Filhaal Clothing Avis 

195
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Placed my order and my items arrived super quick, which I wasn't expecting at all. The outfit I ordered was just as described. Great quality material, beautiful embroidery and the fit was perfec... Voir plus

Noté 5 sur 5 étoiles

I have ordered from filhaal many times and I am always happy with my order. The dresses are stunning and as shown on the website. The customer service is amazing and the responses are very quick whene... Voir plus

Noté 5 sur 5 étoiles

I ordered Dazzlyn from Filhaal, and I must say I'm so happy with my purchase! The delivery was fast, and the quality is excellent. I'm really impressed with both the product and the service. Definitel... Voir plus

Noté 1 sur 5 étoiles

Returned two suits a month ago, no update on return no email about return being received. I reached out and they said they can’t find it, I sent them proof of sending it through post office and still... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements
  2. Boutique de robes
  3. Styliste de mode
  4. Magasin de vêtements pour femmes

Écrit par l'entreprise

At Filhaal, we make it our priority to provide for our customers the best shopping experience with a variety of options to choose from including Sana Safinaz, Afrozeh, Azure, Asim Jofa and much more, at Filhaal we believe in originality, good quality and fair pricing in clothing which gives us the edge.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

195 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,1

Tous les avis

(195)

26 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Easy to order & safe

Easy to order & safe. They have good variety of designers & most of all the products are ORIGINAL, which I find a lot of uk Pakistani brands are lacking! I don’t mind paying the price, but the details are important for me, so well done!

28 novembre 2024
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Réponse de Filhaal Clothing

Dear Taskeen,

We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.

Kind Regards,
- Filhaal

Noté 5 sur 5 étoiles

Good packaging & standards

Good packaging & standards. Arrived on time for my birthday event. Thank you so much team Filhaal

29 novembre 2024
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Réponse de Filhaal Clothing

Dear Ali,

We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.

Kind Regards,
- Filhaal

Noté 5 sur 5 étoiles

Exceptional service

Exceptional service. Stylish, high quality clothing. I’d totally recommend Filhaal to all my fellow fashionistas.

23 novembre 2024
Avis spontané
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Réponse de Filhaal Clothing

Dear Shamaila,

We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.

Kind Regards,
- Filhaal

Noté 5 sur 5 étoiles

There clothes are very nice

There clothes are very nice. The customer service was really good. Really happy with the service & experience, will be recommending to my family and friends

28 novembre 2024
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Réponse de Filhaal Clothing

Dear Ifsah,

We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.

Kind Regards,
- Filhaal

Noté 5 sur 5 étoiles

Excellent service

Excellent service. The clothes were exactly as shown online and good quality. And the delivery was super fast

25 novembre 2024
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Réponse de Filhaal Clothing

Dear Am,

We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.

Kind Regards,
- Filhaal

Noté 5 sur 5 étoiles

Good service

Good service

10 octobre 2024
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Réponse de Filhaal Clothing

Dear sakina,

We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.

Kind Regards,
- Filhaal

Noté 5 sur 5 étoiles

5 stars

5 stars, good quality cloth

27 novembre 2024
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Réponse de Filhaal Clothing

Dear aaliyah

We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.

Kind Regards,
- Filhaal

Noté 5 sur 5 étoiles
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Réponse de Filhaal Clothing

Dear Hina,

We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.

Kind Regards,
- Filhaal

Noté 5 sur 5 étoiles

Review

Amazing service and very fast delivery. Love the outfit I received. Highly recommend!

7 novembre 2024
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Réponse de Filhaal Clothing

Dear Madeehah,

We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.

Kind Regards,
- Filhaal

Noté 5 sur 5 étoiles

Favourite place to shop

Amazing shopping experience. Loved the variety of clothing. Staff was very helpful and welcoming answered any enquiries i had.

7 novembre 2024
Avis spontané
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Réponse de Filhaal Clothing

Dear S Bi,

We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.

Kind Regards,
- Filhaal

Noté 5 sur 5 étoiles

Amazing service

I’ve recently purchased from here online and the service was amazing. I got my package on time and the quality of packaging was good. I would recommend purchasing from here because they do not disappoint and help with the customer satisfaction.

1 novembre 2024
Avis spontané
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Réponse de Filhaal Clothing

Dear Asifa,

We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.

Kind Regards,
- Filhaal

Noté 5 sur 5 étoiles

The company have friendly helpful staff…

The company have friendly helpful staff and they have excellent customer service, with a variety of good quality clothing.

12 novembre 2024
Avis spontané
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Réponse de Filhaal Clothing

Dear Amen,

We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.

Kind Regards,
- Filhaal

Noté 5 sur 5 étoiles

Had a great experience with Filhaal!

Had a great experience with Filhaal. The descriptions of the outfits actually matched the outfits for once! What you see online is what you get with these guys. The size guide was really useful and was true to size. Would definitely recommend!

5 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Good quality clothes and original

Good quality clothes and original. Good pricing and great to have something local that offers this.

