Excellent communication from start to finish with regular text updates regarding status of repairs. Staff were customer centred, friendly and courteous during all contacts. The repair was carried out... Voir plus
L'entreprise a répondu
Unit 18/20, 16 York Street, KA8 8AN Ayr, Ayrshire, GB
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Excellent communication from start to finish with regular text updates regarding status of repairs. Staff were customer centred, friendly and courteous during all contacts. The repair was carried out... Voir plus
L'entreprise a répondu
From Louise on the phone, Nick who came out to initially look at the car to the gentleman who helped me empty my hire car into my own car all professional, the workman ship so far looks great however... Voir plus
L'entreprise a répondu
Fix Auto Ayr is an effective and friendly car repairer. I have had the same good experience twice in the last couple of months. Although I hope to avoid seeing them again in the near future. 1 star... Voir plus
L'entreprise a répondu
My car was repaired by Fix Auto via my insurance following it being hit by another vehicle. From initial contact until pick up found staff to be friendly and efficient. Decent courtesy car. Kept updat... Voir plus
L'entreprise a répondu
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Écrit par l'entreprise

Unit 18/20, 16 York Street, KA8 8AN, Ayr, Ayrshire, Royaume-Uni
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The staff were extremely helpful and kept me informed of the progress of the repairs throughout.The repairs were carried out to a high standard and I am completely satisfied. The car was ready ahead of schedule.

Réponse de Fix Auto UK - Fix Auto Ayr

Réponse de Fix Auto UK - Fix Auto Ayr
Absolutely brilliant from start to finish
Communication excellent always updated where repair is at
5*****

Réponse de Fix Auto UK - Fix Auto Ayr
Overall a very positive experience. The repair maybe took a little linger to complete than I would have expected, and It would have been nice to have received a couple more personal update calls along the way.

Réponse de Fix Auto UK - Fix Auto Ayr

Réponse de Fix Auto UK - Fix Auto Ayr
The staff were very helpful and got the job done I didn’t take a courtesy car as I was told it would be picked up and delivered back which never happened.

Réponse de Fix Auto UK - Fix Auto Ayr
Very helpful and efficient service. They go the extra mile to please.

Réponse de Fix Auto UK - Fix Auto Ayr
This team is amazing. They been so nice an polite with myself. They keep me up to date regarding the repair as well they give me a replacement car for the all period. The work immaculate couldn't find a single un conformity. In a single word to describe TRUST. Well done Auto Fix Ayr. Stefan

Réponse de Fix Auto UK - Fix Auto Ayr
Absolute top class work done by fix auto. Initially, I was annoyed they had my class for so long (it was over the easter holidays to be fair) however it was totally worth it to see how brand new my car looked. They also gave my car a cracking looking valet.
Also, the man at the customer service desk was lovely. We were waiting as he was dealing with another customer and my daughter whispered to me to ask for a drink which I never had. He stopped what he was doing and disappeared around the back for a second and came back with diluting juice for my daughter who was delighted.
As said, top class customer service both in mannerisms and performance.

Réponse de Fix Auto UK - Fix Auto Ayr
Repaired was done well and I was kept informed by text and email constantly very efficient.

Réponse de Fix Auto UK - Fix Auto Ayr
First class repair, service the whole package . The guys looked after me and has the job done ahead of time

Réponse de Fix Auto UK - Fix Auto Ayr
Excellent service, professionally dealt with by Noel, thanks for all your help

Réponse de Fix Auto UK - Fix Auto Ayr
Alan and his team were a pleasure to deal with. They were friendly, professional and I felt like I was in goods hands. I was kept up to date with my car repairs, which was extremely fast. I would highly recommend this company.

Réponse de Fix Auto UK - Fix Auto Ayr
This company went the extra mile with my repair. Great communications and information on timescales and what was happening with my car.

Réponse de Fix Auto UK - Fix Auto Ayr
A great company to deal with. Very professional with good customer service. They just make things so easy at what could be a very difficult time they take all the stress out.

Réponse de Fix Auto UK - Fix Auto Ayr
My insurance company sent my car to Fix Auto Ayr to be sorted after I smashed it into the back of a van! I am really glad they did use this company though. I had never heard of them before but will 100% use them again in the future if I ever need to (hopefully not though!) Anyone I spoke to was very polite and helpful and couldn't do enough for me. They kept me updated throughout the repairs and were quick to answer any queries or concerns I had. The finished job was brilliant. Can't complain about a single thing. Would absolutely recommend.

Réponse de Fix Auto UK - Fix Auto Ayr
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