There was an issue with one of the items purchased but the customer service was spot on and the problem was resolved quickly. Super quality product and 5 star communication. Would recommend.
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Lisez les avis des autres
Excellent lights with a rubber weather sealing gasket around each bulb. Add a plug in dimmer and you can set the level easily. The bulbs have also lasted extremely well. Good company, swift delivery... Voir plus
L'entreprise a répondu
Wanted to re-order 4 sets of lights. O add to our existing set. Spoke to the gentleman and explained I don’t have the boxes anymore. Gave a few details and hey presto he got the original order from ov... Voir plus
L'entreprise a répondu
Festoon lighting for 365 days per year outside use - appears very solidly constructed with proper sprung contacts in the bulb holders and good seals around the led bulbs I purchased separately for the... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de luminaires
- Concepteur d'éclairage paysager
- Fournisseur d'ampoules
- Magasin d'ameublement d'extérieur
Écrit par l'entreprise
Our mission is to provide high quality Festoon Lighting systems to brighten any event, business or home. Made in the North West of England, our fantastic range of indoor and outdoor lighting features our own brand of high quality made to measure festoon lighting, as well as easy to install connectable sets from market leading brands. Specialising in bespoke work, we pride ourselves on our customer service to ensure we can design a festoon lighting system that meets your exact requirements.
Coordonnées de contact
Astley Lodge, 2 Queens Road, PR7 1JU, Chorley, Royaume-Uni
- +44 (0)1257 795186
- info@festoonlighting.com
- festoonlighting.com
4,8
Excellent
221 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Absolutely amazing company
Absolutely amazing company, great customer service and brilliant products
17 novembre 2023
Réponse : Festoon Light
Thank you as always, Gary. We really apprecaite your kind words and you are a great customer too!
great product
great product, superb quality, definitely commercial rather than domestic grade
8 novembre 2023
Réponse : Festoon Light
Thank you very much for your kind review. Our festoon is certainly made to last the British weather. We hope everything has gone well with your installation. If you need anything else from us please do not hesitate to contact us
Super efficient service !
Super efficient service from ordering to installing... our lights looked amazing in our woodland over Halloween.. well worth the money...
23 octobre 2023
Réponse : Festoon Light
We really apprecaite you taking time to review our service and products. It means a lot to small business like us! Thank you! We are pleased that your lights look great, if you need anything from us please let me know. Josh
Makes chores easier,with thise light that I…
I'm very pleased with the light that I ordered, it's a nice soft light, but bright enough to light up the area between my 2 stables, which I need now that the evenings are getting darker, it was also a good price.
19 octobre 2023
Réponse : Festoon Light
Thank you very much for your review! We are pleased that you like your lights. If you need anything from us please let us know. Josh
Exceptional Customer Service
Exceptional Customer Service - the bulbs ordered with the lights out of stock so loaned alternatives until correct ones arrived to ensure we covered the event.
Very good build quality
5 octobre 2023
Excellent service from Josh
Excellent service from Josh
Bespoke festoon supplied within 3 days. Top quality product
4 octobre 2023
Brilliant great quality, ordered three lots
Lights are amazing and look beautiful when on. Customer service very good as well can’t complain at all
11 septembre 2023
Festoons
Fantastics lights very high quality! Would recommend to anyone who’s thinking of buying, you will not be disappointed. They look great!
Thanks
3 septembre 2023
Réponse : Festoon Light
Thank you for your kind words! We are so pleased that your looks are good. If you need anything else from us please just let us know
Lights are bright and look amazing
Lights are so Bright and look amazing. Was a bit fiddly getting them working as they need to be very tight in place.
Great customer service.
22 août 2023
Réponse : Festoon Light
Hi Theresa, thank you for your kind review. Yes we got there in the end and i am very pleased that they look great for you.
As before, if you need anything please do not hesitate to contact us! :)
Réponse : Festoon Light
Thank you Chris, this is much appreciated!
Good company to deal with
Item arrived on time and well packaged. Haven’t opened the box yet
2 août 2023
Great company
Great company, alway use them for out clients when it comes to Festoon lighting!
18 juillet 2023
Réponse : Festoon Light
Thank you Hendrik, we really appreacite your kind words and loyalty to us. Whnever you need anything please just let us know. Josh.
Very helpful and knowledgeable
I was finding it impossible to get an extension cable for my current lights bought elsewhere. Festoon Lighting were incredibly helpful and managed to find the part I needed. It was only a small purchase but I’ll definitely use them again when hopefully I can repay their great support.
13 juillet 2023
Réponse : Festoon Light
Hi Ben, thank you for taking time to review our service with your kind words! We really apprecaite that. We will always help where we can. If you need anything from us please let me know. Thanks again! Josh
Great company to buy from
Great company to buy from. Excellent customer service and lightning fast delivery times
12 juillet 2023
Réponse : Festoon Light
Thank you, Gary. Your kind words mean a lot to us!
Great company, would highly recommend..
Order process was simple.
Communication from the supplier was faultless.
There was a delay of a few days in receiving my order and without any request from me, I was given an extra discount.
The product looks to be well made and top quality.
I will be definitely using them again.👍
11 juillet 2023
Réponse : Festoon Light
Thank you! This is a great review and we are incredibly greatful to you for it. If you need anything else from me please let me know and we help you as we did before!
Kind regards, Josh
Josh was very helpful and got me…
Josh was very helpful and got me exactly what I needed at a good price. Would definitely recommend.
9 juillet 2023
Réponse : Festoon Light
Ollie, thank you for your kind words. I really appreciate them. Josh
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