Flames Fireplaces Ltd Avis 

We have used Flames on two occasions now, and the team were extremely helpful throughout. We had a few ideas and they were able to guide us to pick the best option for us. The installation team were great, and left everything clean and tidy. We would recommend Flames for the personal service and quality.

The whole team at Flames are just brilliant. We've been renovating our house and timeframes have moved regularly (not intentionally!) this hasn't been a problem in the slightest - the whole team have been supportive and helpful throughout and we now have a beautiful fire. Thanks to Paul, Andrew and everyone at Flames.

very helpful staff, went through lots of options for our fire avoiding unnecessary expense.
All calls, texts and e-mails answered straight away, quick response to questions, house visit and fitting

I wouldn’t hesitate to recommend Flames to anyone. I thought they would be expensive due to their location but I received excellent value for money. They are experts and have delivered a fantastic result for me, I couldn’t be more pleased and everyone I dealt with was a friendly, professional and helpful. Fantastic company.

From our first visit to the showroom to the departure of the fitters everything went exactly as promised. Everything about the installation of our new fire was detailed in the quote. All questions that we had were re-assuringly answered.
The installation could not have gone more smoothly. Despite having a hole chopped out of our chimney breast to accommodate the new inset fire, our living room was left perfectly clean and dust free.
All work was completed within the time frame quoted. We would highly recommend Flames Fireplaces.

From start to finish Flames Fireplaces Ltd were excellent. I couldn't fault the team from the start helping us choose the right fire to finish. Before the work started everything was covered with dust sheets, the lads worked like troopers and then left everything tidy at the end of the day. All stages of the work was discussed and any issues rectified. The whole team were professional and I would definitely recommend Flames Fireplaces.
Thank you for your service.

We recently had a beautiful new fire fitted by Flames Fireplaces Ltd and we were very pleased with the overall experience. From start to finish the whole team were fantastic, from taking the time to help us choose the perfect fire for our home to the faultless installation to recommendations for aftercare.

May we take this opportunity to thank all the team including Paul, Andrew, Ian, Sam and Jacob for being so attentive, kind, efficient and professional with a great sense of humour.

Many thanks and merci beaucoup

We recommend you without hesitation.

Fantastic customer service, efficient, reliable and professional. I posted my job to repair my gas fire on Checkatrade and other platforms and was struggling to get responses. Flames responded so I called then & they booked me in for job & explained their pricing policy. On day of job I called to check time of engineer arrival & they checked & called me back straight away with an approx time. The engineer arrived on time and was very professional, clean job & explained what he had done and fixed my fire! I was so impressed with the whole experience from start to finish. Thank you 😃

Flames recently supplied and fitted a Dru Maestro 80/2 corner gas fire.

The whole experience from start to finish has been excellent.

The team at the shop and the fitters are all welcoming, informative and friendly. The installation was well organised with every fit and finish detail faultless.

Flames fireplaces have been excellent in their advice and service. We had our fireplace retrofitted according to Flames fireplaces recommendations to meet the the current fire regulations. They provided continual support to us and our our buidlers to make sure the retrofit for opening up the chimney was done correctly. Finalyy they came in and installed a new liner, the cowel and most importantly the fire. We couldn't be more pleased with the service we recieved, truly first class and highly recommended!

I ordered a fireplace suite and delivery from Flamerite was delayed but Paul kept me informed every step of the way. When the suite was delivered, the workmen were exemplary. They took my old fire out and installed the new one very quickly and carefully, cleaned up and took away all the packaging. Flames are a great company to do business with.

Flames fitted me with a new boiler today. I left them a key for access as I know they are trustworthy. I was dreading the work as I struggle with OCD and hate mess.
I arrived home to find no mess at all. They take care of your property, and the job was professionally completed.

I would highly recommend.

Very pleased with the new gas fire. Thank you to Flames.

Tried ringing, no answer. emailed twice through their website before Christmas and again last week. No response. Asking simplistic question do they service solid fuel burners and cost. Obviously don't monitor the emails.

Very professional company who gave good advice on the fires and fireplaces we were interested in. Everyone we dealt with in the showroom and admin provided an excellent service. The fitters worked hard were professional and completed the work to a high standard. Overall we are very pleased we chose Flames.

Can thoroughly recommend Flames. Totally professional from initial site visit, quotation, installation and commissioning of a log burner. The Flames team were so friendly and helpful. Nigel and Sam the installers were very efficient and they ensured no dust or mess by covering all furniture etc at the outset. Both a credit to themselves and the Company.

We have very recently had a gas stove fitted. The whole experience from going to the show room to the end of the job has been a seamless process, we were communicated with regularly and kept updated. Jean was friendly and courteous, excellent customer service.
The work was carried out professionally and Nigel regularly checked I was ok with what was going on and placement of hearth and shelf. Left the area clean and tidy.
We are very satisfied with the job and absolutely love our new fireplace and fire.
Would definitely recommend Flames.

We arranged for 7 new radiators to be ordered and fitted - to match a new one put in by our builders.
The correct radiators arrived on the day arranged and the team of Adam/Gary/Jacob removed the old ones and fitted the new ones expertly and with the minimum of disruption. They arrived on time and cleaned up all the rubbish and re-balanced the system before leaving. I would have no hesitation in highly recommending Flames for any gas related work.

Recently had our old gas fire and fireplace replaced by Flames with a new wall mounted electric fire. We are extremely pleased with the work that was carried out from the initial survey right up to installation. The guys that fitted the fire were polite and friendly. All work was completed on time and all the mess was cleaned up! Definitely recommend Flames.