Its a great website for research. The Irish records, transcripts of the Roman Catholic parishes, and newspapers are excellent, as are the Military records and various sub categories. I dropped a st... Voir plus
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Lisez les avis des autres
Good coverage of Worcestershire registers. Easy to use app and on the computer. Great you can move along the filmstrip to earlier and later pages. App could be improved by allowing the same scrolling... Voir plus
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The layout and information was easy to navigate . Liked links to other family trees who seem to be searching for same relatives. Disappointed that I didn’t make contact with a family that appeared to... Voir plus
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I have had an Ancestry.com account for a year but had trouble tracking down a set of Great Grandparents. I found them quite quickly with Find My Past. The biggest trouble is I now spend way too much... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Findmypast is a homegrown family history company that helps people discover their origins. It started in the UK but now has millions of customers around the world, who use its family records to trace ancestors, build family trees and contact distant relatives.
Coordonnées de contact
185 Fleet Street, EC4A 2HS, London, Royaume-Uni
- +44 (0) 20 3326 3600
- support@findmypast.com
- findmypast.com.au
4,0
Bien
633 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
It is fairly easy to follow family lines
12 août 2024
Réponse de Findmypast
Hello Tom,
Thank you for your review of Findmypast.
We're happy to hear you have had success using Findmypast to further your research and wish you the best of luck uncovering new discoveries.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Really enjoying my return to…
Really enjoying my return to findmypast.There are many more records to access since my last visit. The newspaper archives records have certainly increased.Having uploaded my trees this time, I am finding the hint function and profile records easy to read and decipher Overall certainly enjoying g he genealogy experience.
4 août 2024
Réponse de Findmypast
Hello Erika,
Thank you for your review of Findmypast.
We're happy to hear you have been enjoying your return to Findmypast! We add new records every week so they do all add up over time!
The hints system can be a great tool to go alongside your research and maybe even uncover somethings that you were unsure of!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Great service
They responded very promptly to my request for extra seats in our Libraries for training during family history month.
6 août 2024
Réponse de Findmypast
Hello Tricia,
Thank you for your review of Findmypast.
We're happy to hear you have had a good experience with our customer support team and wish you the best of luck with all of your research!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
I started with ansetory.com and ordered…
I started with ansetory.com and ordered the dna kit, but I can see no way to bring all the details to you
24 juillet 2024
Réponse de Findmypast
Hello David.
Thank you for your review of Findmypast.
We're sorry for the confusion here, Findmypast doesn't handle DNA information at this time which is why you are unable to locate anywhere to upload your data.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Réponse de Findmypast
Hello John,
Thank you for your review of Findmypast.
We're happy to hear you have enjoyed diving into our records and wish you the best of luck with your research!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Find my Past trap Unable to access after second day of…
Unable to access after second day of free trial.
Cant even get in to cancel.
24 juillet 2024
Réponse de Findmypast
Hi Robin,
Thank you for your review of Find My Past.
We are sorry to hear you are having issues accessing the website and a member of our team will be in touch shortly to assist you further.
Kind Regards;
Findmypast
Newspaper section mixed up wanted info…
Newspaper section mixed up wanted info on relative who is in paper but it comes up something in ww1 China nothing to do with 1896 bilston although I know its in the papers
24 juillet 2024
Réponse de Findmypast
Hi Richard,
Thank you for your review of Find My Past.
I am sorry you are experiencing this issue. A member of our customer support team will be in touch in due course to request further information from you.
Kind Regards;
Findmypast
I do not see why I have to make a free…
I do not see why I have to make a free comittment when I wish to look up a person. It happens even when I have a subscription. Am I doing something wrong perhaps?
18 juillet 2024
Réponse de Findmypast
Hi Pieter,
Thank you for your review of Find My Past.
While it is free to search Find My Past, a subscription is required to view certain record sets on site. Record access varies depending on which subscription plan you have chosen. Do get in touch with our friendly customer support team who will be happy to discuss our subscription plans and pricing with you to clarify they type of access that is available on them.
Kind Regards;
Findmypast
Great source of family history data
No qualms whatsoever with recommending FMP for family history research. Both website and app are easy to use and data is of high quality.
12 juillet 2024
Réponse de Findmypast
Hi there,
Thank you for your review of Find My Past.
We are delighted you are enjoying using our site for your family history research. We will certainly pass this feedback on to our team.
Wishing you continued success on your research journey!
Kind Regards;
Findmypast
Your site is very good
Your site is very good, especially the UK records.