11 novembre 2024
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Réponse de Filhaal Clothing

Dear Hazra,

We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.

Kind Regards,
- Filhaal

Noté 5 sur 5 étoiles

Very speedy delivery

Very speedy delivery, literally received the next day after ordering!

2 novembre 2024
Avis spontané
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Réponse de Filhaal Clothing

Dear Aisha,

We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.

Kind Regards,
- Filhaal

Noté 5 sur 5 étoiles

Great quality clothes

Great quality clothes, always on point with there stitching, and as advertised.

26 septembre 2024
Avis spontané
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Réponse de Filhaal Clothing

Dear Shazia,

We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.

Kind Regards,
- Filhaal

Noté 1 sur 5 étoiles

SCAMMERS

I bought clothes from filhaal online website and the dress did not turn out how I expected. In the picture the dress had pearls on the dress and scarf and I love the dress so I bought it thinking what I see in the picture that's what I will receive and i wanted to give this company a chance. They have a disclaimer that beeds and tassels are not guaranteed. However, this is misleading.
There is it difference between not guaranteed and not going to have anything totally. When I paid £80 plus shipping I should receive what I see. Filhaal said to me that this how the dress come direct from Pakistan. And it's not our fault. Well I'm not paying pakistani price I'm paying UK prices so why should I not have high standards. There was a design on the trousers in the picture and the trousers that came to me where simple with a yellow stain. Filhaal said that they post videos on Instagram to show customers what the clothes will look like. And I tried to find my dress on Instagram. And it was not posted at the time. However, looking at other dresses, you can see that beads and tassels are on the clothes. After discussing my dress Filhaal posted a video showing what the dress looks like without beeds and tassels. I got my refund for my clothes I had to send a second email for shipping cost. I don't believe they should only refund the dress payment when the fault is there's. Don't bother with this company. I ordered my dress 2nd September and delivery was ment for 3rd to 5th September I received my dress 12th September and I had an event on the 15th September. Not woth the time or hassle

12 septembre 2024
Avis spontané
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Réponse de Filhaal Clothing

Hi, sorry to hear of your experience, we understand your experience wasn’t of satisfactory. We do try our best to showcase videos & mention in our product disclaimer to avoid any possible inconvenience.

Please kindly email us on feedback@filhaal.co.uk, so we can assist you further.

We apologise again if we couldn’t meet your expectations.

Kind regards
- Filhaal

Noté 1 sur 5 étoiles

Not Recommended

The dress quality is disappointing, and their return service is the worst I have experienced.

7 juillet 2024
Avis spontané
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Réponse de Filhaal Clothing

Hi,

Thank you for taking the time out to share your experience with us, we are really sorry to hear you’re experience was not of the quality you expected, at Filhaal we take pride in providing best customer service and our customer feedback is extremely valued.

Please could you kindly email us on support@filhaal.co.uk, so we can help you more further.

Kind Regards,
- Filhaal

Noté 5 sur 5 étoiles

If you are hesitating, don't! These suits sell fast :)

I have been an online only customer for a while now with Filhaal. I absolutely love the service.

Don't hesitate to place an order. I have found the garments are always beautiful in detail, top quality fabrics & amazing in colours. They are genuine branded garments. There is always something for everyone. I love the sizing too. And value for money.

I have had really good Customer Service when I have changed my mind about a suit & returned it. I got a full refund, no extra hassles, I posted it & I got the money in my account. Or if I wanted another suit, and it was later available, after I had done a big order, it was again no problem. Really really quick deliveries too, in a matter of a few days, or even next day and that matters as I have never opted to collect in person. I live out in the Midlands area.

The suits can be packed really beautifully, in nice tissue etc. so they have made really lovely, thoughtful gifts. And recipients have been so happy/very complimented upon wearing Filhaal clothing. And the sale make it even better value for money. Suits sell really quickly in popular sizing. And the range is being updated all the time. I love that. Zeb gives a really personalised service. And he goes above other Asian clothing stores, to ensure the happiness of his customers. I will definitely be shopping online with them again soon in sha Allah.

6 juillet 2024
Avis spontané
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Réponse de Filhaal Clothing

Dear Rushi,

We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.

Kind Regards,
- Filhaal

Noté 2 sur 5 étoiles

Sent me the wrong size and didn't bother to reply back.

The clothes are exactly as pictured but i paid extra for my clothes to arrive for eid and it did, except they sent the wrong size. I tried emailing and calling, i even messaged on social media but i received no reply and no one picked up my call. Spoilt my eid.

14 juin 2024
Avis spontané
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Réponse de Filhaal Clothing

Hi,

Thank you for taking the time out to share you’re experience with us, we are really sorry to hear you’re experience was not of the quality you expected, at Filhaal we take pride in providing best customer service and our customer feedback is extremely valued.

Please could you kindly email us on support@filhaal.co.uk, so we can help you more further.

Kind Regards,
- Filhaal

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