommend this if you want good quality wheelchairs!
Fen Mobility Centre
Fen Mobility Centre, was my first port of call when my disability first affected my mobility. The staff have been very helpful with each successive purchase I have made over the past few years. As my mobility has deteriorated the advice and guidance provided by the knowledgable staff on the variety of aids available has
Greatly contributed to easing my discomfort.
Wheelchair purchase
We were very happy with the service we received from Sonia, would recommend you all to anybody who requires assistance with any disability products, very informative
Staff at Fen Mobility were so very…
Staff at Fen Mobility were so very helpful. They advised in choice of wheelchairs and other equipment.
Delivery was efficient. I highly recommend them!

Réponse de Fen MobilityCentre
Holiday hiccup.My husband and I had just started our…
My husband and I had just started our holiday in Wicken when our IGO electric wheelchair control panel fell off and it needed tools to fix it. I called Fenn Mobility which was the nearest to us and we were told to bring it straight over. Arthur was so helpful and managed to fix it for us. Without his help and kindness our holiday would have been a disaster. THANKYOU ARTHUR.

Réponse de Fen MobilityCentre
Excellent customer service
Excellent customer service. We took mum's rolator to have its brakes repaired. It was done within 24 hours and we were loaned free of charge a replacement while awaiting the repair. Professional, efficient, helpful, knowledgeable and friendly service, thank you.

Réponse de Fen MobilityCentre
Highly recommend.
Myself & my mum visited the store after finding it on google. We were pleasantly surprised when we arrived. There was a good amount of stock to have a look at new and preloved. We were greeted by two friendly ladies who went out of their way to help us. My mum didn’t really know much about mobility scooters but they were very knowledgeable and patient with her & genuinely cared rather than just trying to sell to us. Would highly recommend this place if your looking for a mobility scooter.
Thank you!

Réponse de Fen MobilityCentre
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