FixAuto provided an excellent service from start to finish. The repair on my car was completed swiftly, and I was kept fully informed throughout the entire process. The team handled everything with no... Voir plus
Établissement
Changer d'établissementLant Lane, Tansley, DE4 5FW Matlock, Derbyshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Right through from first contact to return of my well repaired vehicle, I could not have asked for better service. I was kept informed all the way through, thank you. All the staff at Fix-Auto who I i... Voir plus
L'entreprise a répondu
We were expecting to be without our car for quite some time having been told that delays in getting the necessary parts might occur. So we were pleasantly surprised to get it back three days after Fi... Voir plus
L'entreprise a répondu
Great customer service - the phone calls to keep me updated about what was happening with my car and the repair were really helpful and a stand out feature from this company. Even when there were del... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Atelier de réparation automobile
- Atelier de carrosserie automobile
- Service de débosselage automobile
- Garage automobile
- Prestataire de transport automobile privé
À propos de Fix Auto UK - Fix Auto Matlock
Écrit par l'entreprise
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Écrit par l'entreprise
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Coordonnées de contact
Lant Lane, Tansley, DE4 5FW, Matlock, Derbyshire, Royaume-Uni
- 01629 582980
4,8
Excellent
246 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
This company was 100% from start to…
This company was 100% from start to finish, the retrieval of my car to returning it, kept me informed through out the repair work, absolutely spot on, wishing you all a very happy Christmas 🎅,and all the best for the new year,
22 décembre 2025
Réponse de Fix Auto UK - Fix Auto Matlock
Good Morning
Thank you for taking the time to leave us a 5Star review
We're happy to hear that you had a positive experience with our service, from the initial retrieval to the return of your car. We appreciate your kind words and wish you the best for the new year!
Kind Regards and Happy New Year
From All at Fix Auto Matlock
Service was great from start to finish
Service was great from start to finish. Everything well explained and staff very helpful .
Repairs were done in the time given and everything was perfect.
Highly recommend.
5 décembre 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Matlock
Good Morning Lesley,
We appreciate you taking the time to share your positive experience! We're so glad to hear that you found our team helpful and the service great from start to finish. Thank you!
Many thanks from all the team @ Fix Auto Matlock
Communication was good
Communication was good. Work was completed within the estimated time. The finish was good.
1 décembre 2025
Réponse de Fix Auto UK - Fix Auto Matlock
Good morning
Thank you for taking the time to leave us a positive review.
We are happy to hear that the repairs were completed within the estimated time and the finish was good
Kind Regards
From all at Fix Auto Matlock
100% recommended 👌🏻
After my first accident with significant damage/ a non-drivable vehicle, I wasn’t really sure what to expect or how the process worked…
The guys at FixAuto explained everything clearly keeping me reassured.
They collected my car quickly, then kept me updated with regular calls and messages through the whole process from recovery arrangements, receiving and assessing the vehicle, ordering parts, repairs and completion dates, and finally returning the car to me.
I knew what was going on and when, and they’re super helpful & friendly on the phone.
When my car was returned it was looking and driving like brand new.
Very happy!
5 décembre 2025
Réponse de Fix Auto UK - Fix Auto Matlock
Good Morning
Thank you so much for leaving us a lovely review
We are delighted too hear you were kept reassured and updated throughout your repairs and the stafff were helpful and friendly
Kind Regards
From All at Fix Auto Matlock
Happy Customer 😊
Excellent customer service, progress updates and extremely fast repair.
10 décembre 2025
Réponse de Fix Auto UK - Fix Auto Matlock
Good Morning
Thank you for leaving us a 5Star review
We are delighted to hear we gave excellent customer service and your repairs were completed quickly.
Kind Regards
From all at Fix Auto Matlock
Exceptional service from the start
Exceptional service from the start. Great communication, pleasant and efficient.
28 novembre 2025
Réponse de Fix Auto UK - Fix Auto Matlock
Good Morning
We appreciate you taking the time to leave us a review. We are so happy to hear that you found our service exceptional.
Kind Regards
From all at Fix Auto Matlock
Réponse de Fix Auto UK - Fix Auto Matlock
Good Morning
Thank you for taking the time to leave us a postive review
We are happpy to hear you found the staff nice
Kind Regards
From all at Fix Auto Matlock
Kerry is a Brilliant Customer Services…
Kerry is a Brilliant Customer Services Representative. Very cheerful and a good listener. Kept me informed all the way till car was finished. Thank You to the Bodyshop Employees, Fantastic Job.
You Have A Great Team 100%
Thank You All
20 novembre 2025
Réponse de Fix Auto UK - Fix Auto Matlock
Good Afternoon
Thank you so much for taking the time to leave us a lovely review.
We are so happy to hear our Customer Services kept you up to date throughout the repair process and the repairs were fantastic
We will pass your kind comments onto all involved
Many thanks
From all at Fix Auto matlock :)
Workshop,pick up and drop off employees…
Workshop,pick up and drop off employees are very polite and helpful,kept me up to date with my repair process,repaired my car within the time frame and very understanding excellent all round.
14 novembre 2025
Réponse de Fix Auto UK - Fix Auto Matlock
Good Afternoon,
We appreciate your kind words and 5-star review! We're delighted that you were pleased with our team's politeness, communication, and the repair work.
