Fix Auto UK - Fix Auto Aberdeen Avis 248

Very happy with the service and always excellent work.

Good experience. Damaged alloy wheel and tyre replaced over the weekend. Nice clean courtesy car provided.
Communication good.
Would use again.

Excellent repair, appreciated updates, friendly service

I received a great tracking link which was updated regularly. When my car was ready it was immaculate, the whole car had been valeted and looked amazing. I wasn't expecting the inside to have been touched so it was a wonderful surprise.

Despite the turn around being very quick, the quality of finish appearing to very good, and the car getting delivered back to me, my car came back with some additional badges on the wings that it didn’t have before it went into the shop and is now a “Limited Edition” with badges on the wings stating it.
At the time of review I’m still waiting to hear back from body shop and agree a forward plan.

Can’t say I’m overly amused at finding new badges on the wings.
Depending on the outcome, either the badges removed or refund on the cost of removing them I will change my review.

I have also fed this back to my insurance company.

Honestly who ever applied the badges to both wings needs to be questioned and if they worked for me they probably wouldn’t be any longer or would certainly be on performance improvement plan, sounds harsh but I don’t tolerate stuff like this. Why can’t people just do what they are supposed to do, and not mess with stuff.

Great repair, kept me updated as promised. Friendly customer service. Thank you.

Upon returning the car to us that was booked in to get a new bumper, undertray, wheel arch and some wiring, I noticed that part of the vents wasn't put in correctly. There was a scratch on the front parking sensor and a couple scratches on the chrome of the vent. All can be proven that it wasn't there prior to going in. Quite bad considering that i had an email stating that the car had to go through quality control before I could collect. Insurance company agrees that the fix is not to standard and I need to find another garage to fix what they've done wrong. So it's going on 2 month now and and my car still isn't fixed. I think that short cuts were taken as my husband had complained about service. But this isn't that, this is mechanics that have done this. Really disappointed

Hi excellent service cannot thank the team enough!

The ladies at the front so helpful and friendly and the quality of the guys in the workshop first class.

My experience was definitely 5 stars!!!

My car looks lovely

Excellent service. Regular updates via email about status of planned repairs was very helpful. They conveniently picked up my car and dropped off courtesy car to my home address which saved me a 60 mile round trip on a work day. The whole process was stress free and easy.

Amazing service, updated all the time, fixed fast, really helpful staff! Would highly recommend. Thanks

Quick repair, updates received on e-mail , nice people done a great job 😉

It was indeed a great experience with Fix Auto Aberdeen. The communication was very effective and I enjoyed good customer satisfaction.

Quick and efficient service. Friendly, efficient staff. Car looks like new!!

From drop off to pick up everything was 6 star
Staff 100%
Job complete and picked up 3 days ahead of date
Repair replacement. 200% curtesy car excellent
Thank for a star bangled banner job
Thank you bill brewster

Had car in to repair dent in door and to paint scratches. The repair is absolutely flawless. The staff were friendly, helpful and easy to talk to.

Shona and the team were super professional and friendly. Was kept updated at all times. My car was ready earlier than quoted. The repair on my car was seamless!!!!! So impressed. One very happy customer 😀

Great service from day one, lovely staff, good updates. My car is ready to collect today so can't comment on the actual work but if it's anything to go by my experience this far I'm sure it will be excellent. Thank for making my first insurance claim less stressful.

Excellent job done,staff very friendly and helpful and kept me up to date on repairs, would highly recommend.

Outstanding customer service and communication from beginning to end. Very happy with the repair job and the whole experience. Well done to all the team!