Great customer service - the phone calls to keep me updated about what was happening with my car and the repair were really helpful and a stand out feature from this company. Even when there were del... Voir plus
L'entreprise a répondu
Lant Lane, Tansley, DE4 5FW Matlock, Derbyshire, GB
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Great customer service - the phone calls to keep me updated about what was happening with my car and the repair were really helpful and a stand out feature from this company. Even when there were del... Voir plus
L'entreprise a répondu
Following what was a traumatic experience with my new car, which was hit by another just days after delivery, repair was arranged by my insurance company with Fix Auto. Throughout the whole process I... Voir plus
L'entreprise a répondu
We were expecting to be without our car for quite some time having been told that delays in getting the necessary parts might occur. So we were pleasantly surprised to get it back three days after Fi... Voir plus
L'entreprise a répondu
I had a great experience with Fix Auto Matlock. My car had been repaired according to the high standards. Massive THANK YOU 🙏 to all hard working team who took care of my “baby” (my car) and Kerry s... Voir plus
L'entreprise a répondu
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Écrit par l'entreprise

Lant Lane, Tansley, DE4 5FW, Matlock, Derbyshire, Royaume-Uni
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Brilliant customer service and work done on my car was absolutely great. Thank you so much auto fix.

Réponse de Fix Auto UK - Fix Auto Matlock
Good points, they did a good job on the repairs, also provided a curtsey car at a moment notice, very informative throughout. Thank-you.
Bad points, the repairs went two weeks over schedule. Once received the car back, was told the front head light was broke but on investigation by my son, it just had not been connected back up.

Réponse de Fix Auto UK - Fix Auto Matlock
Fantastic Customer Service...
The whole experience was highly professional with regard to regular update communication, it felt as if you knew the person (Kerri) involved who was dealing with you due to her manner and attitude towards you.
The quality and quickness of the
repair undertaken was excellent and the option of having a courtesy car was appreciated...
Although I hope I don't need to use you again 😂 I would highly recommend for any repair work to anyone in my same position
5 * service

Réponse de Fix Auto UK - Fix Auto Matlock
From the moment I walked in, I was treated with courtesy and helpfulness. Within an hour I had an estimate for the work needed, and when I left the car for repair I received phone updates on progress. It was ready on time, on price and valeted!

Réponse de Fix Auto UK - Fix Auto Matlock
Great repair. Delighted with the workmanship.
Feedback could have been better with updates/progress reports before and during the work.

Réponse de Fix Auto UK - Fix Auto Matlock
Great work and great service.
The team took all the hassle out of the process. Collecting and returning my car and the courtesy car. The work was done to a high standard and they even valeted my car before returning it. Excellent all round service.

Réponse de Fix Auto UK - Fix Auto Matlock
I was kept up to date on everything throughout, everyone I spoke to was absolutely lovely and so helpful, they took my car for repairs and returned it within a couple of days in absolute pristine condition, they exceeded my expectations more than I can say!

Réponse de Fix Auto UK - Fix Auto Matlock
The staff were always very friendly, helpful and informative.
Really pleased with the service received.

Réponse de Fix Auto UK - Fix Auto Matlock
I was kept updated every step of the way, from before pick up to after the delivery back to me. The repair was completely undetectable; my car car looks as new. An excellent company with polite, friendly and helpful staff.

Réponse de Fix Auto UK - Fix Auto Matlock
They made an excellent job of fixing my car it now looks like new. Also they kept me informed of their progress right through the process. Thank you

Réponse de Fix Auto UK - Fix Auto Matlock
Top quality workmanship, job done and back on the road in the timescale I was given, courteous in the office, all round great job

Réponse de Fix Auto UK - Fix Auto Matlock
Great service, very friendly people, excellent communication. I recommend them

Réponse de Fix Auto UK - Fix Auto Matlock
Excellent service, top quality job, very reasonable price, thank you so much, you made my vehicle look amazing.

Réponse de Fix Auto UK - Fix Auto Matlock
Work done was 1st class. And special thanks to kerry for progress reports (sorry if I got name wrong) but she will know who she is..

Réponse de Fix Auto UK - Fix Auto Matlock

Réponse de Fix Auto UK - Fix Auto Matlock
Great customer service, supportive and helpful with regular updates. Fantastic quality of repair and presentation of car at collection; extremely well valeted. I am very happy with all aspects of the service provided throughout, thank you ☺️

Réponse de Fix Auto UK - Fix Auto Matlock
I recently had a car repair from Fix Auto Matlock, they were amazing and completed the work to a high standard and I would highly recommend them.

Réponse de Fix Auto UK - Fix Auto Matlock
The staff were extremely friendly and helpful. I had an issue with the timing of the repair and they were very cooperative and flexible.

Réponse de Fix Auto UK - Fix Auto Matlock
Not only did they do a brilliant job on my repair but they cleaned the car inside and out (and it really was a mess!). The staff are all friendly and helpful. I really can't fault the service. Highly recommended.

Réponse de Fix Auto UK - Fix Auto Matlock
At Matlock you was very helpful and my car came back clean. We did not have to take our car they collect it and bought it back. Hire car arranged, this is why I gave them 5 stars.

Réponse de Fix Auto UK - Fix Auto Matlock
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