The time from order to delivery seemed a bit lengthy, however seller communication and response was superb. The coins are of great quality, colors are quite vivid, and were individually encased and w... Voir plus
L'entreprise a répondu
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I had no problem ordering. The problem came up when the tracking number for my package went to the wrong address. Customer Service was very nice about letting me know how to prove the mix up and then... Voir plus
L'entreprise a répondu
I ordered 2 lineman emblems to put on a vehicle over 3 weeks ago. Have had No information other than and order number - which does not help - I tried emailing the company about this but the email... Voir plus
L'entreprise a répondu
The customer representative (Charlotte) kept me well informed of the progress of my gift. I am in the US, so it took a bit of time for it to arrive. It was a gift for my 84 year old Aunt and she love... Voir plus
L'entreprise a répondu
3,1
Moyen
80 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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I had the best experience here i would…
I had the best experience here i would shop here often that's my recommendations they treated me so well I wouldn't shop anywhere else they have everything you need i thank you for ur service w me xxoo
5 décembre 2025
Avis spontané
Réponse de Flairgifts
Dear Donna
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
I ordered a few items
I ordered a few items, the money was taken out of my acct but I never got a receipts or tracking number. I have been emailing for 4 days now and no one responds. DO NOT ORDER FROM THIS PLACE
26 novembre 2025
Avis spontané
Réponse de Flairgifts
Dear Cindy
We sincerely apologize for the long wait time you experienced when contacting customer service.
Due to a recent surge in inquiries, some information processing has been delayed.
To improve overall service efficiency, we are optimizing our processes and gradually increasing our customer service team staff.
If you still have unresolved issues or require further assistance, please contact us directly via the following email address. We will prioritize your issue as quickly as possible:
Customer Service Email: olivia@clientcare2025.com
Thank you for your understanding and patience. We will use this as a driving force to continuously improve our service experience and strive to live up to your trust and support.
Best regards
Olivia
Complete scam
Complete scam. Sent an empty envelope so it had a tracking number! Google reviews say it is a scam site. They PRETEND to be concerned but it never gets rectified. The envelope was 4 inches by 4 inches and empty. Was supposed to have an advent calender with VW buses.Not even close to the right size. Nice try scammers!!! Bank refunded my money after they researched and found it was a scam site. Also turned them into the BBB and they got no reply from these scammers. I updated this 12-27-2025
29 novembre 2025
Avis spontané
Réponse de Flairgifts
Dear Joanne
We record the weight of each package we send out and will never send an empty one
There must be a problem during transportation by the carrier. Please send me the relevant photos and I will handle and solve it for you
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
Is working to get my missing items to…
Is working to get my missing items to me before Christmas
21 novembre 2025
Avis spontané
Réponse de Flairgifts
Dear Charlene
If you haven't received your package yet or need further confirmation on the shipping status, please feel free to contact us at any time:
Customer Service Email: olivia@clientcare2025.com
Olivia will prioritize verifying your tracking information and, if necessary, provide a solution.
Wish you a happy life!
Best regards
Olivia
Heidi was incredibly helpful and…
Heidi was incredibly helpful and efficient!
25 novembre 2025
Avis spontané
Réponse de Flairgifts
Dear Wendy
Thank you very much for your high regard for Heidi and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Heidi, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
I ordered a jacket from flair gifts
I ordered a jacket from flair gifts and received stellar Customer Service. The jacket was delivered on time. Communication with flair gifts was easy, and all questions were answered completely to my satisfaction. I am very happy with my purchase!
21 novembre 2025
Avis spontané
Réponse de Flairgifts
Dear Linda
Hello! Thank you for your satisfaction with our customer service's quick response.
📞 Your approval is the best encouragement for our team. We will continue to optimize our service processes and continuously improve our response speed and service experience.
If you have any questions or needs, please feel free to contact us. We will continue to provide you with support and assistance.
Thank you again for your trust and support. I wish you a happy life!
Best regards
Olivia
Love these jackets
Love these jackets! They look great with jeans and can be dressed up as well!
16 novembre 2025
Avis spontané
Réponse de Flairgifts
Dear Dianne
Hello! We are very pleased that our product met your expectations and thank you for your recognition of our honesty and integrity.
✅ Product consistency with description is not only a reflection of quality, but also an important part of our service commitment.
If you have any questions or suggestions during subsequent use, please feel free to contact us. We will be happy to assist you.
Thank you for your trust and support, and we look forward to bringing you more enjoyable shopping experiences!
Wish you a happy life!
Best regards
Olivia
What a scam piece of shit company that…
What a scam piece of shit company that is! Don’t ever ever ever order from here. I ordered a very cute flared sweater with a zipper in a fur collar hood. What I got was a piece of shit, pink sweatshirt. It was supposed to be from Willow tree skin scam scam
12 novembre 2025
Avis spontané
Réponse de Flairgifts
Dear Karen
We sincerely apologize that your purchase experience did not meet your expectations. However, I am unable to locate your order using the information you provided on our website.
Please contact us by email with your order number. We will verify your order and provide you with an appropriate solution as soon as possible.
Contact email: olivia@clientcare2025.com
We hope to have the opportunity to resolve this unpleasant experience for you.
Best regards
Olivia
Mia was great!
Though I am disappointed that my order was lost, I am very pleased with Mia. She tried to help me get my order but it was out of stock so I couldn’t get a replacement. When I asked for a refund she took care of it promptly.
1 novembre 2025
Avis spontané
Réponse de Flairgifts
Dear customer
Hello! We're delighted that you appreciate our approach. We always prioritize our customers' needs, providing accurate and professional assistance to ensure every customer receives a timely and satisfactory resolution. ⚙️ We will continue to improve our service.
If you have any questions or suggestions in the future, please feel free to contact us. Thank you for your support and trust, and we will continue to work hard to meet your expectations!
