Great customer service - the phone calls to keep me updated about what was happening with my car and the repair were really helpful and a stand out feature from this company. Even when there were del... Voir plus
L'entreprise a répondu
Lant Lane, Tansley, DE4 5FW Matlock, Derbyshire, GB
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Great customer service - the phone calls to keep me updated about what was happening with my car and the repair were really helpful and a stand out feature from this company. Even when there were del... Voir plus
L'entreprise a répondu
Following what was a traumatic experience with my new car, which was hit by another just days after delivery, repair was arranged by my insurance company with Fix Auto. Throughout the whole process I... Voir plus
L'entreprise a répondu
We were expecting to be without our car for quite some time having been told that delays in getting the necessary parts might occur. So we were pleasantly surprised to get it back three days after Fi... Voir plus
L'entreprise a répondu
I had a great experience with Fix Auto Matlock. My car had been repaired according to the high standards. Massive THANK YOU 🙏 to all hard working team who took care of my “baby” (my car) and Kerry s... Voir plus
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Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Écrit par l'entreprise

Lant Lane, Tansley, DE4 5FW, Matlock, Derbyshire, Royaume-Uni
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Fantastic from start to finish! excellent customer service and real top workmanship on the repair! staff very friendly and couldnt do enough to help! would highly recomend and wouldnt hesitate to use Fix Auto in the future

Réponse de Fix Auto UK - Fix Auto Matlock
Friendly staff, great service, efficient. Just a great place all round, even washed my car at the end

Réponse de Fix Auto UK - Fix Auto Matlock
Thanks to Fix Auto in Matlock for their help after we had a crash on the M1 and had damage to our car.
Throughout the process (as we are based in London ) we were given updates of the repairs and in regular contact via phone and email.
Thanks to Kerri, Beccy and David for all your help. Their dedication to high standards of customer service stands them apart. I highly recommend Auto Fix if anyone is in need of reliable and trustworthy car repair services in the Matlock area.

Réponse de Fix Auto UK - Fix Auto Matlock
Can’t speak highly enough about these guys. All staff are super friendly, professional, helpful and did a great job on my van. I was given various options to repair, and prices seemed fair. The work was done on time and it looks great.
Would highly recommend

Réponse de Fix Auto UK - Fix Auto Matlock
Seamless process from start to finish.
Great communication throughout.
Handy collection and drop off service to take the hassle out of the process.
Excellent repair job carried out, you can't tell I've had bodywork replaced.

Réponse de Fix Auto UK - Fix Auto Matlock
clear helpful communication; polite expeditious service; excellent result.

Réponse de Fix Auto UK - Fix Auto Matlock
Great service from beginning to end - well done fix auto Matlock

Réponse de Fix Auto UK - Fix Auto Matlock
Great job done on my Kia.
As good as new, perhaps better.
Definitely recommend Autofix.

Réponse de Fix Auto UK - Fix Auto Matlock
I recently used Fix Auto Matlock due to a non-fault accident. I hadn’t heard of them before but will use them in future should I need to.
The repairs were quick yet to a high standard and I have no complaints. The receptionist Kerri was amazing to deal with, she provided updates, good communication and ensured I had my vehicle delivered back in time for work the next day.
Thank you again!

Réponse de Fix Auto UK - Fix Auto Matlock
Professional work from initial contact to completion. Great communication, punctual and quality of work. Would happily use again.

Réponse de Fix Auto UK - Fix Auto Matlock
Fantastic service at every stage. thank you so much!

Réponse de Fix Auto UK - Fix Auto Matlock
Received a remarkable service, from start to finish with regular updates & no chasing things up, and the repair is great, Thank you.

Réponse de Fix Auto UK - Fix Auto Matlock
I was very impressed with the service I received by Fix Auto Matlock. The repair they did on my car was excellent as was the communication about its progress. I was provided with a curtesy car so was not inconvenienced at all and my beloved mini came back as good as new.

Réponse de Fix Auto UK - Fix Auto Matlock
Not only did Fix Auto make a first class job of putting right the accident damage, they did another (non-accident) bodywork repair for a very reasonable price. We are highly delighted with the work they have done for us

Réponse de Fix Auto UK - Fix Auto Matlock
Fixauto Matlock had our vehicle in for repair after we we hit by a third party. They collected the vehicle for repair and returned it to us and we are delighted with the results you cannot tell it had been involved in an accident. Excellent service and communication from start to finish thank you job well done

Réponse de Fix Auto UK - Fix Auto Matlock
We are very happy with the service we received from Fix Auto the car was cleaned and valeted and we would recommend anyone to use their services

Réponse de Fix Auto UK - Fix Auto Matlock
Great communication and customer service throughout the repair of my vehicle 😊

Réponse de Fix Auto UK - Fix Auto Matlock
The service I received from Auto Fix Matlock was more than 5 star. From assessing my car to returning it valeted was second to none. The repair was very professional and the staff were above helpful. Thank you all.

Réponse de Fix Auto UK - Fix Auto Matlock
From the moment I brought my Car to Fix Auto Matlock UK to the day I collected my car back, it was always a very delightful experience. It is always very pleasing to be received & acknowledged at the Reception immediately you arrive, no matter what one is doing behind the desk, it can be left to be done later.
Kerri is amazing.
Then David, The Customer Service Manager, took over from Kerri, took photos of my damaged car & handed me their Courtesy Car. Though they had a little difficulty finding the parts for my Saab as it stopped production in 2011, the car was ready on the exact date that they promised.
I was rubbing my eyes in disbelief when I saw my car. It really was in a Showroom Condition.
Thank you Kerri. Thank you David & thank you all at Fix Auto, Matlock.
Delighted Abid.

Réponse de Fix Auto UK - Fix Auto Matlock
Amazing customer service! I would highly recommend. All staff were really friendly and professional. Thank you for doing such a good job repairing my vehicle and for all being so lovely.

Réponse de Fix Auto UK - Fix Auto Matlock
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