The lady who helped me was kind, friendly and understanding. We already have Fish Insurance for one Class 3 Mobility Scooter and now we needed insurance for a new boot scooter. We have never needed... Voir plus
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Temitope was the fella who renewed our Pulbic Liability Insurance for Direct Payments 03/03/26 /03/03/27 Policy. Temitope was informative, clear with information relaying, nice pace, friendly,... Voir plus
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I found the questions easy to navigate. They were all pertinent to the quote. I felt I was being treated like a person
gutted i forgot to get the name of the person who helped us but he was absolutely brilliant. He was so patient while we found everything we needed, didnt rush us at all and ensured we not only underst... Voir plus
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À propos de l'entreprise
À propos de Fish Insurance
Écrit par l'entreprise
Fish insurance - Providing specialist insurance in the UK for 50 years.
Offering a range of specialist products to protect people within the disability, mobility and care sectors.
Comprehensive Care Insurance
From as little as £67 a year, we offer Liability insurance for Carers and Personal Assistants as well as policies for those who employ carers or PA’s to assist them in living in their own home.
Whether you are an employed or self-employed carer, an employer of carers or PA’s or receive direct payments, Fish can provide the right insurance for you.
Market Leading Adapted Vehicle Insurance
Specialist cover, available online or over the phone.
Insurance specifically designed to provide cover for wheelchair accessible vehicles (WAV’s), adapted cars, disabled drivers and Blue Badge holders.
Our specialist cover has been tailored to ensure your vehicle and any adaptations are covered, as well as including specialised breakdown recovery and access to a suitable courtesy car if required, all within one premium, which can be paid monthly or annually.
Great Value Mobility Scooter Cover
Insure your mobility scooter from just £38 per year. Covering you for accidental damage, third-party liability, and theft, as well as benefits you might not expect, like personal accident and worldwide cover. 24/7 breakdown recovery is also available on our Extra level of cover.
Mobility Equipment Insurance
We also provide specialist cover for mobility and disability equipment, including Prosthetics & Orthotics, Manual and Powered Wheelchairs, plus in-home products such as Walking Aids, Rise and Recline Chairs, Baths, Hoists and Stairlifts. All available via our dedicated UK contact centre.
Coordonnées de contact
First Floor, Citygate, Longridge Road, Preston, Lancashire, PR2 5BQ, Preston, Royaume-Uni
- 0333 331 3900
- admin@fishinsurance.co.uk
- fishinsurance.co.uk
4,7
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Gold standard experience.
Great cover and simple, straight forward process.
Fish Insurance offered me everything I needed from insurance cover.
The whole process was simple and quick.
2 février 2026
Réponse de Fish Insurance
Good afternoon Marilyn, thank you very much for taking the time to leave us such a great review. We are so glad to hear that it straight forward for you and you have got everything you need.
Many thanks,
The Fish Social Team
very helpful real person contact when
very helpful real person contact when
i eventually got through
4 février 2026
Réponse de Fish Insurance
Good afternoon, thank you very much for taking the time to review our service. We are glad to hear you found us helpful when we arranged your insurance for you. We are always looking at ways in which we can improve, particularly our wait times, so thank you for highlighting that for us.
Many thanks,
The Fish Social Team
Réponse de Fish Insurance
Thank you for your review Nicol!
We pride ourself on just this so it's great to hear it.
Best wishes,
The Fish Social Team
Amazing knowledgeable service
The lady I spoke to was very knowledgeable and helped me choose the right policy for my needs.
3 février 2026
Réponse de Fish Insurance
Thank you for your kind review!
It's great to hear you were catered to your needs and enjoyed your experience with us.
Best wishes,
The Fish Social Team
Manual Wheelchair Insurance
Manual Wheelchair Insurance
Needed assistance, used the helpline - got above and beyond service. Would recommend.
29 janvier 2026
Réponse de Fish Insurance
Thank you for your recommendation and kind review!
Best wishes,
The Fish Social Team
Gentleman was very helpful in answering…
Gentleman was very helpful in answering all my queries. Above and beyond.
27 janvier 2026
Avis spontané
Réponse de Fish Insurance
Above and beyond is what we love to hear Pamela!
Thank you for taking the time to send us your review.
Best wishes,
The Fish Social Team
Réponse de Fish Insurance
Hello Ursula,
Thank you for your review and we appreciate the time taken to let us know your positive experience!
Best wishes,
The Fish Social Team
the young lady who took my call my call…l done Fish
the young lady who took my call my call full marks
20 janvier 2026
Réponse de Fish Insurance
Good morning John, thank you for your review! We are very pleased to hear that you have had a good experience with us.