Wish you a happy life!
Best regards
Olivia
250 US Anniversary Christmas Ornament
250 US Anniversary Christmas Ornament
The ornament was nothing like as pictured on their website.
I had ordered 4 for Christmas presents. I emailed them requesting a full refund but was refused. The person answering my email was Mia. She tried working with me which I appreciated. However, she was told by management I could only get 30% of a refund. I will NEVER buy another thing from Flairgifts again.
I wish I could upload a picture but am not able to in this review.
17 septembre 2025
Avis spontané
Réponse de Flairgifts
Dear Joan
We sincerely regret that this purchase did not meet your expectations.
We understand that each customer's usage situation is different, and we always strive to make the return process as simple and user-friendly as possible while protecting consumer rights.
If you still require assistance with your order or further clarification, please feel free to contact us at the following email address, and we will provide one-on-one follow-up:
Customer Service Email: olivia@clientcare2025.com
We sincerely appreciate your understanding and patience, and we look forward to providing you with a more enjoyable and smooth shopping experience in the future.
Best regards
Olivia
Outstanding Experience
They were very kind and helpful! Mia was a great communicator and extremely helpful! The products are very nice and make wonderful gifts! I am grateful for Mia, their help and kindness!
29 août 2025
Avis spontané
Réponse de Flairgifts
Dear Elisha
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
They were wonderful with their customer…
They were wonderful with their customer service!
4 juillet 2025
Avis spontané
Réponse de Flairgifts
Dear Elisha
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Product not as described, received full refund
I am revising my review of Flairgifts. I bought an "Opulent Black Cat Statue with Gold Eyes", which didn't look at all like the product photos on the website. I contacted Olivia at Flairgifts and she arranged a full refund without my having to send the product back. She kept me fully informed and was very professional. So, disappointing not to get the product I'd hoped for, but a good experience in the end.
31 juillet 2025
Avis spontané
Réponse de Flairgifts
Dear Kirsten M
We sincerely apologize that your shopping experience did not meet your expectations.
We take your feedback regarding product quality issues very seriously and have already reviewed it with our quality control team.
To better assist you with your issue, please contact us via email. We will promptly provide you with an appropriate solution.
Contact email: olivia@clientcare2025.com
Thank you for your feedback. We welcome the opportunity to remedy this unpleasant experience.
Best regards
Olivia
Don’t Order - Horrible Experience
Horrible experience. Never received my order and was consistently given excuses for the delays. Eventually got a refund through PayPal but the company kept asking me to wait for the item instead of a refund. Do not order from this company!
24 juin 2025
Avis spontané
Réponse de Flairgifts
Dear Marci
We are deeply sorry to hear that you haven't received your package yet. We are deeply sorry and regretful that you haven't been able to enjoy your shopping experience as you wished.
If you haven't received your package yet or need further confirmation on the shipping status, please feel free to contact us at any time:
Customer Service Email: olivia@clientcare2025.com
Olivia will prioritize verifying your tracking information and, if necessary, provide a solution.
Wish you a happy life!
Best regards
Olivia
This company is a full on scam
This company is a full on scam. Took my money, claim to have shipped it already with the latest expected delivery date (has changed 4x) of 4/19/25 (today is 23'rd). They sent me a new tracking link that takes me to a scam site that requires a download on my computer, how sketchy is that?? Anyway, don't buy from these people. Even if you get what you ordered, they are out to scam most people out of their hard earned money.
23 avril 2025
Avis spontané
Réponse de Flairgifts
Dear Sean
We are deeply sorry to hear that you haven't received your package yet. We are deeply sorry and regretful that you haven't been able to enjoy your shopping experience as you wished.
If you haven't received your package yet or need further confirmation on the shipping status, please feel free to contact us at any time:
Customer Service Email: olivia@clientcare2025.com
Olivia will prioritize verifying your tracking information and, if necessary, provide a solution.
Wish you a happy life!
Best regards
Olivia
My previous Review above was February 5…
My previous Review above was February 5 today is April 9. I still haven’t received the cat bed. USPS shows it was delivered January 24 to a city and state but no street address. There’s no proof anywhere that it came to my house. It’s not on the camera, they won’t refund. They now want me to go to the post office and have them write a letter of confirmation that it was not received When they would not even know since the delivery driver never put a street address it could be anywhere in that city or state, but they don’t care from what I have found all over this company a scam. That cat bed was never delivered and a true victim Here is the cat.
9 avril 2025
Avis spontané
Réponse de Flairgifts
Dear Rhonda
We are deeply sorry to hear that you haven't received your package yet. We are deeply sorry and regretful that you haven't been able to enjoy your shopping experience as you wished.
If you haven't received your package yet or need further confirmation on the shipping status, please feel free to contact us at any time:
Customer Service Email: olivia@clientcare2025.com
Olivia will prioritize verifying your tracking information and, if necessary, provide a solution.
Wish you a happy life!
Best regards
Olivia
Didn't get what I thought I was ordering
I originally saw a pretty ornament on Facebook and thought I had done my due diligence in researching the website. Unfortunately, I missed an important review. I ordered the ornament and immediately realized that my receipt came back from an international location. After a few days, I messaged the seller for shipping information and found out they were located in China. I asked that the order be canceled since it would not arrive in time for me to gift it. She said she could not cancel and it would ship after they made it. I responded and told her that wasn't acceptable and wanted the order canceled. She responded that it had already been shipped. 15 days later, I received the ornament and it is quite inferior. It looks like it was molded out of imitation aluminum and is not sturdy. In fact, if you give it a tug, it will bend. There is no way I will gift it. This company did not post up front where they were located and were only interested in getting their money. I will not purchase from them again.
1 décembre 2024
Avis spontané
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