Great customer service - the phone calls to keep me updated about what was happening with my car and the repair were really helpful and a stand out feature from this company. Even when there were del... Voir plus
L'entreprise a répondu
Lant Lane, Tansley, DE4 5FW Matlock, Derbyshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Great customer service - the phone calls to keep me updated about what was happening with my car and the repair were really helpful and a stand out feature from this company. Even when there were del... Voir plus
L'entreprise a répondu
Following what was a traumatic experience with my new car, which was hit by another just days after delivery, repair was arranged by my insurance company with Fix Auto. Throughout the whole process I... Voir plus
L'entreprise a répondu
We were expecting to be without our car for quite some time having been told that delays in getting the necessary parts might occur. So we were pleasantly surprised to get it back three days after Fi... Voir plus
L'entreprise a répondu
I had a great experience with Fix Auto Matlock. My car had been repaired according to the high standards. Massive THANK YOU 🙏 to all hard working team who took care of my “baby” (my car) and Kerry s... Voir plus
L'entreprise a répondu
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Écrit par l'entreprise

Lant Lane, Tansley, DE4 5FW, Matlock, Derbyshire, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The company was local, friendly and effecient. Kept me up to date with how work was progressing and completed on time.what more could you expect!

Réponse de Fix Auto UK - Fix Auto Matlock
We have used Lant Lane Ltd/Fix Auto on a number of occasions over the years for both accident repairs and paint rectification issues on a variety of vehicles. They have always been very easy to deal with and the end results have never been disappointing.

Réponse de Fix Auto UK - Fix Auto Matlock
Fix auto I’ve had a very good experience with this company this is the second time my vehicle has been in and they’ve messaged me to let me know what’s happening very polite very good experience with them would recommend these people to anyone

Réponse de Fix Auto UK - Fix Auto Matlock

Réponse de Fix Auto UK - Fix Auto Matlock
We were expecting to be without our car for quite some time having been told that delays in getting the necessary parts might occur. So we were pleasantly surprised to get it back three days after Fix Auto had collected it. Throughout the process, Fix Auto were courteous and helpful and we could not fault them.

Réponse de Fix Auto UK - Fix Auto Matlock
All round professional friendly service. Picked car up from home, carried out works, and delivered back to me ahead of anticipated time keeping me up to date whole way through.

Réponse de Fix Auto UK - Fix Auto Matlock
Great service always polite, kept up to date with repair.

Réponse de Fix Auto UK - Fix Auto Matlock
Customer Servuice ia brilliant and the work done on my Car was amazing
Thank you all

Réponse de Fix Auto UK - Fix Auto Matlock
Amazing service,
I was constantly updated on the progress of the repair, my car was returned in great condition inside and out. Would definitely recommend.

Réponse de Fix Auto UK - Fix Auto Matlock
Considerate, friendly, understanding. A good job done with clear information and updating. Thank you to all.

Réponse de Fix Auto UK - Fix Auto Matlock
They were amazing. The car has been fixed perfectly. The best bit about Fix auto Matlock is the staff. Everyone was so kind and professional, a special thank you to Malcolm . Thank you all for your kindness .

Réponse de Fix Auto UK - Fix Auto Matlock
Kept me in the loop with all updates, friendly on the phone and in person when returning my car

Réponse de Fix Auto UK - Fix Auto Matlock
Fast, easy very polite and helpful staff. The whole experience was made quite pleasant.

Réponse de Fix Auto UK - Fix Auto Matlock
This garage has been amazing to keep me in regular contact regarding the repairs and part orders being made. I actually got my car back sooner than expected but couldn't receive earlier due to myself not being in town so they held onto it a few days longer. Amazing service and car looks brand new from it's RTC.

Réponse de Fix Auto UK - Fix Auto Matlock
Absolutely first class from start to finish. Everyone in the team seems committed to excellent customer service and my repair was completed to the highest possible standard.
Communication was proactive and just the right amount to keep me informed. Highly recommended.

Réponse de Fix Auto UK - Fix Auto Matlock
They did a great job on repairing our car. They collected the car from us and brought it back. Everyone is very friendly and everything is explained to you. I am very happy to recommend them.

Réponse de Fix Auto UK - Fix Auto Matlock
This company was 100% from start to finish, the retrieval of my car to returning it, kept me informed through out the repair work, absolutely spot on, wishing you all a very happy Christmas 🎅,and all the best for the new year,

Réponse de Fix Auto UK - Fix Auto Matlock
Service was great from start to finish. Everything well explained and staff very helpful .
Repairs were done in the time given and everything was perfect.
Highly recommend.

Réponse de Fix Auto UK - Fix Auto Matlock
Communication was good. Work was completed within the estimated time. The finish was good.

Réponse de Fix Auto UK - Fix Auto Matlock
After my first accident with significant damage/ a non-drivable vehicle, I wasn’t really sure what to expect or how the process worked…
The guys at FixAuto explained everything clearly keeping me reassured.
They collected my car quickly, then kept me updated with regular calls and messages through the whole process from recovery arrangements, receiving and assessing the vehicle, ordering parts, repairs and completion dates, and finally returning the car to me.
I knew what was going on and when, and they’re super helpful & friendly on the phone.
When my car was returned it was looking and driving like brand new.
Very happy!

Réponse de Fix Auto UK - Fix Auto Matlock
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