Many thanks,
From all the team @ Fix Auto Matlock
Thoroughly professional
They kept in touch and made sure everything was arranged to my satisfaction. They booked me a loan car but when the man arrived he said he could repair my car on the drive there and then. An all round exemplary service.
14 novembre 2025
Réponse de Fix Auto UK - Fix Auto Matlock
Good Afternoon,
We're happy to hear that we the vehicle repair arrangements met your expectations. Thank you for your positive feedback.
Many thanks,
From all the team @ Fix Auto Matlock
Professional from start to finish
Professional from start to finish! Kerry was brilliant
13 novembre 2025
Réponse de Fix Auto UK - Fix Auto Matlock
Good Afternoon,
We're happy to hear that you had a wonderful experience. Thank you for sharing your positive feedback with us; we appreciate it.
Many thanks,
From all the team @ Fix Auto Matlock
My vehicle was booked in with FixAuto…
My vehicle was booked in with FixAuto Matlock through my insurance company, and I have to say what a great company all phone calls were polite friendly and very helpful. I took my vehicle in on the 21st of October and had a very economical Toyota Yaris while my car was being repaired.Kerri who was on the main desk kept me informed by emails and phone calls how long it would be before it was ready for me to pick up.
I went to pick my vehicle up on Friday 31st October and David checked the hire vehicle and then checked my vehicle before signing and handing over.
I must say it’s a very well run firm and they were all so helpful and friendly and Kerri on the main Desk is a star ⭐ so Thankyou.
21 octobre 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Matlock
Good Morning
Thank you so much for leaving such a lovely review.
We are so happy to hear that all our team were friendly and kept you informed on your repairs
We have passed your lovely comments onto all involved
It has been a pleasure helping you with your repair journey
Kind Regards
From all at Fix Auto Matlock :)
Réponse de Fix Auto UK - Fix Auto Matlock
Good Afternoon
Thank you so much for leaving us a 5star review
We are happy to hear you found our service good and the staff friendly
Kind Regards
From all At Fix Auto Matlock
Organised well at the beginning
Organised well at the beginning, trying to get car back was a bit more difficult, repair wonderful
28 octobre 2025
Réponse de Fix Auto UK - Fix Auto Matlock
Good afternoon
Thank you for taking the time to leave us a review.
We are so happy to hear the repairs to your vehicle was wonderful.
I am sorry the delivery of your vehicle was delayed we had some staff off sick which caused delays.
Again I apologise for any inconvenience this may have caused
Kind Regards
Fix Auto Matlock
Top company will be using again.
This company from start to finish made it so easy when getting the car repaired, Firstly the receptionist very quick to reply when I messaged and very well mannered and secondly the driver who picked the car up and delivered Top fella thank you to you all I’m very happy, I would definitely use you again.
8 novembre 2025
Réponse de Fix Auto UK - Fix Auto Matlock
Good Morning,
We're happy to hear that your car repair experience was so easy and positive! We appreciate your kind words regarding our team's responsiveness and professionalism.
Many thanks, From all the team @ Fix Auto Matlock
The speed of how my repairs were…
The speed of how my repairs were carried out,the repair and the customer service was good.
30 octobre 2025
Réponse de Fix Auto UK - Fix Auto Matlock
Good Afternoon
Thank you for leaving us a postive review
We are delighted to hear yoour repairs were complete in a speedy timeframe and the Customer service was good..
Kind Regards
Fom all at Fix Auto Matlock
Great company for keeping you updated(…
Great company for keeping you updated( when their systems work)!
Work completely on time as expected
28 octobre 2025
Réponse de Fix Auto UK - Fix Auto Matlock
Good Morning Tracy,
We appreciate your positive review and are glad to hear that you were pleased with our timely service and updates.
Many thanks,
From all the team @ Fix Auto Matlock
Excellent communication during the…
Excellent communication during the repairs and kept up to date with progress. Highly recommend
16 octobre 2025
Réponse de Fix Auto UK - Fix Auto Matlock
Good Morning Janine,
We are happy to hear that you were pleased with our communication and updates during the repair process. Thank you for your recommendation and the lovely 5 star review.
Many thanks, From all the team @ Fix Auto Matlock
Great communication and very…
Great communication and very informative as well as helpful, polite and cheerful
Picked car up, repaired it and delivered it back very promptly and professionally
All the staff (especially the very nice customer service reception lady) to the guy who delivered my car after repair were 100%
You are all a credit to the company, well done
Very pleased
30 septembre 2025
Réponse de Fix Auto UK - Fix Auto Matlock
Good Afternoon
We appreciate you taking the time to leave us a 5-star review! We're so glad to hear that you were pleased with our communication, the promptness and professionalism of our service, and the friendliness of our staff. We will pass on your kind words to the team.
Kind Regards
From all at Fix Auto Matlock
I genuinely found the whole experience…
I genuinely found the whole experience of dealing with Fix Auto UK kind friendly and the work carried out promptly and thoroughly.
20 octobre 2025
Réponse de Fix Auto UK - Fix Auto Matlock
Good Afternoon
We appreciate you taking the time to share your positive experience. We're so glad to hear that you found our team kind and friendly and that the work was prompt and thorough!
Kind Regards
From All at Fix Auto Matlock
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