There was an issue with one of the items purchased but the customer service was spot on and the problem was resolved quickly. Super quality product and 5 star communication. Would recommend.
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Excellent lights with a rubber weather sealing gasket around each bulb. Add a plug in dimmer and you can set the level easily. The bulbs have also lasted extremely well. Good company, swift delivery... Voir plus
L'entreprise a répondu
Wanted to re-order 4 sets of lights. O add to our existing set. Spoke to the gentleman and explained I don’t have the boxes anymore. Gave a few details and hey presto he got the original order from ov... Voir plus
L'entreprise a répondu
Festoon lighting for 365 days per year outside use - appears very solidly constructed with proper sprung contacts in the bulb holders and good seals around the led bulbs I purchased separately for the... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de luminaires
- Concepteur d'éclairage paysager
- Fournisseur d'ampoules
- Magasin d'ameublement d'extérieur
Écrit par l'entreprise
Our mission is to provide high quality Festoon Lighting systems to brighten any event, business or home. Made in the North West of England, our fantastic range of indoor and outdoor lighting features our own brand of high quality made to measure festoon lighting, as well as easy to install connectable sets from market leading brands. Specialising in bespoke work, we pride ourselves on our customer service to ensure we can design a festoon lighting system that meets your exact requirements.
Coordonnées de contact
Astley Lodge, 2 Queens Road, PR7 1JU, Chorley, Royaume-Uni
- +44 (0)1257 795186
- info@festoonlighting.com
- festoonlighting.com
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Easy to use web and quick delivery
Really helpful customer service and…
Really helpful customer service and great product, really pleased with lights and would definitely buy from again
Great company to use
Great company to use, have had problems but the company sorted it out without any worry, I would recommend to everyone
Decent well made fairy lights.
Excellent service and products
Excellent service and products
Excellent service and products, very happy with purchase of drop festoon lights
Great product - great service.
Great advice and service before I'd even made a purchase; honest and helpful. The lights are great. Well made, tough and made to last. I recommend you buy the bulbs here too - you need the right ones to ensure they are waterproof (I nearly bought the wrong ones elsewhere).
You might find cheaper lights, but none of them match the quality of these.
Very happy with the product and the great customer service.
Have ordered before & product always…
Have ordered before & product always top quality, equipment arrived the next day after ordering
Really helpful company and very…
Really helpful company and very gorgeous lights which have brought some magic to our garden.
No VAT invoices...only upon request
Selecting and paying for the products is very easy. I have spoken to staff on the phone and there always very helpful. The only downside is that due to me making business purchases I require a VAT invoice. Which means everytime I do make a purchase I have to email to request a invoice because these aren't automatically produce. As I have made quite a few purchases recently it gets quite frustrating at times especially when its common practice all of my other suppliers to be automatically produced an invoice.
Festoon. Made in the UK
This is the second set of lights from Festoon for me (an Electrician). the quality of the kit is very good, and the order process is simple with a fast delivery. Great!
Good company
I ordered some outdoor lighting which were delivered very efficiently. Those lights developed a fault some months later - and Festoon lights very quickly acknowledged that there was a problem with the particular set and replaced them very efficiently with what seems to be a better design. Excellent response.
Excellent service, excellent product.
Festoon Light answered all my queries via telephone before my purchase. With very limited knowledge, I described the outside set up I was hoping to achieve and they advised accordingly. They sped up the ordering/delivery process due to my specific requirements and in all aspects were very helpful. The lights & bulbs arrived the very next day as promised and I was not disappointed with the product. Exactly as described. I would highly recommend this company and would without doubt use again for any further outdoor lighting projects.
I LOVE my festoon lights!
I have used this company a couple of times. Originally I called the company as I wasn't sure which lighting would be best for my needs. I spoke to a gentleman called Josh and he was so helpful. Since then I have ordered extra bulbs as I learnt the hard way to put the bulbs in AFTER you hang the cable! Top tip that one!
I LOVE my lights, thank you Festoon Lighting!
Delighted with the lights
Delighted with the lights - and outstanding customer service
Very impressed with Festoon customer…
Very impressed with Festoon customer service and Josh's honest and helpful advice. They made sure we had our lights working brilliantly. Thanks, would definitely recommend.
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