I would love to subscribe for full access but being on a pension I can not afford it.
I use the local library but they do not subscribe to the newspaper section. Unless I win the lotteries I will just have to do with standard membership.
19 juillet 2024
Réponse de Findmypast
Hi Paul,
Thank you for your review of Find My Past.
We are delighted to you are enjoying our site and our vast array of UK records. We do offer a free trial of our site to allow customers to explore. We also offer 1-month options which may be more affordable for you. You can see our subscription options here: https://www.findmypast.co.uk/subscribe?duration=1
We will certainly pass your feedback regarding pricing back to our team!
Best Wishes;
Findmypast
I have just started using Find My Past
I have just started using Find My Past, but I find it cluttered and not intuitive when searching. The family trees are very unattractive. I hope my experience gets better as I use the site. I would like the opportunity to give a review again in a month.
10 juillet 2024
Réponse de Findmypast
Hello Michele,
Thank you for your review of Findmypast.
We're sorry to hear you have found our website cluttered and unintuitive and will pass on your comments as feedback on your behalf.
In the meantime if you haven't already you can find our getting started and FAQ sections here:
https://www.findmypast.co.uk/blog/getting-started
https://www.findmypast.co.uk/help
You're welcome to return again in a months time and give us another review if you wish.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Réponse de Findmypast
Hello Joanne,
Thank you for your review of Findmypast.
We're sorry to hear that you have found our website harder to use than Ancestry. Have you found our FAQ and New User Guide sections?
These are both filled with hints and tips on how to use Findmypast to it's full advantage here:
https://www.findmypast.co.uk/blog/getting-started
https://www.findmypast.co.uk/help
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Ease of searching.
2 juillet 2024
Réponse de Findmypast
HI Lawrence,
Thank you for your review of Find My Past.
We are delighted you find our site easy to use and hope you continue to enjoy searching our vast array of records.
Wishing you the best on your research journey!
Kind Regards;
Findmypast
I have some trouble signing in at…
I have some trouble signing in at times, but I am still learning how to use the app.
29 juin 2024
Réponse de Findmypast
Hello Elizabeth,
Thank you for your review of Findmypast.
We're sorry to hear you have had issues with signing in, if this happens again in the future please don't hesitate to let our support team know and we can investigate this matter further on your behalf.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Find My Past can get the information you require for your family history
Find my past has the information that I require when I search for family history
6 juillet 2024
Réponse de Findmypast
Hello Kevin,
Thank you for your review of Findmypast.
We're happy to hear you have found what you're looking for and wish you the best of luck for your next searches with us!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Excellent program but tree hints needs work
In general, I think the service provided is top notch. The site is easily navigated, there are new records regularly released and the transcription accuracy is exemplary.
Recently, however, I added trees to your site and have received frequent notices potential found relatives. Very often the British individuals surfaced are associated with my tree, but the notices are very repetitive and the Canadian individuals are more of a shot in the dark. There needs to be a way for members to acknowledge, but reject, the constant flow of superfluous and irrelevant hints.
30 juin 2024
Réponse de Findmypast
Hello,
Thank you for your review of Findmypast.
We're happy to hear that you have enjoyed using Findmypast and found our records easy to navigate.
We will pass on your comments regarding hints over to the relevant department on your behalf. As it stands just now each hint has an option to accept, reject or add to pending to view again later.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Réponse de Findmypast
Hi Lynne,
Thank you for your review of Find My Past.
We are delighted you are enjoying our website and wish you continued success in your research!
Kind Regards;
Findmypast
FindMyPast records and newspapers
As a subscriber to FindMyPast for many years I find the access to records excellent. A different set of records is provided to some of the other subscription companies, in particular access to English parish registers. I also appreciate the access to digitised historic newspapers from the UK.
20 février 2024
Réponse de Findmypast
Hello Anne,
Thank you for your review of Findmypast.
We're happy to hear that you have found our records helpful and wish you the best of luck with your research!
The newspaper section really is a treasure trove of information to help paint a picture of how your ancestors were living throughout the years.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
It seems to be intuitive and has found…
It seems to be intuitive and has found a lot of connections and information which I hadn't previously known about.
16 juin 2024
Findmypast the problem solver site
Findmypast's genealogical research website, in my opinion, is the best, and only site for anyone seeking to research heir family history. With transcripts and facsimile images of actual historical records, such as Parish records, marriage banns, census returns, and more, available for scrutiny, it can alleviate any misconception actual events may otherwise be encountered. And all that for a small subscription what more does anyone want or need.
18 juin 2024
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