I spoke with Eve, she was brilliant and very clear at explaining everything. We managed to get myself insured and hoping to carry on with The same company for next year.
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Lisez les avis des autres
It was lovely to speak with Lily. She was excellent in her explanations and very professional in helping me resolve my issues. I’m very appreciative.
I have been with Flag Insurance for last 11 years and have always received great service. Unfortunately, now I have to move to another insurer due to a lower price. As I now only work 6–8 days a month... Voir plus
I would like to recognise a couple of team members from the finance team. Lilian was amazing over the phone and was beyond helpful.
À propos de l'entreprise
Écrit par l'entreprise
Flag Insurance (Brokers) Limited is an experienced insurance broker specialising in insuring individual taxi drivers and their vehicles. We have been arranging commercial insurance policies for the taxi trade for many years. Our clients come to us for our expertise and competitive premiums. We will arrange insurance protection for you and your vehicle based on knowledge of your trade and the risks you face each day. You will always receive a prompt and attentive service with a competitive premium. By specialising in these motor insurance risks we have access to range of additional covers and add-on policies and are able to deliver swift, robust and reliable insurance protection to you. We are proud of the fact that much of our business comes to Flag Insurance (Brokers) Limited, through personal recommendation and previous custom.
Coordonnées de contact
98 Liverpool Road, L37 6BS, Formby, Liverpool, Royaume-Uni
- 01344 452233
- flaginsurance.co.uk
4,8
Excellent
744 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
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Réponse de Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager
Sharon from customer service was very…
Sharon from customer service was very friendly & helpful, very good service. Thank-you.
30 avril 2025
Avis spontané
Réponse de Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager
Second time using Flag Insurance and…
Second time using Flag Insurance and had again a really good experience, Shiraz were really friendly and very helpful, and tried really hard to get me a best quote. Thank you Shiraz and Flag Insurance.
28 avril 2025
Avis spontané
Réponse de Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager
Hello I had really bad experience with…
Scam scam scam¡
when I bought the policy From them I have read the reviews on this website and thought I’m going to have a good experience with this company, I have just spoke to one of the staff of this company, absolutely disrespectful with Zero customer service information, I bought the Policy on confused.com website and the website asking about How many years of NCB do you have ? It doesn’t say taxi NCB , so I bought the policy and send the 4 years of My NCB proof , then they asked me to send ( 4 years of taxi NCB which I don’t have ) , anyways I wanted to cancel My policy because it wasn't my fault their side has error they didn't accept their fault and changed me over £100 just in cooling period they are ripping people's off on purpose please be aware stay away from this scam company
15 avril 2025
Avis spontané
Réponse de Flag Insurance (Brokers) Limited
Good morning,
We would like to investigate this for you straight away and arrange for a member of the team to call you to help with your situation. If you could please provide your contact details and policy number as soon as possible via Trustpilot private message that would be appreciated.
Kind regards,
Tom
Manager
Réponse de Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager
Flag Insurance Brokers Ltd provides a…
Flag Insurance Brokers Ltd provides a decent service overall, but there’s room for improvement. While customer service is polite and professional, standout agents like Sharon and Shiraz are appreciated. Queries are handled well, though experiences can vary. It’s good for value, but not always exceptional. Reasonable choice if you're looking for straightforward insurance options.
19 mars 2025
Avis spontané
Réponse de Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your honest feedback. Id be keen to hear more about your experiences, I will send you a DM and Id be very grateful if you could provide your contact details.
Kind regards,
Tom
Manager
Sheraz is the best man.
Sheraz is the best man.
He listens really well.
Explained everything.
I am with them 3rd year in row.
Thanks Sheraz
27 mars 2025
Avis spontané
Réponse de Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager
First of all I would to thank to Sharon. Just renewed my insurance
First of all I would like to thank to Sharon. Such a lovely person. Been with flag for 5 years and i don't plan to go somewhere else. Great price, and friendly staff.
21 mars 2025
Avis spontané
Réponse de Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager
Réponse de Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager
Great experience
Great experience, very polite and professional lady. Helped me out of the way. She knew what is she doing and I wish her best wishes for future. We need these kind of positive people.
20 mars 2025
Avis spontané
Réponse de Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager
Excellent service
Excellent service. The lady I spoke to was very helpful polite and nice. Really makes a difference speaking to someone nice as her.
19 mars 2025
Avis spontané
Réponse de Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager
when I bought the policy From them I…
when I bought the policy From them I have read the reviews on this website and thought I’m going to have a good experience with this company, I have just spoke to one of the staff of this company, absolutely disrespectful with Zero customer service information, I bought the Policy on confused.com website and the website asking about How many years of NCB do you have ? It doesn’t say taxi NCB , so I bought the policy and send the 4 years of My NCB proof , then they asked me to send ( 4 years of taxi NCB which I don’t have ) , anyways I wanted to cancel My policy but for the 20 days I have used my policy they want to take £411 while My annual price is £2059 , isn’t stealing money from people!? I doubt that’s what they do usually giving people a price and after a few days cancel the policy for the amount they want to take …
13 mars 2025
Avis spontané
Réponse de Flag Insurance (Brokers) Limited
Good morning,
We would like to investigate this for you straight away and arrange for a member of the team to call you to help with your situation. If you could please provide your contact details and policy number as soon as possible via Trustpilot private message that would be appreciated.
Kind regards,
Tom
Manager
Great customer service
Great customer service from Sharron very professional and helpful and gave all the information required. Amazing service...
11 mars 2025
Avis spontané
Réponse de Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
Great time with flag insurance
Great time with flag insurance. Always willing to provide best customer service. Always nice experience .
10 mars 2025
Avis spontané
Réponse de Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
Réponse de Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
I sincerely appreciate the time and…
I sincerely appreciate the time and effort you took to provide me with a detailed insurance quote. Your professionalism and clear explanations made the process much easier, and I truly value the competitive options you presented.
20 février 2025
Avis spontané
Réponse de Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
Thankyou so much Flag insurance
Thankyou so much Flag insurance. A special heartfelt thankyou to the lovely Sharon, who was very clear to understand and accomadated all my needs. It was a pleasure speaking to Sharon and I am very very happy with the service I recieved. That was for sure the best customer service I recieved in a long time. You have made my day!
20 février 2025
Avis spontané
Réponse de Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
This was the best customer service I…
This was the best customer service I have had is yrs.
thanks to SHARON who was very helpful and answered all my questions.truly appreciate your help. 100%recommended
Thanks.
7 février 2025
Avis spontané
The service was excellent from the…
The service was excellent from the receptionist to the sales people
6 février 2025
Avis spontané
Shiraz took my call today
Shiraz took my call today, he was very welcoming, answered all questions fully, made sure I have understood what has been outlined, spoke regarding additional products as well. Overall covered everything in conversation
3 février 2025
Avis spontané
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