Findmypast Avis 

633
•
TrustScore 4 sur 5

4,0

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Noté 4 sur 5 étoiles

Its a great website for research. The Irish records, transcripts of the Roman Catholic parishes, and newspapers are excellent, as are the Military records and various sub categories. I dropped a st... Voir plus

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Noté 4 sur 5 étoiles

Good coverage of Worcestershire registers. Easy to use app and on the computer. Great you can move along the filmstrip to earlier and later pages. App could be improved by allowing the same scrolling... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

The layout and information was easy to navigate . Liked links to other family trees who seem to be searching for same relatives. Disappointed that I didn’t make contact with a family that appeared to... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I have had an Ancestry.com account for a year but had trouble tracking down a set of Great Grandparents. I found them quite quickly with Find My Past. The biggest trouble is I now spend way too much... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Généalogiste

Écrit par l'entreprise

Findmypast is a homegrown family history company that helps people discover their origins. It started in the UK but now has millions of customers around the world, who use its family records to trace ancestors, build family trees and contact distant relatives.


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4,0

Bien

TrustScore 4 sur 5

633 avis

5 étoiles
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1 étoile

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4,0

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(633)

64 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Update card…

I was able to update my credit card details fairly easily

14 octobre 2024
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Réponse de Findmypast

Hello,

Thank you for your review of Findmypast.

We're happy to hear you have had an easy experience updating your payment details and we wish you the best of luck with your research!

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Noté 2 sur 5 étoiles

Nothing new from this site

I did not find any ancestors on this platform that I had not already found on other (free) sites or ancestry.com

30 septembre 2024
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Réponse de Findmypast

Hello Ron,

Thank you for your review of Findmypast.

We're sorry to hear you haven't found any new content at the moment.

We do add new records to the website every week so do check back in the future to see if we have added anything that may help you with your research. You can find out our latest records to be released here:

https://www.findmypast.co.uk/blog/new

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Noté 5 sur 5 étoiles

Give it a go!

I am happy for them to give me another free trial to use their app. It's really good and has a fair big of information.

3 octobre 2024
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Réponse de Findmypast

Thank you for reviewing Findmypast

We are glad you are enjoying the site so far!

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,
Support Team @ Findmypast

Noté 5 sur 5 étoiles

I just about always find what I'm…

I just about always find what I'm looking for.

1 octobre 2024
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Réponse de Findmypast

Thank you for reviewing Findmypast


We really appreciate your comments and are pleased you have had such success in your searches!

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Noté 4 sur 5 étoiles

I find fmp very good for searching UK…

I find fmp very good for searching UK and local, Australian records. I have used fmp now for quite some years as your members records must record.

22 septembre 2024
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Réponse de Findmypast

Thank you for reviewing Findmypast

We are happy to hear you are enjoying our search features.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.


Kind regards,
Support Team @ Findmypast

Noté 4 sur 5 étoiles

For many Years...

For many years, I have plotted my family tree on Ancestry, and although I amassed considerable people from the past, I was not entirely satisfied with the overall search capabilities, to say nothing about the expense.
In the short time I have been with Find My Past, I have managed to find an immediate relative I knew nothing about. That in itself says it all. Moreover, the cost is more attractive, with the bonus of having the 1921 Census and the regular email hints.
Thank you, Find My Past, for having such a professional website. Forgive me for only giving you a four-star tick, as I believe there is always room for improvement. It does not reflect on the overall status of my appreciation.

25 septembre 2024
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Réponse de Findmypast

Thank you for taking the time to rate us!

We are pleased you have found our records so helpful in your searches!

Remember we do add new records weekly so there is always something new to find!

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Noté 4 sur 5 étoiles

Easy enough to use.

18 septembre 2024
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Réponse de Findmypast

Thank you for taking the time to rate us!

We are pleased you are enjoying the site.

Remember we do add new records weekly so there is always something new to find!

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Noté 4 sur 5 étoiles

To follow what the ancestors come from and what they did in their trade and life , also why the ancestors moved to live in other countries with their reasons .

To find correct people , I know it is not easy to pick correct ones . DNA helps me to follow cousins family whom we knew nothing. My paternal grandmother’s sibling whom we had never met . One of her family had contacted me several years ago through ancestry . I found interesting information.

17 septembre 2024
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Réponse de Findmypast

Hello,
Thank you for your review of Findmypast.

We are happy to hear you have enjoyed the site and have located some information.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,
Support Team @ Findmypast

Noté 4 sur 5 étoiles
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Réponse de Findmypast

Good Afternoon

Thank you for taking the time to rate us!

We are pleased you are having such success in using our site!

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Noté 5 sur 5 étoiles
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Réponse de Findmypast

Good Afternoon

Thank you for your kind comments!

We are thrilled you are enjoying your time with us!

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Noté 1 sur 5 étoiles

Insufficient Hint documentation

Hints don't have the legible associated documentation to support them.

12 septembre 2024
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Réponse de Findmypast

Hello Andrew,

Thank you for your review of Findmypast.

We're sorry to hear your hints haven't had an original document attached and we will pass over your comments as feedback on your behalf.

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Noté 1 sur 5 étoiles

Tried to upload an updated family…

Tried to upload an updated family tree,but it failed so will have another go.
All of my experiences with Findmypast over the years have been 5 star.

