Excellent communication from start to finish with regular text updates regarding status of repairs. Staff were customer centred, friendly and courteous during all contacts. The repair was carried out... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 18/20, 16 York Street, KA8 8AN Ayr, Ayrshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
From Louise on the phone, Nick who came out to initially look at the car to the gentleman who helped me empty my hire car into my own car all professional, the workman ship so far looks great however... Voir plus
L'entreprise a répondu
Fix Auto Ayr is an effective and friendly car repairer. I have had the same good experience twice in the last couple of months. Although I hope to avoid seeing them again in the near future. 1 star... Voir plus
L'entreprise a répondu
My car was repaired by Fix Auto via my insurance following it being hit by another vehicle. From initial contact until pick up found staff to be friendly and efficient. Decent courtesy car. Kept updat... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Atelier de réparation automobile
- Atelier de carrosserie automobile
- Service de débosselage automobile
- Garage automobile
- Prestataire de transport automobile privé
Écrit par l'entreprise
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Écrit par l'entreprise
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Coordonnées de contact
Unit 18/20, 16 York Street, KA8 8AN, Ayr, Ayrshire, Royaume-Uni
- 01292 284095
4,7
Excellent
95 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent job done
Excellent job done. Took a little longer than expected, but worth waiting for. Unusual and most welcome daily updates on progress. All staff I dealt with were friendly, competent and respectful. They actually care!
14 juin 2024
Avis spontané
Réponse de Fix Auto UK - Fix Auto Ayr
Hi Ulla-Brita,
We are delighted you have had a wonderful experience whilst using us to repair you vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all bodywork we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr
Great job
This company was selected by my insurance company to repair self inflicted damage. Whilst not local to my home, they made the whole experience painless and completed the repair to the highest standard. Staff were keen to help and I was kept well informed of progress. Thanks ever so much for all your efforts.
11 juin 2024
Avis spontané
Réponse de Fix Auto UK - Fix Auto Ayr
Hi Alan,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all bodywork we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr
Professional Business
Taking into consideration the concerns over shortages and availability of parts etc
Overall good experience.
Good communication.
First class job.
Thanks to Mick,Nick,Leslie & all staff.
Would recommend to others but hopefully we won’t have to use their services again lol.
Best
JJ Smith 👍👏
31 janvier 2024
Avis spontané
Réponse de Fix Auto UK - Fix Auto Ayr
Hi John,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all bodywork we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr
Good Job
Workmanship excellent,collection and handover was smooth, however customer parking is limited and I had to leave the hired car on the main street, overall customer service very good.
24 octobre 2023
Réponse de Fix Auto UK - Fix Auto Ayr
Hi Johnny,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
We thank you for your feedback, we are located in an Industrial area and only have 3 parking spaces available and unfortunately these may have been occupied when you came to collect your vehicle. It is unfortunate that this is the only reason we didn't manage to attain 5 stars as we pride ourselves on delivering an outstanding level of service.
Thank you for taking the time to submit this review on Trustpilot and remember all bodywork we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr
Tiguan repair
After being involved in an accident at no fault of my own, I was highly recommended to use this bodywork shop. With only having our new car for less than 6 months, I was determined to source a bodywork shop who would take pride in repairing my car to its immaculate condition. I am extremely satisfied with the workmanship that has been performed on my car. The attention to each detail was second to none. I would also like to sincerely thank the owner “Alan” and manager “Nick” who both made sure I was directly contacted by either person to get an update on my car on a regular basis. Their communication, professionalism and service provided was outstanding and from the initial start process I felt very comfortable that my car was in the right hands. Credit to this business who actually pride themselves in what they do. Will be highly recommending this company to family and friends. Thanks again.
1 septembre 2023
Avis spontané
Réponse de Fix Auto UK - Fix Auto Ayr
Hi Sandy,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all bodywork we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr
Outstanding service
Only having my new car for a week, came out of work to find that someone had battered the side of it, I presume trying to park. No contact details left couldn’t believe anyone would do that. Contacted insurance company they advised I take it to auto fix.
Staff were great explained exactly what I needed, the time it would take and the process of a courtesy car. The courtesy car was brand new and easy to drive. I was going on holiday and auto fix parked my car at home ready for my return when work was completed. I was very happy with the work done and the outstanding service I received. They went above and beyond to ensure customer satisfaction, I would highly recommend.