Many thanks,
The Fish Admin Team
Réponse de Fish Insurance
Thank you Mr Patel for your review!
We appreciate the time taken to send us your thoughts.
Best wishes,
The Fish Social Team
Mobility scooter insurance
Very easy to navigate website with clear policies and prices
14 janvier 2026
Réponse de Fish Insurance
Hi Shirley!
We appreciate you taking the time to leave us a 5* review. We are pleased to hear you think we are clear with our price and policy, so thank you!
Best wishes,
The Fish Social Team
Réponse de Fish Insurance
Good afternoon Beth, thank you so much for taking the time to leave us a 5* review. We are pleased to hear you think we are brilliant!
The Fish Social Team!
Phone conversation or should I say one…
Phone conversation or should I say one way conversation as totally talked over could not do what I asked for even on adaptions which you do not need to specify on the form I had verbal from Megan that even carers and people I had here where so shocked at with her attitude when I only made a simple request I was even having to say can I get a word in ..she spoke so fast was getting worried she would run out of air .. even told me that adaptions cannot be taken out of the car so others can drive or to take out to another car as then the car insured would not be adapted...
16 janvier 2026
Avis spontané
Réponse de Fish Insurance
Good afternoon Mark. Thank you for letting is know about your experience with us at Fish Insurance. We aim to deliver excellent customer service with every interaction and we sincerely apologise to hear about your experience. We are looking into this further for you and have requested some additional information. If you could be so kind as to sharing that with us, it will help us with our investigations. In the meantime if you still have any outstanding questions or needs then please don't hesitate to get back in touch.
Many thanks,
The Fish Social Team
Easy to apply
15 janvier 2026
Réponse de Fish Insurance
Thank you Peter for sharing your experience with us. We are always super pleased to hear that you found us easy to deal with.
The Fish Social Team
Réponse de Fish Insurance
Kate! Thank you for leaving a lovely review for us.
Have a lovely Friday :)
The Fish Social Team
Attention to details and customers care…
Attention to details and customers care very brilliant.
13 janvier 2026
Réponse de Fish Insurance
Hello!
Thank you for your review. We appreciate the time taken to send us your thoughts, and we will strive for the big 5-star review for next time!
Best wishes,
The Fish Social Team
couldnt have asked for better
gutted i forgot to get the name of the person who helped us but he was absolutely brilliant. He was so patient while we found everything we needed, didnt rush us at all and ensured we not only understood everything but that we had everything set up correctly. Dealing with the carer of a deaf person in a situation where everything has to be related and translated back and forth usually has people seeing red but i can honestly say that despite spending over an hour on the phone we didnt feel like an annoyance or inconvenience. thank you so much for all of your help, i really hope your manager sees this and gives you the credit you deserve. you made a difficult day immensely easier. thank you
12 janvier 2026
Avis spontané
Réponse de Fish Insurance
Thank you, Rachel!
We appreciate the time you've taken and we will be passing this feedback onto the agent you spoke to - it's a privilege to support you as well.
Best wishes,
The Fish Social Team
Easy and quick to sort
12 janvier 2026
Réponse de Fish Insurance
Thanks Rob!
We are very happy to hear your experience was easy and efficient for you.
Best wishes,
The Fish Social Team
Réponse de Fish Insurance
Good afternoon Susan, thank you for taking the time to leave us a 5 star review today. We are glad to hear that you found our website easy to use.
Many thanks,
The Fish Social Team
Best insurance for wheelchair users.
I needed insurance for my new wheelchair. Fish insurance stood out amongst the other insurance companies. Their web site was straight forward and easy to use and the quote was very reasonable. I feel reassured that my wheelchair is now covered.
27 novembre 2025
Réponse de Fish Insurance
Hello Robert, thank you very much for taking the time to leave us such a wonderful review. We are really pleased to hear that you feel reassured that you have the right cover in place for you.
Many thanks,
The Fish Social Team
Purchasing insurance.
I find using the internet difficult at times. I managed to purchase insurance with some help from my family. I've had no problems with FISH. They seem to be a very competent company. I am happy with the insurance policy and the price quoted. Though the documents are all online, I have requested paper copies as I prefer physical documents that I can refer to.
7 janvier 2026
Réponse de Fish Insurance
Good afternoon Edward, thank you for taking the time to leave us a review. We are so pleased to hear that after speaking with us you found us to be competent and you are happy with the insurance.
Many thanks,
The Fish Social Team
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