Placed my order and my items arrived super quick, which I wasn't expecting at all. The outfit I ordered was just as described. Great quality material, beautiful embroidery and the fit was perfec... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I have ordered from filhaal many times and I am always happy with my order. The dresses are stunning and as shown on the website. The customer service is amazing and the responses are very quick whene... Voir plus
I ordered Dazzlyn from Filhaal, and I must say I'm so happy with my purchase! The delivery was fast, and the quality is excellent. I'm really impressed with both the product and the service. Definitel... Voir plus
Returned two suits a month ago, no update on return no email about return being received. I reached out and they said they can’t find it, I sent them proof of sending it through post office and still... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
At Filhaal, we make it our priority to provide for our customers the best shopping experience with a variety of options to choose from including Sana Safinaz, Afrozeh, Azure, Asim Jofa and much more, at Filhaal we believe in originality, good quality and fair pricing in clothing which gives us the edge.
Coordonnées de contact
102 Queens Road, HX1 3XY, Halifax, Royaume-Uni
- 07983133698
- support@filhaal.com
- filhaal.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Easy to order & safe
Easy to order & safe. They have good variety of designers & most of all the products are ORIGINAL, which I find a lot of uk Pakistani brands are lacking! I don’t mind paying the price, but the details are important for me, so well done!

Réponse de Filhaal Clothing
Good packaging & standards
Good packaging & standards. Arrived on time for my birthday event. Thank you so much team Filhaal

Réponse de Filhaal Clothing
Exceptional service
Exceptional service. Stylish, high quality clothing. I’d totally recommend Filhaal to all my fellow fashionistas.

Réponse de Filhaal Clothing
There clothes are very nice
There clothes are very nice. The customer service was really good. Really happy with the service & experience, will be recommending to my family and friends

Réponse de Filhaal Clothing
Excellent service
Excellent service. The clothes were exactly as shown online and good quality. And the delivery was super fast

Réponse de Filhaal Clothing
Review
Amazing service and very fast delivery. Love the outfit I received. Highly recommend!

Réponse de Filhaal Clothing
Favourite place to shop
Amazing shopping experience. Loved the variety of clothing. Staff was very helpful and welcoming answered any enquiries i had.

Réponse de Filhaal Clothing
Amazing service
I’ve recently purchased from here online and the service was amazing. I got my package on time and the quality of packaging was good. I would recommend purchasing from here because they do not disappoint and help with the customer satisfaction.

Réponse de Filhaal Clothing
The company have friendly helpful staff…
The company have friendly helpful staff and they have excellent customer service, with a variety of good quality clothing.

Réponse de Filhaal Clothing
Had a great experience with Filhaal!
Had a great experience with Filhaal. The descriptions of the outfits actually matched the outfits for once! What you see online is what you get with these guys. The size guide was really useful and was true to size. Would definitely recommend!
Good quality clothes and original
Good quality clothes and original. Good pricing and great to have something local that offers this.

Réponse de Filhaal Clothing
Very speedy delivery
Very speedy delivery, literally received the next day after ordering!

Réponse de Filhaal Clothing
Great quality clothes
Great quality clothes, always on point with there stitching, and as advertised.

Réponse de Filhaal Clothing
SCAMMERS
I bought clothes from filhaal online website and the dress did not turn out how I expected. In the picture the dress had pearls on the dress and scarf and I love the dress so I bought it thinking what I see in the picture that's what I will receive and i wanted to give this company a chance. They have a disclaimer that beeds and tassels are not guaranteed. However, this is misleading.
There is it difference between not guaranteed and not going to have anything totally. When I paid £80 plus shipping I should receive what I see. Filhaal said to me that this how the dress come direct from Pakistan. And it's not our fault. Well I'm not paying pakistani price I'm paying UK prices so why should I not have high standards. There was a design on the trousers in the picture and the trousers that came to me where simple with a yellow stain. Filhaal said that they post videos on Instagram to show customers what the clothes will look like. And I tried to find my dress on Instagram. And it was not posted at the time. However, looking at other dresses, you can see that beads and tassels are on the clothes. After discussing my dress Filhaal posted a video showing what the dress looks like without beeds and tassels. I got my refund for my clothes I had to send a second email for shipping cost. I don't believe they should only refund the dress payment when the fault is there's. Don't bother with this company. I ordered my dress 2nd September and delivery was ment for 3rd to 5th September I received my dress 12th September and I had an event on the 15th September. Not woth the time or hassle

Réponse de Filhaal Clothing
Not Recommended
The dress quality is disappointing, and their return service is the worst I have experienced.

Réponse de Filhaal Clothing
If you are hesitating, don't! These suits sell fast :)
I have been an online only customer for a while now with Filhaal. I absolutely love the service.
Don't hesitate to place an order. I have found the garments are always beautiful in detail, top quality fabrics & amazing in colours. They are genuine branded garments. There is always something for everyone. I love the sizing too. And value for money.
I have had really good Customer Service when I have changed my mind about a suit & returned it. I got a full refund, no extra hassles, I posted it & I got the money in my account. Or if I wanted another suit, and it was later available, after I had done a big order, it was again no problem. Really really quick deliveries too, in a matter of a few days, or even next day and that matters as I have never opted to collect in person. I live out in the Midlands area.
The suits can be packed really beautifully, in nice tissue etc. so they have made really lovely, thoughtful gifts. And recipients have been so happy/very complimented upon wearing Filhaal clothing. And the sale make it even better value for money. Suits sell really quickly in popular sizing. And the range is being updated all the time. I love that. Zeb gives a really personalised service. And he goes above other Asian clothing stores, to ensure the happiness of his customers. I will definitely be shopping online with them again soon in sha Allah.

Réponse de Filhaal Clothing
Sent me the wrong size and didn't bother to reply back.
The clothes are exactly as pictured but i paid extra for my clothes to arrive for eid and it did, except they sent the wrong size. I tried emailing and calling, i even messaged on social media but i received no reply and no one picked up my call. Spoilt my eid.

Réponse de Filhaal Clothing
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







