Very easy to place an order, great prices and very speedy tracked delivery. Will definitely shop with them again.
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Lisez les avis des autres
Ordered some crocs which are known for sizing issues. Prompt delivery, however, the crocs were too big but had to pay a fiver to return them. I'm not prepared to order another size and have the potent... Voir plus
Very fast delivery however needed to change size as were too small, even though normal size however they don’t do exchanges. So you have to return, then re order again so too much hassle so will order... Voir plus
L'entreprise a répondu
I purchased some hush puppies boots through Freeman Willis and Hardy in October. Unfortunately one of the boot soles has collapsed - letting in water. Freeman Willis and Hardy we were quick to reply t... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Freeman Hardy & Willis is a British footwear company. Formed in 1875 being named after three of the original directors of the company, the Russian shoe maker William Freeman, Arthur Hardy and Frederick Willis. By the early 1990's stores totalled 540 branches in the United Kingdom. However, Freeman Hardy & Willis now operates exclusively online, stocking a huge range of brands such as Skechers, Hunter and Clarks. At Freeman Hardy & Willis there is something for all of the family with a variety of Women's, Men's & Kids'. Be spoilt for choice with the selection of products ranging from Trainers, Boots & Sandals to Bags, Sunglasses & Clothing. Shop now at fhwbrands.com and receive 15% off your first order when you sign up to emails as well as free saver delivery on orders over £50.
Coordonnées de contact
Units F-G, GL2 4PH, Gloucestershire, Royaume-Uni
- 01452 886210
- info@fhwbrands.com
- fhwbrands.com
4,0
Bien
212 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 7 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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£3.99 P&P and £4.99 to return because…
£3.99 P&P and £4.99 to return because they were too big.. Won't be buying online from FHW again!
24 juin 2026
Avis spontané
Product as advertised
Product as advertised. Measurement guide very useful. Prompt delivery. Item well packaged and returns details well explained.
Quality of boots seems very good.
25 mai 2026
Perfect shopping experience..
Quality footwear, easy to use website, package arrived quickly, couldn't ask for more. Thanks.
25 mai 2026
Great pair of skechers trainers
Great pair of skechers trainers, good price, quick delivery, happy customer!
25 mai 2026
Would rate them nil if possible
Would rate them nil if possible. Ordered a pair of shoes for a wedding I was attending and paid for next day delivery. Royal mail/parcel force failed to deliver on time for no reason and FHW Brands ignored my email. Rubbish
27 mai 2026
Avis spontané
Fabulous customer care thank you
21 mai 2026
Avis spontané
Great Customer Service
Great customer service with prompt email responses. Great product selection, fast order processing and delivery with Royal Mail. Happy customer!
15 mai 2026
Avis spontané
AWFUL RETURNS
Due to crocs poor sizing (US size shows on sole), I had to return a pair. I was charged for the DPD return and then I had to wait THREE WEEKS for a refund?? I'm still waiting. Disgraceful! I will never shop here again.
2 avril 2026
Avis spontané
No quality control done before sending item
I ordered a pair of Birkenstocks, they arrived with glue on the front and side. They cant have been checked prior to dispatch, disappointing especially as they were £70 (and that was in the sale.) I couldnt do an exchange and had to send the faulty pair back and wait for a refund before ordering again.
24 avril 2026
Love these pumps
Love these pumps.
Heavy with fabulous support in the heel and arch area.
25 avril 2026
Delivery was quick
25 avril 2026
Very quick delivery of Birkenstock…
Very quick delivery of Birkenstock shoes, original ordered direct from Birkenstock but they cancelled my order thankfully 😂 as I paid a fraction of the price and got quicker delivery 🚚. Highly recommend
9 avril 2026
Avis spontané
Speedy delivery and good prices
25 mars 2026
Excellent product,one happy customer!
The items I wanted were competitively priced on your website so I ordered them from yourselves as they were the cheapest I could find for the exact product I desired. They arrived well within time of the estimated delivery. Product was excellent when received. One happy customer!
28 mars 2026
Great price
25 mars 2026
First order with this company and order…
First order with this company and order not received by me.
States delivered on 14.03.2026 and we were away on the 14th and 15th.
Return home and unable to locate the delivery.
Asked neighbours but nothing.
I contacted the company about this and asked for my money back due to non receipt of the order still waiting for a refund!
I will never use this company again nor recommend.
Really bad customer service!
16 mars 2026
Avis spontané
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