Placed my order and my items arrived super quick, which I wasn't expecting at all. The outfit I ordered was just as described. Great quality material, beautiful embroidery and the fit was perfec... Voir plus
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Lisez les avis des autres
I have ordered from filhaal many times and I am always happy with my order. The dresses are stunning and as shown on the website. The customer service is amazing and the responses are very quick whene... Voir plus
I ordered Dazzlyn from Filhaal, and I must say I'm so happy with my purchase! The delivery was fast, and the quality is excellent. I'm really impressed with both the product and the service. Definitel... Voir plus
Returned two suits a month ago, no update on return no email about return being received. I reached out and they said they can’t find it, I sent them proof of sending it through post office and still... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
At Filhaal, we make it our priority to provide for our customers the best shopping experience with a variety of options to choose from including Sana Safinaz, Afrozeh, Azure, Asim Jofa and much more, at Filhaal we believe in originality, good quality and fair pricing in clothing which gives us the edge.
Coordonnées de contact
102 Queens Road, HX1 3XY, Halifax, Royaume-Uni
- 07983133698
- support@filhaal.com
- filhaal.co.uk
4,1
Bien
195 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very happy with my garments
23 décembre 2024
Réponse de Filhaal Clothing
Dear Iqbal,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
Not happy with the service
Not happy with the service. First of all I received the wrong size and then still waiting because they were getting me connected to someone to get my package which was sent to wrong person. However, when I asked for proof because I did sent one before sending out they stopped replying back to me. Cannot refund either I m very disappointed with everything. False assurance to customers is completely unacceptable. I ordered M and they send me XL
12 janvier 2025
Réponse de Filhaal Clothing
Hi,
Thank you for taking the time to share your experience with us. We’re truly sorry to hear that things didn’t meet your expectations.
We sincerely apologise if any incorrect items were received. As this was an international order, we do require confirmation and supporting evidence from both sides to properly investigate the shipment.
Please kindly email us at support@filhaal.co.uk so our team can assist you further and resolve this for you.
Kind regards,
Filhaal Team
Good style also provided excellent…
Good style also provided excellent services . I’m happy with your brand of cloths.
8 janvier 2025
Réponse de Filhaal Clothing
Dear Farah,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
Online customer
Online customer. Loved the outfit, great quality and customer service. Definitely recommend!
2 janvier 2025
Réponse de Filhaal Clothing
Dear Niomi,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
I would give 5 stars
I would give 5 stars, the material of the dress, fit and and design everything was amazing. They delivered in only one day.
It's the second time I ordered from them and I really like the quality and customer service.
9 janvier 2025
Réponse de Filhaal Clothing
Dear Happy buyer
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
Filhaal shopping experience
Brilliant service from start to finish.
Easy replacement for an out of stock item and easy return for an item that was not suitable for our needs.
Suits are very reasonably priced and up to date in terms of latest designs and fashion trends.
23 décembre 2024
Réponse de Filhaal Clothing
Dear Tasneem,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
Great customer service
Great customer service, rapid delivery and lovely outfits reasonably priced !
31 décembre 2024
Réponse de Filhaal Clothing
Dear Aqsa,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
Loved the outfit it was beautiful
Loved the outfit it was beautiful. Just wish there was a size XS as the small was very loose, however managed to pin it. Beautiful quality!!!
24 décembre 2024
Réponse de Filhaal Clothing
Dear Maria,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
Bought some garments for my wife &…
Bought some garments for my wife & family. The delivery arrived quickly & garments was good also.
23 décembre 2024
Réponse de Filhaal Clothing
Dear Shakeel,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
The suit is actually nice
The suit is actually nice. Ordering and collecting straightforward. The only issue I have is that the kameez is a lot shorter than pictured on the model, which is quite disappointing. It was pictured as mid calf but is actually knee length so quite a difference. Pictures of the actual suit should be used and that way you know what you're getting.
24 décembre 2024
Réponse de Filhaal Clothing
Hi,
Thank you for taking the time out to share your experience with us, we are really sorry to hear your experience was not the quality you expected, at Filhaal we take pride in providing best customer service and customer feedback is extremely valued.
Please could you kindly email us on support@filhaal.co.uk so we can help you further
kind regards,
Filhaal
So happy with the fit and the quality…excellent
So happy with the fit and the quality of my suit! Thank you😊
16 décembre 2024
Réponse de Filhaal Clothing
Dear Sunjeeda,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
Great quality and great outfits!
Great quality and great outfits!! Stiching is what keeps me coming back lol they are also very quick to respond to questions. I have so many outfits from them, can’t wait to try on my new one that just came in!
6 décembre 2024
Réponse de Filhaal Clothing
Dear Shabina
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
Amazing clothes
Amazing clothes, feels refreshing to have a Pakistani company with good standards of clothing & professionalism.
11 décembre 2024
Réponse de Filhaal Clothing
Dear safa,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
Réponse de Filhaal Clothing
Dear Madiya,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
Réponse de Filhaal Clothing
Dear Uzma,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
Communication and refund given back…
Communication and refund given back fairly and quickly didn’t receive items due to lack of courier other than that complaint taken to note straight away
1 novembre 2024
Avis spontané
Réponse de Filhaal Clothing
Dear Shakeela,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
Réponse de Filhaal Clothing
Dear Jamil
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
Ordered online and was kept updated for…
Ordered online and was kept updated for delivery. It was delivered on time. Happy with customer service.
28 novembre 2024
Réponse de Filhaal Clothing
Dear Haseeb
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
Great service and quick delivery
28 novembre 2024
Réponse de Filhaal Clothing
Dear Asiah,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
Filhaal is a great place for Asian clothing
I’ve shopped from Filhaal many times, every single dress I’ve ordered has been amazing and I always get compliments when I wear them.
Customer service from Filhaal is also great, they communicate well if there’s a problem with an order and try to resolve any issues. Filhaal is always my first choice when shopping for Asian clothing.
15 novembre 2024
Réponse de Filhaal Clothing
Dear Rujina
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
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