7 septembre 2024
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Réponse de Findmypast

Hello Martin,

Thank you for your review of Findmypast.

We're sorry to hear that you have an issue with updating your family tree.

We have had a look within your account and can see that you have since uploaded your tree successfully. If you have any issues in the future please reach out to our support team who are happy to help.

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Noté 5 sur 5 étoiles

A++!

I’ve done some ancestry stuff before and used other websites but this one is by far the best

1 septembre 2024
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Réponse de Findmypast

Hello Alex,

Thank you for your review of Findmypast.

We're happy to hear you have enjoyed using our records to further your research and wish you the best of luck uncovering new discoveries!

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Noté 5 sur 5 étoiles

Excellent site

Excellent site, I have been unable to find anything on my Father and grand Father on other sites excellent and yet this site has his birth, ship that he came to Australia and passenger list. Great information. Filling so many gaps thank you

30 août 2024
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Réponse de Findmypast

Hello Steven,

Thank you for your review of Findmypast.

We're happy to hear that you have had success in finding your father's records using our website and wish you the best of luck with your research!

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Noté 1 sur 5 étoiles

Quite a waste of time considering you…

Quite a waste of time considering you haven’t actually told me anything that I haven’t known all my life but you expect me to subscribe and pay to get a few details out of the several details that I have. I actually have more information than you give me so why would I pay to be told less than I already know????

26 août 2024
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Réponse de Findmypast

Good Morning

Thank you for taking the time to rate us

We do have many more records that are available through our subscriptions, though we do also add new records each week.

You are of course welcome to use our free family tree facility!

We have forwarded along your comments as feedback

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards

Support Team @ Findmypast

Noté 5 sur 5 étoiles

Find My Past is exactly what I wanted / needed to complete my ancestral research

I have been using various ancestral providers for about the past 12 years and now find very little extra on them. A few months ago I subscribed to Find My Past and have been finding more on just about all of my ancestors although I still do not have a family tree on Find My Past. It does take a bit longer to search for information of ancestors but I have found the information is accurate as it has been saved from actual records - not what individual people have added to a site from what they have found (sometimes incorrectly) about their sometimes mistaken ancestors.
I also have found the correct records - including several newspaper stories and reports which corrected the dates of the happenings and the age of a person who is a pivotal part of my ancestry . All other sites I have checked have that information incorrect about that person because of incorrect research results being added to family trees on those sites and other people accepting that as correct and using that misinformation as gospel.
I have on a couple of occasions telephoned and spoken to various staff members of Find My Past with a few inquiries and have received excellent response and service with my inquiry being completed to my satisfaction.
I am very happy with Find My Past.

19 août 2024
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Réponse de Findmypast

Hello John,

Thank you for your review of Findmypast.

We're happy to hear that you have had success in finding records here that you haven't elsewhere! We take pride in the accuracy of our record sets and correct any transcriptions which may have errors within 30 days of the report.

If you do ever fancy importing your tree you can do so at any time with a GEDcom file. This would then allow our system to work in the backend to generate hints which may help you find some even more unique records.

We're happy to hear that you have had a good experience with our customer support team and are always happy to help out where we can.

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Noté 4 sur 5 étoiles

found some of the things I was looking…

found some of the things I was looking for

23 août 2024
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Réponse de Findmypast

Hello Janet,

Thank you for your review of Findmypast.

We're happy to hear you have started to find some of the things that you have been looking for and wish you the best of luck with your research!

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Noté 3 sur 5 étoiles

Searching on both FindMyPast and…

Searching on both FindMyPast and Ancestry for details re MARY SAUSSE born 1777 in Ireland, died 1821, married John SLATTERY - no places, except Ireland known and date of marriage not known but first child Ellen born 1798, then James (my ancestor) born 1799 at Carrick-on-Suir in Tipperary.
Using both search engines keying in her name, year of birth and IRELAND on FindMyPast a Griffith's Valuation for 1850 came up. If I put her death date, no place to put her husband's name, No Result.
On the other hand - on Ancestry - keying in same information with the addition of her husband's name - up came 49 Family Trees!! and seven entries of women with similar names, but not my Mary.
I have been researching family for many years and often find this very frustrating

19 août 2024
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Réponse de Findmypast

Hello Vicki,

Thank you for your review of Findmypast.

It sounds like you have been entering in details into every search box which sometimes can be worse than a broader search. Start off with just a few details and then add more over time to narrow down the results.

This is because things like a husbands name wouldn't be on her death index so it would confuse the system causing a clash.

We will pass over your comments regarding tree sharing on your behalf.

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Noté 1 sur 5 étoiles

Find very hard to navigate..driving me…

Find very hard to navigate..driving me insane..

12 août 2024
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Réponse de Findmypast

Good Morning

Thank you for taking the time to rate us

We are sorry to hear you have experienced some difficulty in using our site, we do aim to make our site easy to use for all users.

We would like to offer some assistance, a member of our support team will be in touch in due course

Kind Regards

Findmypast

Noté 4 sur 5 étoiles

Accurate information, depth of informatio

Ease of using the program. Set out of information

15 août 2024
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Réponse de Findmypast

Hi Barbara,

Thank you for your review of Find My Past.

We are delighted you are finding our site easy to use.

We wish you continued success in your research!

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