Festival Republic Avis 

Terrible - applied for access arrangements months in advance and it’s now less than a week before the event and I have no idea if I can go or not as they haven’t replied to my access request. Have sent two emails to ask for an update, called twice (got voicemail both times) and sent a request via the online form. Absolutely terrible. Wishing I’d not bought a ticket as I’m so anxious about if I’ll be able to go or not and if I need to book transport and everything else that it’s been taking over my thoughts for the last couple of weeks. They have no idea how to support neurodivergent people with access requests and should not offer a service they cannot fulfill.

Awful company, driven by greed. Throwing perfectly good tents into the rubbish when they could be donated to those who have lost there accommodation. Shame on them altogether. Money talks.

Hired a transphobic/homophobic shuttle bus driver (who owned the main taxi company during event) at an event where most of the performers where drag queens.. absolutely shocking! All sorts of unprovoked abuse was hurled around during the entire Wilderness event.. terms I can't even share on here as they are so un PC. After seeing their boss do this, all the taxi drivers soon followed. This left the drag queens exposed to huge amounts of verbal abuse, mockery and more.

These guys don't keep any sort of complaint logs, so despite me passing this on to multiple people in event... nothing will get done.

A genuine disgrace.

Attended a festival in Crystal Palace park in July.

1) No shaded areas provided at all, in the middle of the hottest summer on record . Only way to escape the blazing heat was sheltering behind bins/signs etc. There was some tree cover, however that was only for 'VIPS' and we had to pay in order to get there.

2) No access to drinking water. The water from the provided fountains was literally like bath water. It was horrendous.

3) x1 Drinks tent to cater to thousands of people. There were 60+ min wait times just for bottled water, largely stood directly in the sun.

4) £6+ each for TINS of Budweiser. It's £15 for x18 in the Tescos 2 minutes walk away!!!

I have emailed/called Festival Republic roughly 15 times and yet to receive an acknowledgement, let alone an apology.

Disgusting, I didn't think companies would be able to run like this in 2022.

If I could this company -100 I would appalling have no clue on disability pure shocking the way they are so disorganised and treat disabled can’t believe they go under the bbc weekend
Verbally abused discriminated put through appalling less favourable treatment

Awful company which I experienced from the Liam Gallagher Knebworth concert. 3 hours to get out of the car park 1 member off staff to wave them out . 2 hours moved 10 meters . I had to sleep for an hour to let the traffic chaos calm down . The organisers want to be a shamed obvs purse strings over staff allocated numbers and safety. Also not enough vendors for food !!

Impossible to contact, they’ve authorised a PA carer’s request for a disabled person attending an event with the wrong date & have stopped replying to any messages sent to have this corrected?
Also the telephone number they have in their website does not get answered & any cal back requests are not responded to?
I’m beginning to think nobody is manning their office to respond to any requests

having already put the midlands at risk of a COVID spike with their immature download pilot money grab, this $7 billion debt ridden desperado company has now run Reading and Leeds with their sister company Festival Republic, with insufficient security protocols resulting in a girl losing her finger.