Fen MobilityCentre Avis 55

Fen Mobility Centre have gone above and beyond my expectations. They were able to advise on suitable equipment for my Uncle’s needs. Fen Mobility Centre took demonstration models to the care home so that my Uncle could try out the new chair and wheelchair. Staff are friendly, efficient and knowledgeable. Communication is very good and I have been kept well informed.

From the time I made a call to the time I went in to view the chair I was interested in, the staff I spoke to and saw were so very friendly and helpful.
Gave me all the details I required and gave me the time to decide. Am very pleased with my chair which was delivered next day by two very helpful guys who positioned the chair just where I wanted, cant fault them. The chair is brilliant too

The loveliest place, I took my nan to get a walker and wheelchair and we had a lovely lady help us to choose and let us walk all around to try them out. We also tried a few chairs and we will definitely be going back to get one in a few weeks!!! Thank you so much 🩷 They deserve all the business🩷

It all started when I came suddenly disabled and I needed some help with my long awaited up coming holiday. Sonia and Jo sorted me out with a shower stool and other bits, non judgmental, extremely professional and compassionate. Everything was a fantastic price and the service was faultless.
When I was ready to buy an electric wheelchair I made sure to go back. A quick friendly chat on the helpful online chat and I organised an appointment to my convenience and Sara and Sonia made the experience fantastic. They are very knowledgeable, will help pick a chair with your needs and budget in mind and they even considered my husbands needs due to him caring for me.
After service was also fantastic, the personal touches and keeping in touch about my purchase (wasn’t just the chair, some other bits to make me independent) and my own personal journey.
I thought I may have a had a slight issue with my new chair, I contacted them and a sweet gent called David came to my property, took it away and back the next day so I wouldn’t be without it long. Just needed a tyre pump up. Absolutely no issues, local friendly people and I will always use them for any need I have!!!
Well done Fen Mobility - a safe and trusted service and us as a repeat customer every time - feeling confident everything can be handled!

I know its on their radar but the showroom is fantastic just needs an automatic door - the lovely people are positioned so well they can see us entering and get the door in time for us a interim solution!!

Very helpful member of staff

A lovely big showroom which was nice and warm. We had a lovely advisor who came out to greet us. She showed us the rollators and I was able to try some out. She obviously had knowledge and experience, which is what I needed. We were looking to buy a scooter bag and cover which she helped us with. A great experience!

A critical diagnosis of a loved one took me to the fen mobility centre today. The staff were kind, knowledgable, supportive and able to advise on immediate and future needs. A very positive experience.

Sara demonstrated excellent compassion and professionalism throughout the demonstration. She clearly explained the mechanisms of the recliner chair to our service user and took time to compassionately discuss the benefits with the service user’s wife. Sara patiently allowed the service user time to process all the information, respected their decisions, and thoughtfully offered alternative options and additional time where needed. Both service users are now enjoying sitting comfortably in their reclining chair, spending more quality time together.

Very friendly professional service.
Huge range of stock at affordable prices

Fenn Mobility were very responsive to my initial query. They agreed to visit with chairs. Gave an exact time. Assessed the needs and delivered 2 chairs, as agreed.
The chairs are being used and are appropriate for thrill needs.
Definitely recomnend

Our visit to the new showroom was very good. Jo, our assistant, was extremely helpful and informative. She listened and explained to my elderly Father attentively. Having seats to sit on whilst dealing with the purchasing is also extremely helpful. Thank you Jo.

Excellent help from Sara.
Already have robust motorised wheelchair for outside and a lighter version indoors but wanted a light wheelchair to get from stair lift to bedroom and shower as had fall when using rotator. Sara so professional and pleasant. Took careful measurements and advised on different products. There was no pressure to buy and I was given plenty of time to try out the wheelchairs and practice negotiating tight bends and getting into and out of chair. She also gave some useful advice to my husband on different weights of chairs. I’m delighted with the chair I bought which gets me around upstairs safely.

Could not have been more patient and helpful

I needed ramps for a wheelchair, I was impressed with the help and suggestions I was given and bought a pair. I certainly recommend a visit.

We had two recliner chairs delivered. The two men delivering were polite and helpful . They removed the old armchairs first for us before setting up the new. They made sure all worked property before leaving. A great service !

Lovely kind understanding staff, everything ready to try out, very helpful .would recommend 100% we are so lucky to have this shop in Ely, Thank you

Fabulous. Very easy process to hire a wheelchair. Friendly staff . Will ddefinately use again. Thank you.

Fen Mobility could not have been more helpful when finding an electric wheelchair for my 97-year-old aunt. Their wonderful engineer, Kevin, came out twice to the house with different types of wheelchair. (The second time we paid a small delivery charge but the first time was free.) This allowed my aunt time to try out the wheelchair around the tight corners of her cottage.

Fen Mobility Centre are amazing and Sara, Sonia, Jo and Lucinda are so helpful. I have brought many aids from here and I have recently purchased a Robooter E60 all terrain powerchair. I am so thankful for Fen Mobility Centre and I feel like part of the family when I go to see them. Amazing company and highly recommend.

We collect urgent supplies for those in need in Ukraine. Massive thank you to Fen Mobility Centre for kindly fixing a donated wheelchair that had a broken hand brake lever.

Plus donating some other supplies they had in the showroom also.

Simple things like this really change lives and allow people with mobility issues the freedom they so desperately need.

Thank you to the team at Fen Mobility Centre!

#WeStandWithUkraine