Absolutely terrible service twice now. Both times over the last 6 years have I used this company when the touch screen of my Fitbit stopped working, and twice now only some months after the repair doe... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Excellent repair of my Fitbit Sense 2 screen. Looks like new. Only criticism would be length of time to send and receive with Royal Mail 48hr tracking. More like 72 hrs. Another option would be good.... Voir plus
L'entreprise a répondu
Delighted that Fix Fitbits exists, rather than have to throw broken items away. My Fitbit Sense 2 suffered a smashed screen when it was dropped on a tile floor and Fix Fitbit expertly fitted a replac... Voir plus
I checked the reviews before sending off my FitBit for you never can tell about a company's service. The numerous 5 star ratings were absolutely right, I sent my FitBit on Tuesday and received it bac... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Don't want to spend big for a brand new tracker or smartwatch? Pay a fraction of the price for a repair! You don't need to fork out for a new tracker or smartwatch when you can have your broken existing Fitbit serviced by us for a lesser cost. We at FixFitbits are here to help you to get back into your wellness routine as quick as possible.
Coordonnées de contact
Flat 2, Wakefield, 1A Chatsworth Way, SE27 9HR, London, Royaume-Uni
- 02476291570
- repairs@fixheadphones.co.uk
- fixfitbits.co.uk
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Used Fix Fitbit for first time. Wasn't disappointed.
Very easy and straight forward to use. Transparent pricing - they give an estimate, you send the device, they look at it and confirm the price by email. Quick turnaround and reasonably priced. Very good.
Repair dont replace!
Fantastic service, communication and repair. The strap on my fitbit charge 2 fell off and I was unable to attach one side, having purchased several new straps it was clearly the fitbit. I contacted wefixfitbits and Kristian responded very quickly with the possible issue and a quote. I sent my fitbit off and within 4/5 days (there was a weekend in between) it was back! Turns out the housing was bent. I would always much rather get something repaired than replace and I am thrilled my fitbit was able to be repaired. Highly recommend Kristian at wefixfitbits.
Quick and efficient service
Quick and efficient service. Excellent communication along the way. Timescales met for each stage of the process. Would highly recommend
Five Stars
So pleased with service received. My Charge 2 had a badly damaged screen. I posted it 2nd class on a Friday afternoon, and on Wednesday the following week it was back on my wrist actually looking brand new :)
Really good communication too, and quick, accurate quote after initial inquiry. Really glad I decided to repair rather than replace. Many thanks!
Fitbit Repair
Good communication in update of repair returned within 5 working days. I would have given 5 star but for the cost of £7 postage for returning the item when cost of sending item via Royal mail was £3.35

Réponse de Fix Fitbits
Excellent service in replacing my fitbit Charge 3 screen
Excellent service in replacing my fit bit charge 3 screen.
Returned in excellent packaging within 10 days
No hesitation in recommending them
Very efficient and prompt service
Very efficient and prompt service. I have had my Fitbit for years and was upset when I lost it in a car park due to a faulty strap. The screen and display were badly damaged after a car had run over it. I found fixfitbits online who gave me a quote. I paid the invoice and then posted the watch. Despite this happening over the Christmas / New Year period the watch was repaired and returned within a week. Very good communication throughout the process. Now as good as new. Very happy.
Yes was all really simple
Yes was all really simple! I emailed with a picture to get a quote and then posted the product to FixFibits and they confirmed the quote and repaired my watch within a week of receipt. It all seems to be working now so I am very pleased
Excellent Service - would highly recommend
I was a little apprehensive sending my Fitbit away to Fix Fitbits (which I found online). However, I had no reason to worry, they kept me informed throughout the whole process and I had my Fitbit back fixed within a week. My screen was badly scratched due to a fall, but it came back as good as new. Thank you Fix Fitbit!
Excellent
Excellent, prompt service in replacing my fit bit charge 2 screen. No hesitation in recommending them
My Fitbit screen and become loose so I…
My Fitbit screen and become loose so I looked on line for repair and I’ve been delighted with the service I received. I was quoted the cost of repair which I accepted and they emailed me when they received it. It was repaired and I received it all sorted out in 4 days. I highly recommend them
Very happy with the service I received
Very happy with the service I received. Great communication and very efficient! Would highly recommend
My Alta Fitbit beyond repair
My Alta Fitbit was beyond repair but I was offered a refurbished model at a very reasonable price, delivered ahead of schedule. Good as new. Very satisfied.
Fix Fitbits great service
Fix Fitbits
5 star service.
Gave quote for repairs up front. Reasonable price for replacement fit bit 2 screen cover which had cracked badly.
Communication excellent on procedure for postage and repair.
Was repaired and sent back within 2 days of receiving. Great communication from their identified deliverer.
Definately recommend this company 100%
Absolutely brilliant service from…
Absolutely brilliant service from Fixfitbits. From my initial enquiry regarding repair of my charge2 screen it took five days to receive my Fitbit back looking like new! Louis kept me informed at each step and the whole process was seamless. Well done and thank you!!
Fixfitbits is an outstanding repair…
Fixfitbits is an outstanding repair company. Fast and very reliable. The cracked screen only Versa was replaced . Service was excellent and communication was spot on and informative. Definitely a company to use. They are brilliant !!!
Fitbit Sense cracked screen repair
Very quick service and my Fitbit Sense seems good as new.
Repair of my Fitbit Sense
Repair of my Fitbit Sense, it had a crack running from top to bottom of the screen, so required replacing. I found Fixfitbits on a Google search, requested a quote which was received promptly, sent my Fitbit Sense to them and it was returned within a week and is now as good as new. Brilliant service, I would definitely recommend.
Excellent service, perfect repair
Excellent service, perfect repair of my Fitbit Charge 3. Lines had appeared on my Charge 3, which got increasingly worse, the screen went darker, so I couldn't see the screen at all. I found Fixfitbits on a Google search, posted my Fitbit to them on a Thursday, I received a response from Fixfitbits the next day and my Fitbit was returned back to me, the following Wednesday, less than a week turnaround. It is now as good as new. Brilliant service, I would definitely recommend. Thank you Fixfitbits!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