15 mai 2023
Avis spontané
Réponse de Fix Auto UK - Fix Auto Ayr
Hi Mrs Haddow,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all bodywork we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr
Great Service
From the start when I turned up at fix auto ayr Nick was extremely knowledgeable and gave good advice regarding claiming on insurance and how everything worked. Fix auto Ayr wasnt on the list of garages my insurance company used but was the closest renault dealer to my house so after dealing woth insurwnce they agreed to let us use Fix auto Ayr. Once the paperwork side was complete we scheduled in for the repair which took a couple of weeks to complete and we used a couteay car which was brand new Seat Arona. My car (Kadjar) looks like new and the work has been done to a very high standard. We are very pleased and although we hope we won't need to return for another repair we would definitely be back if anything was to happen again as we were so pleased with the results.
8 mai 2023
Avis spontané
Réponse de Fix Auto UK - Fix Auto Ayr
Hi Gillian,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all bodywork we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr
Very professional and friendly staff
Very professional and friendly staff. Nick was great when I got the courtesy car and explained everything in detail. My car was returned clean and it looked brand new! Highly recommended.
1 mai 2023
Avis spontané
Réponse de Fix Auto UK - Fix Auto Ayr
Hi Telmo,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all bodywork we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr
Excellent service throughout the…
Excellent service throughout the process. I was kept informed of how the repairs to my vehicle were progressing and any issues that arose. I would highly recommend Fix Auto Ayr.
4 avril 2023
Avis spontané
Réponse de Fix Auto UK - Fix Auto Ayr
Hi Paul,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all bodywork we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr
From Louise on the phone
From Louise on the phone, Nick who came out to initially look at the car to the gentleman who helped me empty my hire car into my own car all professional, the workman ship so far looks great however it was dusk when I picked the car up, was kept updated throughout the delay in the parts getting delivered. Would not hesitate to use this business again
22 décembre 2022
Réponse de Fix Auto UK - Fix Auto Ayr
Hi Barbara,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all bodywork we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr
Always kept you informed about my car…
Always kept you informed about my car is it customery to put all the broken bits of car in the boot
17 novembre 2022
Réponse de Fix Auto UK - Fix Auto Ayr
Hi Eileen,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
We must apologise that out Valet Dept let that slip through, All the old parts should have been taken outof the vehicle when vehicle was being cleaned and we will feed this back to our Valet Dept.
Thank you for taking the time to submit this review on Trustpilot and remember all bodywork we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr
Réponse de Fix Auto UK - Fix Auto Ayr
Hi Brian,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all bodywork we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr
Kept in touch really well
Kept in touch really well, we’re very helpful, unfortunately my car was not able to be repaired.
7 octobre 2022
Réponse de Fix Auto UK - Fix Auto Ayr
Hi Kenny,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle, sorry to hear your vehicle was an uneconomical repair.
Thank you for taking the time to submit this review on Trustpilot and remember all bodywork we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr
Excellence, for sure
Car was returned with all work completed to a high standard and car fully valeted as well. Very commendable.
11 octobre 2022
Réponse de Fix Auto UK - Fix Auto Ayr
Hi Douglas,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all bodywork we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr
Great work
Even tho it took longer than expected to fix my car, (due to parts being damaged)
They kept me constantly updated on its progress, which was reassuring.
The Driver who picked my car up and dropped it off was friendly and professional.
Great job on all the bodywork of my car, it looks great.
Thank you
3 septembre 2022
Réponse de Fix Auto UK - Fix Auto Ayr
Hi Marianne,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all bodywork we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr
Fix auto done a very good job so…
Fix auto done a very good job so pleased with would certainly use again
20 août 2022
Réponse de Fix Auto UK - Fix Auto Ayr
Hi Jane,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all bodywork we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr
Body repair was perfect and service we…
Body repair was perfect and service we received from staff was first class
6 août 2022
Réponse de Fix Auto UK - Fix Auto Ayr
Hi Russell,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all bodywork we have carried out has a Lifetime Guarantee.
Is there anything we could have done differently to elevate your experience from a 4 Star to a 5 Star?
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr
Grateful thanks for an excellent hob
16 novembre 2021
Réponse de Fix Auto UK - Fix Auto Ayr
Hi Alexander,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all bodywork we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr
Quick and efficient service
25 octobre 2021
Réponse de Fix Auto UK - Fix Auto Ayr
Hi J W,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all bodywork we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr
Fantastic service
6 octobre 2021
Réponse de Fix Auto UK - Fix Auto Ayr
Hi Lee,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all bodywork we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr
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